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Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Glassdoor 101 for
Staffing Agencies
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Webinar Tips for Attendees
•  You can connect to audio using your
computer’s microphone and speakers.
•  Or, you may select “Use Telephone”
after joining the Webinar.
•  All lines will be muted to avoid
background noise.
•  You can ask questions at any time by
typing them into the Questions Pane.
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Featured Speaker
Joanna Murphy
Client Relationship Director at Glassdoor
joanna.murphy@glassdoor.com
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
#GDChat
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Agenda
•  Why Glassdoor
•  Tell Your Real Story
•  Getting Started / Next Steps
•  Action Plan
•  Q&A
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Why Glassdoor?
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Launched: 1998
Dining
Everyday We Make Decisions Based on Reviews
Since 1995 decisions have been made on reviews…
Launched: 2000
TravelProducts
Launched: 1995
Glassdoor helps people everywhere
find the jobs and companies they LOVE.
Launched: 2008
Employment
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Why? Candidates Decision Making Process Has Changed
+
Hiring
Manager
Recruiter
Career
Page
Hiring
Manager
Recruiter
Career
Page
TodayYesterday
Employers
Perspective
Employers
Perspective
Candidates Rely on Both
Peers and Employer Insight
Candidates Rely on
Employers Insight Only
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Today’s Candidates’ Decision Process
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Candidates’ Journey on Glassdoor
These candidates really
want to work for you!
Source: Need
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
61%
job seekers in US
use Glassdoor when
searching for jobs
Pros
Good training for
new consultants
Hard role with very
long hours
Cons
Company Benefits
Annual Leave
“Very good. You can also buy
more holidays.”
Interview Questions
Recruitment Consultant
“Want to see what you’re like working
with a group…and your real personality.”
Salary
Business Analyst
£40k (1.1k Salaries)
hays.co.uk/
388 Reviews
96% Approve
Reviews
4.2
“Fantastic company to work for”
Why Glassdoor?
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Global Reach: Monthly Visits
Australia
220,000
YoY 40%
Germany
300,000
YoY +160%
India
2,300,000
YoY +25%
Canada
1,400,000
YoY +55%
US
31,500,000
YoY +45%
UK
1,800,000
YoY +130%
France
240,000
YoY +150%
Source: Google Analytics (Q1 2015 Average Monthly Sessions)
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Fastest Growing Career Site in 2014
Job Clicks
176%
-40%
-20%
0%
20%
40%
60%
80%
100%
120%
140%
Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Visits
96%
Content
84%
Mobile Users
127%
U.S. Traffic GrowthSources: Need
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
UK Growth
155%
UK Clients
Traffic Growth
N. Ireland
24,000
Sessions
Scotland
98,000
Sessions
England
1,569,000
Sessions
Wales
34,000
Sessions
New Users Avg. Page Views
Mobile Traffic Avg. Time on Site
959k 3.37
40% 2:27
Sources: Need
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Are You Sure You’re Not Just a Rant Site?
70% of employees
say they are ‘OK’ or ‘Satisfied’
with their jobs and companies
3.2 average
site-wide company ranking
68% average
site-wide CEO approval rating
60% of reviews
are from current employees
Sources: Glassdoor User Survey 2014
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Getting Started
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Unlock Your Free Employer Account
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Step 1: Get Involved Today and Claim Your Profile
1
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Tell Your REAL Story with Compelling Content
Branding
Jobs Tab
Company
Updates
Social
Media Links
Benefits
Social Media
Feeds
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Tell Your REAL Story with Compelling Content
Why Work
For Us?
Videos
News
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Tell Your REAL Story with Compelling Content
Employee Insight
Company Photos
Rich Analytics
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Step 2: Utilize Glassdoor Content
2
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Step 3: Embrace Transparency — OpenCompany
3
•  Launched in April 2014
•  100+ employers have achieved OpenCompany status
•  13,861 Photos, Reviews, Company Descriptions contributed since launch
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Pace
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Some Glassdoor EMEA Clients
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Enhanced Profile
Manage and Promote Brand
•  Influence candidates with custom branded
content, videos and social media integration
•  Eliminate competitor advertising
•  Showcase open positions with a direct jobs
feed from ATS
•  Analyze candidate demographics and
job seeker activity
•  Monitor brand awareness, company and CEO
reputation over time
3X Candidate Influence
measured by profile page views
Source: Glassdoor Analysis, client reports of traffic to company pages on Glassdoor vs. LinkedIn
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Meet Recruitment
•  8 reviews; 1 salary; 2 interviews
•  Competitive advertising
•  Competitors’ jobs
•  Missing WWFU messaging
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Morgan McKinley
•  Cover image
•  No competitive advertising
•  Social media feed
•  WWFU messaging
•  Client selects featured review
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
New Feature: Enhanced Profile Competitor Targeting
•  Included for free with
Enhanced Profile
•  Advertise your Employer
Brand on non-client
Enhanced Profiles
•  Target 3-5 competitors
•  Automatic Banner Creation
•  Self-Service
configuration allows
clients to change who
they target
Note: Enhanced Profile clients
cannot be targeted by other
companies or clients.
