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CULTURE
Brian Chesky Alfred Lin
hosted by Sam Altman, Y Combinator
Stanford CS183B
WHAT YOU’LL GET FROM TODAY
What is culture?
Why does it matter?
Core Value Work Sheet
Elements of high performing teams
Some best practices for culture
WHAT IS CULTURE?
!
!
!
The beliefs, customs, arts, etc., of a particular society, group,
place, or time
!
A particular society that has its own beliefs, ways of life, art, etc.
!
A way of thinking, behaving, or working that exists in a place or
organization (such as a business)
WHAT IS COMPANY CULTURE?
Everyday (A) and (B) of each member of the
team in pursuit of our company (C) .
!
WHAT IS COMPANY CULTURE?
Everyday (A) and (B) of each member of the
team in pursuit of our company (C) .
!
(A) = assumptions, beliefs, values, core values
(B) = behaviors, actions
(C) = goals, bhag (big hairy audacious goal), mission.
Your beliefs become your thoughts. Your thoughts become
your words. Your words become your actions. Your actions
become your habits. Your habits become your values. Your
values become your destiny.”
!
- Mahatma Ghandi
“
WHY DOES IT MATTER?
First Principles
Alignment
Stability
Trust
Exclusion
Retention
Results
Accountability
Commitment
Conflict
Trust Best Companies to Work For
WHY DOES IT MATTER?
0
3
6
9
12
S&P 500 Rusell 3000 Fortune 100
Comparative Stock Market Performance (1997-2003)
6.04% 6.41%
11.08%
Source: Great Places to Work Institute
CORE VALUE WORKSHEET
1) As the leader, what personal values are most important to you?
2) What are the most important values for business success?
3) What values will you look for in employees?
4) What could never be tolerated? (consider the opposite as
values)
5) Remember to incorporate your mission into your core value
uniquely tied to your missioncredible
CORE VALUE WORKSHEET
honesty
teamwork
integrity
service
Results
Accountability
Commitment
Conflict
Trust
Patrick Lencioni,The Five Dysfunctions of aTeam
ELEMENTS OF HIGH PERFORMING TEAMS
SOME BEST PRACTICES FOR CULTURE
1) Incorporate your mission to your values
2) Performance = think harder, deeper, longer about values
3) Interview for culture fit
4) Evaluate performance on culture as well
5) Make it a daily habit
What is culture
Why does it matter
Core Value Worksheet
Elements of high performing teams
Some best practices for culture
WHAT YOU’LL GET FROM TODAY
Y Combinator Startup Class #10 : Company Culture and Building a Team

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Y Combinator Startup Class #10 : Company Culture and Building a Team

  • 1. CULTURE Brian Chesky Alfred Lin hosted by Sam Altman, Y Combinator Stanford CS183B
  • 2. WHAT YOU’LL GET FROM TODAY What is culture? Why does it matter? Core Value Work Sheet Elements of high performing teams Some best practices for culture
  • 3. WHAT IS CULTURE? ! ! ! The beliefs, customs, arts, etc., of a particular society, group, place, or time ! A particular society that has its own beliefs, ways of life, art, etc. ! A way of thinking, behaving, or working that exists in a place or organization (such as a business)
  • 4. WHAT IS COMPANY CULTURE? Everyday (A) and (B) of each member of the team in pursuit of our company (C) . !
  • 5. WHAT IS COMPANY CULTURE? Everyday (A) and (B) of each member of the team in pursuit of our company (C) . ! (A) = assumptions, beliefs, values, core values (B) = behaviors, actions (C) = goals, bhag (big hairy audacious goal), mission.
  • 6. Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values become your destiny.” ! - Mahatma Ghandi “
  • 7. WHY DOES IT MATTER? First Principles Alignment Stability Trust Exclusion Retention
  • 8. Results Accountability Commitment Conflict Trust Best Companies to Work For WHY DOES IT MATTER? 0 3 6 9 12 S&P 500 Rusell 3000 Fortune 100 Comparative Stock Market Performance (1997-2003) 6.04% 6.41% 11.08% Source: Great Places to Work Institute
  • 9. CORE VALUE WORKSHEET 1) As the leader, what personal values are most important to you? 2) What are the most important values for business success? 3) What values will you look for in employees? 4) What could never be tolerated? (consider the opposite as values) 5) Remember to incorporate your mission into your core value uniquely tied to your missioncredible
  • 11. Results Accountability Commitment Conflict Trust Patrick Lencioni,The Five Dysfunctions of aTeam ELEMENTS OF HIGH PERFORMING TEAMS
  • 12. SOME BEST PRACTICES FOR CULTURE 1) Incorporate your mission to your values 2) Performance = think harder, deeper, longer about values 3) Interview for culture fit 4) Evaluate performance on culture as well 5) Make it a daily habit
  • 13. What is culture Why does it matter Core Value Worksheet Elements of high performing teams Some best practices for culture WHAT YOU’LL GET FROM TODAY