Employer Brand Thinking

RCA group
RCA groupFull Service Communication Agency
employer
brand
thinking
-­‐	
  an	
  agency	
  perspective	
  -­‐ 	
   	
   	
   	
  	
  	
  	
  	
  	
   	
   	
   	
  	
  	
  presentation	
  by	
  	
  
	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  Tom	
  Van	
  den	
  Bergh	
  
	
   	
   	
  	
  	
  	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  strategic	
  /	
  creative	
  director	
  
-­‐	
  why	
  do	
  people	
  do	
  things	
  ?	
  -­‐	
  
-­‐	
  what’s	
  wrong	
  with	
  her	
  ?	
  -­‐	
  	
  
-­‐	
  iPads	
  …	
  really	
  ?	
  -­‐	
  	
  
-­‐	
  digital	
  detox	
  holidays	
  -­‐	
  	
  
evolutions
-­‐	
  changes	
  everywhere	
  -­‐	
  	
  
black swans
-­‐	
  changes	
  everywhere	
  -­‐	
  	
  
hypes
-­‐	
  changes	
  everywhere	
  -­‐	
  	
  
people
change
every day
our	
  jobs	
  and	
  careers	
  are	
  no	
  different.	
  
any	
  story	
  about	
  HR	
  or	
  communication	
  	
  
is	
  by	
  nature	
  about	
  change.	
  
-­‐	
  Shoshana	
  Zuboff	
  says	
  -­‐	
  
“people	
  have	
  changed	
  more	
  than	
  	
  
the	
  business	
  organisations	
  they	
  must	
  depend	
  upon	
  	
  
for	
  consumption	
  and	
  for	
  employment.”	
  
employer	
  brand	
  thinking,	
  
2015	
  	
  
10	
  
the labour market
is a highly
competitive
business
-­‐	
  not	
  the	
  least	
  for	
  employers	
  -­‐	
  
	
  
-­‐	
  a	
  highly	
  competitive	
  business	
  -­‐	
  	
  
employer	
  brand	
  thinking,	
  
2015	
  	
  
12	
  
demographics	
   jobmobility	
   matching	
   balance	
  
-­‐	
  HR	
  communication	
  -­‐	
  	
  
from
tactical supplier to
strategic partner
from	
  job	
  postings	
  and	
  CV	
  mining	
  
to	
  building	
  and	
  maintaining	
  a	
  reputation,	
  	
  
convincing	
  and	
  engaging	
  talent.	
  
employer	
  brand	
  thinking,	
  
2015	
  	
  
13	
  
employer
brand
thinking
-­‐	
  tada	
  -­‐	
  	
  
 -­‐	
  no	
  generic	
  slogans	
  -­‐	
  	
  
shaping
the future
together
employer	
  brand	
  thinking,	
  
2015	
  	
  
15	
  
 -­‐	
  no	
  generic	
  slogans	
  -­‐	
  	
  
make
A difference
Every day
employer	
  brand	
  thinking,	
  
2015	
  	
  
16	
  
-­‐	
  no	
  stock	
  photos	
  -­‐	
  	
  
-­‐	
  employer	
  brand	
  thinking	
  -­‐	
  	
  
is about your total
employer identitya	
  coherent	
  unity	
  of	
  hard	
  facts	
  and	
  soft	
  stories,	
  	
  
down	
  to	
  earth	
  and	
  truthfully	
  aligned	
  with	
  the	
  motives	
  of	
  talent.	
  
employer	
  brand	
  thinking,	
  
2015	
  	
  
18	
  
-­‐	
  employer	
  brand	
  thinking	
  -­‐	
  	
  
is a story
that’s genuine
instead of uniquethat	
  centers	
  on	
  your	
  own	
  people	
  and	
  culture.	
  
employer	
  brand	
  thinking,	
  
2015	
  	
  
19	
  
-­‐	
  employer	
  brand	
  thinking	
  -­‐	
  	
  
is creating a lever
for communication
and experience»  Navigation	
  
»  Reassurement	
  
»  Engagement	
  
employer	
  brand	
  thinking,	
  
2015	
  	
  
20	
  
-­‐	
  Brett	
  Minchington	
  says	
  -­‐	
  	
  
“an	
  employer	
  brand	
  is	
  	
  
the	
  image	
  of	
  your	
  organisation	
  as	
  	
  
'a	
  great	
  place	
  to	
  work’	
  	
  
in	
  the	
  mind	
  of	
  current	
  employees	
  and	
  	
  
key	
  stakeholders	
  in	
  the	
  external	
  market.”	
  
