1. Rachel Woodworth
5616 Pinnacle Heights Circle Unit 305, Tampa, FL 33624
(863)258-7165 • rgwoodwo@gmail.com • linkedin.com/in/rgwoodwo
PROFILE A highly motivated professional with over 5 years of experience in client relations and
management. Demonstrates a keen ability to lead projects and plan events with cross-
functional and effective communication. Possesses solid career progression, including
multiple promotions, stemming from retail and customer service positions. Maintains a
track record for supporting leadership to ensure delivery of quality events and products
on time and within budget. Eager to accept a new challenge in the areas of event
planning and exceptional client services.
EXPERIENCE Customer Service and Sales Representative
Wells Fargo | Tampa, FL 10 /2015 – Present
• Assist current clients with account issues and identify solutions efficiently.
• Discuss current accounting needs and establish any new accounts and services.
• Facilitate discussions regarding personal finances and build lasting relationships
with organization to help customer meet their budget goals.
• Designated as a Notary for administrative and accounting documentation.
• Responsible for maintaining daily sales goals of 5 new products in areas of new
accounts and credit lines.
Store Manager
Swim ‘n Sport | ST. Petersburg FL 11/2014-10/5/2015
• Oversaw the launch for new store location including promotional event and sales..
• Spearheaded efforts to increase sales through better training and promotions
resulting in top 3 ranking for accessory standards.
• Recruited, hired and trained new associates and adhered to all company standards.
• Scored a rating of Outstanding on first inventory performed on the store (.04%)
• Surpassed “Outreach Program” goals through community involvement in auctions
and fashion shows to generate new business.
Sales Associate / Sales Lead / Assistant Manager
SOMA Intimates/Chicos FAS | Tampa, FL 1/2013-11/2014
• Promoted multiple times after demonstrated success and understanding of store
goals and mission.
• Provided additional support to auxiliary locations as needed as Assistant Manager.
• Acted as Store Manager for three months during management’s maternity leave.
• Represented store to Corporate Headquarters as Interim Store Manager.
• Cross-Trained in all (DOR) Duties of Responsibilities and supported talent,
operation, visual, and customer experience roles.
Sales Associate / Customer Sales Lead / Co-Manager
Bath and Body Works | Fort Meyers, FL 8/2008-12/2012
2. • Assisted in opening of new store locations. Oversaw operations related to staffing,
inventorying, and marketing.
• Acquired and trained talented staff including several who were promoted to
corporate positions.
• Recognized on corporate Facebook page by customer receiving exceptional service.
• Traveled to different locations and provided management assistance, as needed.
Internship
Simple Weddings | City, ST 01/2013 – 06/ 2013
• Assisted Sales Manager with initial customer inquiries and setup first interview.
• Further developed hands-on experience in event planning, wedding sales, and day –
of logistical planning.
• Received mentorship and job-related training from full-time wedding planners.
• Handled on-site logistics and assisted with event set up and take down.
• Recommended products and packages to potential customers and fielded any
questions.
EDUCATION Bachelor of Science in Business Management
Florida Gulf Coast University, 2013
COMMUNITY Lifetime Member | Girl Scouts of West Central Florida 13 Years
• Volunteered as a troop Co-Leader (2009) and aided the scouts in badge programs,
cookie sales, ceremonies, and fostered a creative environment to learn.
• Designated as Master of Ceremonies for council Gold Awards (2009)
• Provided summer camp assistance in operations and activity planning (2010)
• Earned the Bronze, Silver and distinguished Gold Award after completing 13
dedicated years as a scout.