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Job Advertising
Hire
•  Sponsor your jobs on Glassdoor
•  Rotate jobs based on hiring priorities
•  Dedicated Client Service Manager to
manage your Job Slots
•  Promote across multiple channels:
mobile, email alerts, on competitor
pages and throughout Glassdoor as
‘Jobs You May Like’
•  Uniquely target ideal candidates based on
demographic data, interest, and behavior
2X Better Applicant Quality
Source: As measured by applicant-to-hire ratios, Brandon Hall Group, 2014
30% Lower Cost-Per-Hire
Compared to Other Recruitment Channels
Source: Cost-per-Hire Analysis, Brandon Hall Group, 2014
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Employee Engagement Campaign
Get more reviews on Glassdoor
by strategically asking your
employees to leave feedback
from new hires to executives
Why?
To inspire current employees
to share their experience at
the company.
What’s the outcome?
Often times, happy employees
haven’t thought to come to
Glassdoor. This will remind them
to share their experience with
researching job seekers —
helping you attract top talent!
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Glassdoor Brand and Reputation Analytics
Brand Awareness
Company Reputation Employee Sentiment
Your Company Competitor No. 1 Competitor No. 2
Your Company Competitor No. 2Competitor No. 1
94.9% 97.3% 46.8%
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Accelerate
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Action Plan
Tell your employer
story with dynamic
branded content
Add company
photos and videos
Share company
updates with
candidates
Integrate
social media
Promote your jobs
with a direct feed from
your career site
Highlight company
perks and benefits
Confidential and Proprietary © Glassdoor, Inc. 2008-2015
Questions?

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Glassdoor 101 for Staffing Agencies

  • 1. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Glassdoor 101 for Staffing Agencies
  • 2. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Webinar Tips for Attendees •  You can connect to audio using your computer’s microphone and speakers. •  Or, you may select “Use Telephone” after joining the Webinar. •  All lines will be muted to avoid background noise. •  You can ask questions at any time by typing them into the Questions Pane.
  • 3. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Featured Speaker Joanna Murphy Client Relationship Director at Glassdoor joanna.murphy@glassdoor.com
  • 4. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
  • 5. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Agenda •  Why Glassdoor •  Tell Your Real Story •  Getting Started / Next Steps •  Action Plan •  Q&A
  • 6. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Why Glassdoor?
  • 7. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Launched: 1998 Dining Everyday We Make Decisions Based on Reviews Since 1995 decisions have been made on reviews… Launched: 2000 TravelProducts Launched: 1995 Glassdoor helps people everywhere find the jobs and companies they LOVE. Launched: 2008 Employment
  • 8. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Why? Candidates Decision Making Process Has Changed + Hiring Manager Recruiter Career Page Hiring Manager Recruiter Career Page TodayYesterday Employers Perspective Employers Perspective Candidates Rely on Both Peers and Employer Insight Candidates Rely on Employers Insight Only
  • 9. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Today’s Candidates’ Decision Process
  • 10. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Candidates’ Journey on Glassdoor These candidates really want to work for you! Source: Need
  • 11. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 61% job seekers in US use Glassdoor when searching for jobs Pros Good training for new consultants Hard role with very long hours Cons Company Benefits Annual Leave “Very good. You can also buy more holidays.” Interview Questions Recruitment Consultant “Want to see what you’re like working with a group…and your real personality.” Salary Business Analyst £40k (1.1k Salaries) hays.co.uk/ 388 Reviews 96% Approve Reviews 4.2 “Fantastic company to work for” Why Glassdoor?