	
  
employer	
  brand	
  thinking,	
  
2015	
  	
  
21	
  
employer
brand
thinking =
①  total	
  employer	
  identity	
  
②  ...	
  
employer
story
management
-­‐	
  tada	
  -­‐	
  	
  
-­‐	
  your	
  employer	
  brand	
  identity	
  is	
  shaped	
  by	
  all	
  touchpoints	
  -­‐	
  
-­‐	
  employer	
  story	
  management	
  -­‐	
  
content	
  reputation	
   engagement	
  
employer	
  brand	
  thinking,	
  
2015	
  	
  
25	
  
-­‐	
  the	
  tweeting	
  foresters	
  -­‐	
  	
  
employer
brand
thinking =
①  total	
  employer	
  identity	
  
②  employer	
  story	
  	
  management	
  
③  …	
  
employer
marketing
-­‐	
  tada	
  -­‐	
  	
  
Employer Brand Thinking
-­‐	
  employer	
  marketing	
  -­‐	
  
employer
marketing
mixHR	
  communication	
  goes	
  beyond	
  the	
  speciSic	
  magazines	
  and	
  websites.	
  	
  
it	
  involves	
  a	
  balanced	
  and	
  comprehensive	
  mix	
  of	
  channels,	
  	
  
deSined	
  by	
  the	
  target	
  audience,	
  reach	
  and	
  impact.	
  
employer	
  brand	
  thinking,	
  
2015	
  	
  
30	
  
-­‐	
  employer	
  marketing	
  -­‐	
  
employer
marketing
mix»  Internal:	
  know-­‐do-­‐be	
  >	
  ambassadorship	
  
»  Above:	
  broadcasting	
  and	
  reputation	
  >	
  brand	
  	
  
»  Below:	
  from	
  smart	
  segmentation	
  to	
  digital	
  1to1	
  >	
  conversion	
  
»  Beside:	
  event,	
  stunt,	
  ...	
  >	
  activation	
  
employer	
  brand	
  thinking,	
  
2015	
  	
  
31	
  
-­‐	
  not	
  carved	
  in	
  stone	
  -­‐	
  	
  
-­‐	
  not	
  carved	
  in	
  stone	
  -­‐	
  
your employer
brand is alive
and kickingit	
  requires	
  constant	
  measuring,	
  monitoring	
  and	
  steering	
  	
  
in	
  order	
  to	
  attain	
  a	
  lasting	
  reach	
  and	
  impact.	
  
employer	
  brand	
  thinking,	
  
2015	
  	
  
33	
  
employer
brand
thinking
-­‐	
  summary	
  -­‐	
  
change is
constant
»  the	
  labour	
  market	
  is	
  a	
  highly	
  competitive	
  business	
  
»  HR	
  communication	
  is	
  a	
  strategic	
  affair	
  
»  not	
  carved	
  in	
  stone	
  
employer
brand
thinking =
①  total	
  employer	
  identity	
  
②  employer	
  story	
  	
  management	
  
③  employer	
  marketing	
  
-­‐	
  last	
  but	
  not	
  least	
  -­‐	
  
organisation
wide
»  not	
  HR	
  only,	
  	
  
on	
  the	
  sweetspot	
  between	
  internal	
  and	
  external	
  affairs	
  and	
  communication	
  
»  a	
  common	
  road	
  
Thanks	
  for	
  listening.	
  
	
  
Tom	
  Van	
  den	
  Bergh	
  
tom@rca.be	
  
@tomvandenbergh	
  
	
  
Employer Brand Thinking
1 of 39

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