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Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
The Business Case for
EMPLOYER  BRANDING
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
• What  Is  an  Employer  Brand?
• Measuring  Your  Employer  Brand
• Today’s  Candidates
• Tracking  the  ROI
• Make  the  Case  &  Tell  Your  Story
• Action  Plan
• Questions
Agenda
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
What  is  an  Employer  Brand?
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Employer  Brand:  Your  Reputation
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
“Your  brand  is  what  other
people  say  about  you  when
you’re  not  in  the  room.”
Jeff Bezos – Founder & CEO, Amazon.com
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Would current
employees
recommend
your
organization
to a friend?
What are
job seekers
saying
about you
on
social?
What is
your
company
rating
on
Glassdoor?
Ask  Yourself…
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Transparency
Ebook:  25  Tips  from  Top  CEOs  (2015)
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
increase  in  the  quality  
of  the  candidate  pool54%
According to a 2014 CEB report
Employers that invested in employer branding reported…
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
How  to  Measure  Your  Brand
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
What  Impacts  a  Strong  Employer  Brand
1 Quality of  Candidates
2 Quantity of  Candidates
3 Share  of  Market
4 Diversity  of  Candidates
5 Operational  Performance
Top 5:
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
STRONG
EMPLOYER  BRAND
High  Brand  Awareness
Retention
More  Job  Offers  Accepted
Revenue  Goes  Up
More  Quality  Applicants
Lower  Cost-­Per-­Hire  
Higher  Number  of  Referrals
POOR
EMPLOYER  BRAND
Low  Brand  Awareness
Attrition
Declined  Offers
Low  Productivity
Long  time-­to-­hire
High  Cost-­Per-­Hire  
Poor  Referral  Programs
vs.
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Awareness
How to Measure:
0
200
400
600
800
1000
1200
1400
Start  building  brand  awareness  when
your company  page  views  on  Glassdoor
are below  500  per  month
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Reputation
How to Measure:
Start  managing  your  reputation  if
your rating  is  below  the  3.3  average
on  Glassdoor
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Today’s  Candidates
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Where you work
is one of the
most important decisions
you’ll make in your life.
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Top  5  Biggest  Considerations  Job  Seekers  Take
Into  Account  Before  Accepting  a  Job  Offer:
1
2
3
4
5
Salary  and  compensation
Career  growth  opportunities
Work-­life  balance
Location  /  commute
Company  culture  and  values
Source:  Glassdoor survey,  October  2014
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Today’s  Candidates’  Decision-­Making  Process
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
would  not  take  a  job  with  
a  company  that  had  a  bad  
reputation,  even  if  they  
were  unemployed!
69%
Source: Allegis Group Services Study, August 2012 (1,010 US Workers)
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Most  job  seekers
READ  4-­7
REVIEWS
before  forming  an
opinion  of  a  company
Source: Glassdoor User Survey, 2014
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Employment  Brand  Messages
1 Competitively  
Positioned
They  make  clear  comparisons  with  other  
organizations,  either  to  differentiate  or  
associate  with  them.
2 Emotionally  
Resonant
They  connect  applicants’  personal  roles  
with  the  broader  purpose  or  mission  of  
the  organization.
3 Driving  Reflection  
Related  to  Fit
They  coach  applicants  to  reconsider  their  
fit  with  industry,  organization  or  role.
3 Most Influential:
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Tell  Your  Story
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Step 1: Get  Involved  and  Claim  Your  Profiles
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Step 2: Tell  Your  Real  Story
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Step 3: Embrace  Transparency  — OpenCompany
• Launched  in    April  2014
• 100+ employers have  achieved  OpenCompany status  
• 13,861 Photos,  Reviews,  Company  Descriptions  contributed  since  launch
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
ROI
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Source:  Employer  Branding  Global  Study  Report
22%
reduced
recruitment
fees
Companies  with  a
strong  employer  brand
see an average of
$
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Sources:
*Bersin by Deloitte, November, 2011
**Employer Branding Global Trends Study Report, May 2014
Cost  Savings  From  Employer  Branding  
Example:
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Sources:
*Bersin by Deloitte, November, 2011
**Employer Branding Global Trends Study Report, May 2014
Cost  Savings  From  Employer  Branding  
Example:
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Sources:
*Bersin by Deloitte, November, 2011
**Employer Branding Global Trends Study Report, May 2014
Cost  Savings  From  Employer  Branding  
Example:
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Get  Started
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Pro  Tip  #1
Download  Employer  Branding  for  
Dummies® or  Recruitment  
Marketing  for  Dummies® to  help  you  
with  your  strategy!
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Pro  Tip  #2
Download  Employer  Branding  for  
Dummies® or  Recruitment  
Marketing  for  Dummies® to  help  you  
with  your  strategy!
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
Action  Plan
Tell  your  employer
story  with  dynamic  
branded  content
Add  company
photos  and  videos
Share  company  
updates  with
candidates
Integrate
social  media
Promote  your  jobs
with  a  direct  feed  from  
your  career  site
Highlight  company
perks  and  benefits
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015
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The Business Case for Employer Branding

  • 1. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 The Business Case for EMPLOYER  BRANDING
  • 2. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 • What  Is  an  Employer  Brand? • Measuring  Your  Employer  Brand • Today’s  Candidates • Tracking  the  ROI • Make  the  Case  &  Tell  Your  Story • Action  Plan • Questions Agenda
  • 3. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 What  is  an  Employer  Brand?