  • 12. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Global Reach: Monthly Visits Australia 220,000 YoY 40% Germany 300,000 YoY +160% India 2,300,000 YoY +25% Canada 1,400,000 YoY +55% US 31,500,000 YoY +45% UK 1,800,000 YoY +130% France 240,000 YoY +150% Source: Google Analytics (Q1 2015 Average Monthly Sessions)
  • 13. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Fastest Growing Career Site in 2014 Job Clicks 176% -40% -20% 0% 20% 40% 60% 80% 100% 120% 140% Mar Apr May Jun Jul Aug Sept Oct Nov Dec Visits 96% Content 84% Mobile Users 127% U.S. Traffic GrowthSources: Need
  • 14. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 UK Growth 155% UK Clients Traffic Growth N. Ireland 24,000 Sessions Scotland 98,000 Sessions England 1,569,000 Sessions Wales 34,000 Sessions New Users Avg. Page Views Mobile Traffic Avg. Time on Site 959k 3.37 40% 2:27 Sources: Need
  • 15. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Are You Sure You’re Not Just a Rant Site? 70% of employees say they are ‘OK’ or ‘Satisfied’ with their jobs and companies 3.2 average site-wide company ranking 68% average site-wide CEO approval rating 60% of reviews are from current employees Sources: Glassdoor User Survey 2014
  • 16. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Getting Started
  • 17. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Unlock Your Free Employer Account
  • 18. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Step 1: Get Involved Today and Claim Your Profile 1
  • 19. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Tell Your REAL Story with Compelling Content Branding Jobs Tab Company Updates Social Media Links Benefits Social Media Feeds
  • 20. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Tell Your REAL Story with Compelling Content Why Work For Us? Videos News
  • 21. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Tell Your REAL Story with Compelling Content Employee Insight Company Photos Rich Analytics
  • 22. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Step 2: Utilize Glassdoor Content 2
  • 23. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Step 3: Embrace Transparency — OpenCompany 3 •  Launched in April 2014 •  100+ employers have achieved OpenCompany status •  13,861 Photos, Reviews, Company Descriptions contributed since launch
  • 24. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Pace
  • 25. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Some Glassdoor EMEA Clients
  • 26. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Enhanced Profile Manage and Promote Brand •  Influence candidates with custom branded content, videos and social media integration •  Eliminate competitor advertising •  Showcase open positions with a direct jobs feed from ATS •  Analyze candidate demographics and job seeker activity •  Monitor brand awareness, company and CEO reputation over time 3X Candidate Influence measured by profile page views Source: Glassdoor Analysis, client reports of traffic to company pages on Glassdoor vs. LinkedIn
  • 27. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Meet Recruitment •  8 reviews; 1 salary; 2 interviews •  Competitive advertising •  Competitors’ jobs •  Missing WWFU messaging
  • 28. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Morgan McKinley •  Cover image •  No competitive advertising •  Social media feed •  WWFU messaging •  Client selects featured review
  • 29. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 New Feature: Enhanced Profile Competitor Targeting •  Included for free with Enhanced Profile •  Advertise your Employer Brand on non-client Enhanced Profiles •  Target 3-5 competitors •  Automatic Banner Creation •  Self-Service configuration allows clients to change who they target Note: Enhanced Profile clients cannot be targeted by other companies or clients.
  • 30. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Job Advertising Hire •  Sponsor your jobs on Glassdoor •  Rotate jobs based on hiring priorities •  Dedicated Client Service Manager to manage your Job Slots •  Promote across multiple channels: mobile, email alerts, on competitor pages and throughout Glassdoor as ‘Jobs You May Like’ •  Uniquely target ideal candidates based on demographic data, interest, and behavior 2X Better Applicant Quality Source: As measured by applicant-to-hire ratios, Brandon Hall Group, 2014 30% Lower Cost-Per-Hire Compared to Other Recruitment Channels Source: Cost-per-Hire Analysis, Brandon Hall Group, 2014
  • 31. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Employee Engagement Campaign Get more reviews on Glassdoor by strategically asking your employees to leave feedback from new hires to executives Why? To inspire current employees to share their experience at the company. What’s the outcome? Often times, happy employees haven’t thought to come to Glassdoor. This will remind them to share their experience with researching job seekers — helping you attract top talent!
  • 32. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Glassdoor Brand and Reputation Analytics Brand Awareness Company Reputation Employee Sentiment Your Company Competitor No. 1 Competitor No. 2 Your Company Competitor No. 2Competitor No. 1 94.9% 97.3% 46.8%
  • 33. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Accelerate
  • 34. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Action Plan Tell your employer story with dynamic branded content Add company photos and videos Share company updates with candidates Integrate social media Promote your jobs with a direct feed from your career site Highlight company perks and benefits
  • 35. Confidential and Proprietary © Glassdoor, Inc. 2008-2015 Questions?