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© Glassdoor, Inc.  2017.  
Top 5 Recruiting
Challenges and
How to Solve Them
© Glassdoor, Inc.  2017.  
•  Audio is streaming over the web.
•  Please make sure your speakers
are turned on and turned up.
•  All lines are muted to avoid
background noise.
•  Please submit questions using the
Q&A tab in the lower left corner of
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Webinar Tips for Attendees
© Glassdoor, Inc.  2017.  
#GDCHAT
© Glassdoor, Inc.  2017.  
Featured Speaker
Kate Yesko
Strategic Account Manager,
Glassdoor
© Glassdoor, Inc.  2017.  
•  Today’s Candidates
•  5 Recruiting Challenges
•  Q&A
Agenda
© Glassdoor, Inc.  2017.  
Today’s candidates spend
more time researching companies
during their job search
© Glassdoor, Inc.  2017.  
Source: Bright Local, Local Consumer Survey, 2016
The World Around Us Is Changing
84% of people trust
online reviews
as much as personal
recommendations.
© Glassdoor, Inc.  2017.  
The World of Recruiting is Changing Too
Employer Brand
More with less
Budget
Better Hires
Candidate Fit
Retention
Candidate Experience
Efficiency
Complex
Quality Applicants High Expectations
© Glassdoor, Inc.  2017.  
5 Recruiting
Challenges & How
to Solve Them
© Glassdoor, Inc.  2017.  
Looking critically at how competitors hire
Understanding candidate experience
Nurturing your employer brand
Targeting the right audience
Posting compelling job ads
5 Recruiting Challenges
1
2
3
4
5
© Glassdoor, Inc.  2017.  
Audit Your Competitor’s
Hiring Strategy
© Glassdoor, Inc.  2017.  
Evaluate career sites & social recruiting strategy
Monitor jobs advertising & employer brand strategies
Analyze Glassdoor profiles & review sentiment
Note employee advocacy & referral programs
Utilize Google alerts
Audit Your Competitors Strategy
© Glassdoor, Inc.  2017.  
AUDIT YOUR COMPETITION
Compare Hiring Processes
What are they saying about your
interview experience?
Who are the candidates
you’re winning and losing ?
© Glassdoor, Inc.  2017.  
AUDIT YOUR COMPETITION
Leverage Tools and Built-In Analytics
Employee Sentiment vs. Competitors*
*only available in certain packages
Brand Awareness vs. Competitors*
Rating Trends vs. Competitors*
© Glassdoor, Inc.  2017.  
Understand Your
Candidate Experience
© Glassdoor, Inc.  2017.  
BENEFITS OF A STRATEGIC HIRING PROCESS
Higher Retention
67% of employers believe retention rates would be higher
if candidates had a picture of what to expect about
working at the company before taking the job.
Source: Harris Interactive Survey for Glassdoor, 2014
© Glassdoor, Inc.  2017.  
BENEFITS OF A STRATEGIC HIRING PROCESS
Quality of Hire
Informed candidates are 2x more likely to be hired
because they’re the right fit
Source: Based on app-to-hire ratios in a 2015 study of 30 million applications from a leading third-party recruitment agency
© Glassdoor, Inc.  2017.  
BENEFITS OF A STRATEGIC HIRING PROCESS
Smoother Onboarding
“Creating a structured onboarding program is key.
According to a study by the Wynhurst Group, when employees
go through structured onboarding, they are 58% more likely to
remain with the organization after three years.”
Reported by Maren Hogan, Forbes
© Glassdoor, Inc.  2017.  
UNDERSTAND YOUR CANDIDATE EXPERIENCE
Leverage Tools and Built-In Analytics
Your
Company
Competitor 1 Competitor 2 Competitor 3
© Glassdoor, Inc.  2017.  
Nurturing Your
Employer Brand
© Glassdoor, Inc.  2017.  
Blurred Lines
“Successful hiring companies realize that recruiting is like marketing —
from creating a brand presence, to attracting candidates through multiple
advertising channels, to nurturing applicants by bringing them seamlessly
through a talent acquisition funnel.”
- Colin Day, Founder and CEO of iCIMS
Source: Reaching Your Other Customers: Why Recruiting Needs to Be An Extension of Marketing, Forbes 2015
© Glassdoor, Inc.  2017.  
Crafting a Compelling
Employer Value Proposition (EVP)
company mission
and values
culture+
© Glassdoor, Inc.  2017.  
Customize tabs
Add dynamic content
Link to social media channels
and pull in feeds
Become an OpenCompany
Showcase Your Brand
© Glassdoor, Inc.  2017.  
Utilize Company Updates
measure impressions, clicks & engagement
Tout awards, product
announcements
Showcase Your Brand
© Glassdoor, Inc.  2017.  