  • 4. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Employer  Brand:  Your  Reputation
  • 5. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 “Your  brand  is  what  other people  say  about  you  when you’re  not  in  the  room.” Jeff Bezos – Founder & CEO, Amazon.com
  • 6. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Would current employees recommend your organization to a friend? What are job seekers saying about you on social? What is your company rating on Glassdoor? Ask  Yourself…
  • 7. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Transparency Ebook:  25  Tips  from  Top  CEOs  (2015)
  • 8. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 increase  in  the  quality   of  the  candidate  pool54% According to a 2014 CEB report Employers that invested in employer branding reported…
  • 9. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 How  to  Measure  Your  Brand
  • 10. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 What  Impacts  a  Strong  Employer  Brand 1 Quality of  Candidates 2 Quantity of  Candidates 3 Share  of  Market 4 Diversity  of  Candidates 5 Operational  Performance Top 5:
  • 11. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 STRONG EMPLOYER  BRAND High  Brand  Awareness Retention More  Job  Offers  Accepted Revenue  Goes  Up More  Quality  Applicants Lower  Cost-­Per-­Hire   Higher  Number  of  Referrals POOR EMPLOYER  BRAND Low  Brand  Awareness Attrition Declined  Offers Low  Productivity Long  time-­to-­hire High  Cost-­Per-­Hire   Poor  Referral  Programs vs.
  • 12. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Awareness How to Measure: 0 200 400 600 800 1000 1200 1400 Start  building  brand  awareness  when your company  page  views  on  Glassdoor are below  500  per  month
  • 13. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Reputation How to Measure: Start  managing  your  reputation  if your rating  is  below  the  3.3  average on  Glassdoor
  • 14. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Today’s  Candidates
  • 15. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Where you work is one of the most important decisions you’ll make in your life.
  • 16. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Top  5  Biggest  Considerations  Job  Seekers  Take Into  Account  Before  Accepting  a  Job  Offer: 1 2 3 4 5 Salary  and  compensation Career  growth  opportunities Work-­life  balance Location  /  commute Company  culture  and  values Source:  Glassdoor survey,  October  2014
  • 17. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Today’s  Candidates’  Decision-­Making  Process
  • 18. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 would  not  take  a  job  with   a  company  that  had  a  bad   reputation,  even  if  they   were  unemployed! 69% Source: Allegis Group Services Study, August 2012 (1,010 US Workers)
  • 19. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Most  job  seekers READ  4-­7 REVIEWS before  forming  an opinion  of  a  company Source: Glassdoor User Survey, 2014
  • 20. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Employment  Brand  Messages 1 Competitively   Positioned They  make  clear  comparisons  with  other   organizations,  either  to  differentiate  or   associate  with  them. 2 Emotionally   Resonant They  connect  applicants’  personal  roles   with  the  broader  purpose  or  mission  of   the  organization. 3 Driving  Reflection   Related  to  Fit They  coach  applicants  to  reconsider  their   fit  with  industry,  organization  or  role. 3 Most Influential:
  • 21. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Tell  Your  Story
  • 22. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Step 1: Get  Involved  and  Claim  Your  Profiles
  • 23. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Step 2: Tell  Your  Real  Story
  • 24. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Step 3: Embrace  Transparency  — OpenCompany • Launched  in    April  2014 • 100+ employers have  achieved  OpenCompany status   • 13,861 Photos,  Reviews,  Company  Descriptions  contributed  since  launch
  • 25. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 ROI
  • 26. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Source:  Employer  Branding  Global  Study  Report 22% reduced recruitment fees Companies  with  a strong  employer  brand see an average of $
  • 27. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Sources: *Bersin by Deloitte, November, 2011 **Employer Branding Global Trends Study Report, May 2014 Cost  Savings  From  Employer  Branding   Example:
  • 28. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Sources: *Bersin by Deloitte, November, 2011 **Employer Branding Global Trends Study Report, May 2014 Cost  Savings  From  Employer  Branding   Example:
  • 29. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Sources: *Bersin by Deloitte, November, 2011 **Employer Branding Global Trends Study Report, May 2014 Cost  Savings  From  Employer  Branding   Example:
  • 30. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Get  Started
  • 31. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Pro  Tip  #1 Download  Employer  Branding  for   Dummies® or  Recruitment   Marketing  for  Dummies® to  help  you   with  your  strategy!
  • 32. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Pro  Tip  #2 Download  Employer  Branding  for   Dummies® or  Recruitment   Marketing  for  Dummies® to  help  you   with  your  strategy!
  • 33. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Action  Plan Tell  your  employer story  with  dynamic   branded  content Add  company photos  and  videos Share  company   updates  with candidates Integrate social  media Promote  your  jobs with  a  direct  feed  from   your  career  site Highlight  company perks  and  benefits
  • 34. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015 Questions?