1. AM BE R N ICO LE KO HLE R
1336 Patsy Street, Porterville, CA 93257
(916) 934-4428
CUSTOMER SERVICE CASHIER
amberkohler@ymail.com
RESTAURANT HOSTESS
Immensely talented, passionate and customer focused Restaurant Hostess with more than a year experience.
Ensuring the efficient running of diner by maintaining adequate stock levels, adhering to all cash handling procedures
and ensuring a high standard of hygiene and cleanliness in all associated areas; operating a ‘hands on’ diner, delivering
a high quality service and pleasant atmosphere at all times to customers.
Strong initiative in decision-making and assumption of responsibilities. Proven ability to effectively handle
multiple levels of responsibility with minimal direction from superiors while demonstrating team leadership and
motivation.
Ability to set effective priorities to accomplish immediate and long-term goals and meet operational deadlines.
Solid communication, resourceful, energetic, dependable, and customer focused.
AREAS OF EXPERTISE
Microsoft Office
Filing
Scheduling
Receptionist
Cashier
Inventory Control
Greeter
Phone Directory Operator
PROFESSIONAL EXPERIENCE
MAKENA FINANCIAL SERVICES — Folsom, CA
Office Assistant (Summer Internship)
Team Building
Networking
Customer Service
Multi-tasking
Summer 2009 and 2010
Provided administrative support for office team, including receptionist, coordinated appointments and conference
calls, assisted with travel arrangements, greeted clientele, set up and maintained filing system, opened and distributed
mail, coordinated and completed company mailing to more than 300 prospects.
TILLY’S — Folsom, CA
Sales Associate (Seasonal Position)
June 2011 to September 2011
Cashier. Calculated and processed customer transactions. Opened and closed store.
Stock and Inventory Control. Tracked and reviewed inventory. Unpacked shipments and restocked shelves. Labeled
store products; set up displays and promotional signage.
Customer Service. Sales, including fitting room processing; answered customer inquiries; assisted with wardrobe
questions, and provided fashion assistance to clientele.
THE ORIGINAL MEL’S DINER — Folsom, CA
Hostess/Cashier
May 2013
January 2012 to
Greet Guests. Escorted guests to tables and provided menus. Adjusted complaints of patrons.
Cashier. Calculated and processed customer transactions. Collected payments from customers.
Customer Service. Inspected dining room serving stations for neatness and cleanliness, and requisition for dining
room supplies for tables and serving stations. Prepared beverages and expedited food orders.
WALMART SUPER CENTER — Rio Rancho, NM
Cashier
September 2013
June 2013 to
Cashier. Greet customers, respond to questions, and provide assistance while processing transactions. Adhere to
company policy at all times. Uphold the tone of the register area by removing unpurchased merchandise and restock in
the appropriate areas. Settle issues pertaining to product pricing and UPC codes.
Customer Service. Ensure every customer encounters a polite and serviceable experience.
EDUCATION / CERTIFICATIONS
SERVSAFE CALIFORNIA FOOD HANDLER CARD – Online Course, Licensing Issued March 14th 2012
CERTIFIED NURSING ASSITANT COURSE – Porterville, CA- Licensing Issued Jan 18th 2014