Targeting the Right
Audience
© Glassdoor, Inc.  2017.  
How Glassdoor Works
CONTRIBUTES
BUILDS
ATTRACTS
Audience
Job Seekers & Employers
Insights
Jobs, Salaries, Company Reviews
Employers
Hire Informed
Candidates at Scale
Job Seekers
Find Jobs That
Are the Right Fit
Community
41 Million People1
Source: 1 Google Analytics, Q1 2017 average
© Glassdoor, Inc.  2017.  
1	
Candidates Engage
with Glassdoor
at Every Stage of
the Job Search
Source: 1 As measured by cost-per-hire and application-to-hire ration, compared to other job sites based on a study of 2015 hiring data for 30 million applications
© Glassdoor, Inc.  2017.  
Source: 1 Glassdoor.com U.S. Site Survey, August 2016
Informed Candidates
Are Here
93% of job seekers today want to be informed about all aspects
of a company before accepting a job1
Employee Reviews
Company Rating
Salaries
Interviews
Benefits
…
© Glassdoor, Inc.  2017.  
Posting Compelling
Job Ads
© Glassdoor, Inc.  2017.  
Post Your Jobs
© Glassdoor, Inc.  2017.  
PRO TIP:
Show how the job contributes to company mission
Avoid lengthy paragraphs — use bullet points
Illustrate unique perks
Include links to reviews
Keep it neutral
Improve Your Descriptions with the Following
© Glassdoor, Inc.  2017.  
•  Use job advertising
•  Target the right candidates
•  Save money
Reach Ideal
Candidates
© Glassdoor, Inc.  2017.  
Unsponsored Jobs vs. Sponsored Jobs
Sponsored JobUnsponsored Job
© Glassdoor, Inc.  2017.  
Power of Sponsored Jobs
Sponsoring
Jobs Drives
Visibility
Branding
Jobs Drives
Applicants
Candidates are 2x more likely to apply when
a job includes employer branded content
Source: Glassdoor Internal Data, Sept 2016-March 2017
© Glassdoor, Inc.  2017.  
Key Takeaways
© Glassdoor, Inc.  2017.  
Audit your competitor’s hiring strategy
Use analytics to understand your candidate experience
Showcase your employer brand
Targeting informed candidates with sponsored jobs
Key Takeaways
1
2
3
4
© Glassdoor, Inc.  2017.  
Questions?
Kate Yesko
Strategic Account Manager
at Glassdoor

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Top 5 Recruiting Challenges and How to Solve Them

  • 1. © Glassdoor, Inc.  2017.   Top 5 Recruiting Challenges and How to Solve Them
  • 2. © Glassdoor, Inc.  2017.   •  Audio is streaming over the web. •  Please make sure your speakers are turned on and turned up. •  All lines are muted to avoid background noise. •  Please submit questions using the Q&A tab in the lower left corner of your window. Webinar Tips for Attendees
  • 4. © Glassdoor, Inc.  2017.   Featured Speaker Kate Yesko Strategic Account Manager, Glassdoor
  • 5. © Glassdoor, Inc.  2017.   •  Today’s Candidates •  5 Recruiting Challenges •  Q&A Agenda
  • 6. © Glassdoor, Inc.  2017.   Today’s candidates spend more time researching companies during their job search
  • 7. © Glassdoor, Inc.  2017.   Source: Bright Local, Local Consumer Survey, 2016 The World Around Us Is Changing 84% of people trust online reviews as much as personal recommendations.
  • 8. © Glassdoor, Inc.  2017.   The World of Recruiting is Changing Too Employer Brand More with less Budget Better Hires Candidate Fit Retention Candidate Experience Efficiency Complex Quality Applicants High Expectations
  • 9. © Glassdoor, Inc.  2017.   5 Recruiting Challenges & How to Solve Them
  • 10. © Glassdoor, Inc.  2017.   Looking critically at how competitors hire Understanding candidate experience Nurturing your employer brand Targeting the right audience Posting compelling job ads 5 Recruiting Challenges 1 2 3 4 5
  • 11. © Glassdoor, Inc.  2017.   Audit Your Competitor’s Hiring Strategy
  • 12. © Glassdoor, Inc.  2017.   Evaluate career sites & social recruiting strategy Monitor jobs advertising & employer brand strategies Analyze Glassdoor profiles & review sentiment Note employee advocacy & referral programs Utilize Google alerts Audit Your Competitors Strategy
  • 13. © Glassdoor, Inc.  2017.   AUDIT YOUR COMPETITION Compare Hiring Processes What are they saying about your interview experience? Who are the candidates you’re winning and losing ?
  • 14. © Glassdoor, Inc.  2017.   AUDIT YOUR COMPETITION Leverage Tools and Built-In Analytics Employee Sentiment vs. Competitors* *only available in certain packages Brand Awareness vs. Competitors* Rating Trends vs. Competitors*
  • 15. © Glassdoor, Inc.  2017.   Understand Your Candidate Experience
  • 16. © Glassdoor, Inc.  2017.   BENEFITS OF A STRATEGIC HIRING PROCESS Higher Retention 67% of employers believe retention rates would be higher if candidates had a picture of what to expect about working at the company before taking the job. Source: Harris Interactive Survey for Glassdoor, 2014
  • 17. © Glassdoor, Inc.  2017.   BENEFITS OF A STRATEGIC HIRING PROCESS Quality of Hire Informed candidates are 2x more likely to be hired because they’re the right fit Source: Based on app-to-hire ratios in a 2015 study of 30 million applications from a leading third-party recruitment agency
  • 18. © Glassdoor, Inc.  2017.   BENEFITS OF A STRATEGIC HIRING PROCESS Smoother Onboarding “Creating a structured onboarding program is key. According to a study by the Wynhurst Group, when employees go through structured onboarding, they are 58% more likely to remain with the organization after three years.” Reported by Maren Hogan, Forbes
  • 19. © Glassdoor, Inc.  2017.   UNDERSTAND YOUR CANDIDATE EXPERIENCE Leverage Tools and Built-In Analytics Your Company Competitor 1 Competitor 2 Competitor 3
  • 20. © Glassdoor, Inc.  2017.   Nurturing Your Employer Brand
  • 21. © Glassdoor, Inc.  2017.   Blurred Lines “Successful hiring companies realize that recruiting is like marketing — from creating a brand presence, to attracting candidates through multiple advertising channels, to nurturing applicants by bringing them seamlessly through a talent acquisition funnel.” - Colin Day, Founder and CEO of iCIMS Source: Reaching Your Other Customers: Why Recruiting Needs to Be An Extension of Marketing, Forbes 2015
  • 22. © Glassdoor, Inc.  2017.   Crafting a Compelling Employer Value Proposition (EVP) company mission and values culture+
  • 23. © Glassdoor, Inc.  2017.   Customize tabs Add dynamic content Link to social media channels and pull in feeds Become an OpenCompany Showcase Your Brand
  • 24. © Glassdoor, Inc.  2017.   Utilize Company Updates measure impressions, clicks & engagement Tout awards, product announcements Showcase Your Brand
  • 25. © Glassdoor, Inc.  2017.   Targeting the Right Audience
  • 26. © Glassdoor, Inc.  2017.   How Glassdoor Works CONTRIBUTES BUILDS ATTRACTS Audience Job Seekers & Employers Insights Jobs, Salaries, Company Reviews Employers Hire Informed Candidates at Scale Job Seekers Find Jobs That Are the Right Fit Community 41 Million People1 Source: 1 Google Analytics, Q1 2017 average
  • 27. © Glassdoor, Inc.  2017.   1 Candidates Engage with Glassdoor at Every Stage of the Job Search Source: 1 As measured by cost-per-hire and application-to-hire ration, compared to other job sites based on a study of 2015 hiring data for 30 million applications
  • 28. © Glassdoor, Inc.  2017.   Source: 1 Glassdoor.com U.S. Site Survey, August 2016 Informed Candidates Are Here 93% of job seekers today want to be informed about all aspects of a company before accepting a job1 Employee Reviews Company Rating Salaries Interviews Benefits …
  • 29. © Glassdoor, Inc.  2017.   Posting Compelling Job Ads
  • 30. © Glassdoor, Inc.  2017.   Post Your Jobs
  • 31. © Glassdoor, Inc.  2017.   PRO TIP: Show how the job contributes to company mission Avoid lengthy paragraphs — use bullet points Illustrate unique perks Include links to reviews Keep it neutral Improve Your Descriptions with the Following
  • 32. © Glassdoor, Inc.  2017.   •  Use job advertising •  Target the right candidates •  Save money Reach Ideal Candidates
  • 33. © Glassdoor, Inc.  2017.   Unsponsored Jobs vs. Sponsored Jobs Sponsored JobUnsponsored Job
  • 34. © Glassdoor, Inc.  2017.   Power of Sponsored Jobs Sponsoring Jobs Drives Visibility Branding Jobs Drives Applicants Candidates are 2x more likely to apply when a job includes employer branded content Source: Glassdoor Internal Data, Sept 2016-March 2017
  • 35. © Glassdoor, Inc.  2017.   Key Takeaways
  • 36. © Glassdoor, Inc.  2017.   Audit your competitor’s hiring strategy Use analytics to understand your candidate experience Showcase your employer brand Targeting informed candidates with sponsored jobs Key Takeaways 1 2 3 4
  • 37. © Glassdoor, Inc.  2017.   Questions? Kate Yesko Strategic Account Manager at Glassdoor