This document outlines the process for consultation and communication management within the HSE department. It describes the process for receiving and addressing inquiries from internal and external parties, developing action plans, implementing corrective actions, and communicating information externally if needed. The process owner is the QHSE Manager and it involves project directors, department heads, the HSE team, administration, legal, and corporate communication departments.

1. HSE DEPARTMENT
CONSULTATION AND
COMMUNICATION MANAGEMENT
HSE-01
Document Information
Issue No
Prepared By Reviewed by
QHSE Manager
Approved by
CEO
HSE Officer
Prepared By
HSE Officer HSE Manager
0.02 Dwarika Nov - 18

2. HSE Department
Page
Doc. No.:
Issue:
Date:
Page 2 of 10
HSE-01
Rev.2
Nov - 18Consultation and Communication
Management
Document Owner QHSE Manager
Document Title ConsultationandCommunicationManagement
Document Name HSE-01
Issue Date Nov - 18
Document History
Issue No
Revised Clause Description of Change Comments
Previous New
0 N/A N/A FirstIssue
0.01 N/A EMS Support
7.0
Include ISO14001 requirementsonexternal
communications

3. HSE Department
Page
Doc. No.:
Issue:
Date:
Page 3 of 10
HSE-01
Rev.2
Nov - 18Consultation and Communication
Management
Table of Contents
1. Glossary of Terms & Abbreviation...................................................................................... 4
2. Scope ...................................................................................................................................... 5
3. Process Owner....................................................................................................................... 5
4. Reference and Record Documentation............................................................................... 5
5. Notes....................................................................................................................................... 5
6. Process Map........................................................................................................................... 6
7. Process Description.............................................................................................................. 9

4. HSE Department
Page
Doc. No.:
Issue:
Date:
Page 4 of 10
HSE-01
Rev.2
Nov - 18Consultation and Communication
Management
1. Glossary of Terms & Abbreviation
Abbreviation Description
HSE Health,Safety,Environmental
CEO Chief ExecutiveOfficer

5. HSE Department
Page
Doc. No.:
Issue:
Date:
Page 5 of 10
HSE-01
Rev.2
Nov - 18Consultation and Communication
Management
2. Scope
This Procedure defines the steps involved in developing method and means of consultation and
communication,bothinternalandexternal,toimplementandmaintainthe HSEManagementsystem
withinArabtecConstruction operations.Thisincludes communicationtoexternal interestedparties.
3. Process Owner
QHSE Manager
4. Reference and Record Documentation
Doc.
No
Document Name Notes
1 HSE Action Plan
2 Minutes of HSE Meetings
3 Corporate Communication
5. Notes
Nil.

6. HSE Department
Page
Doc. No.:
Issue:
Date:
Page 6 of 10
HSE-01
Rev. 2
Nov - 18
Consultation and Communication Management
6. Process Map

7. HSE Department
Page
Doc. No.:
Issue:
Date:
Page 7 of 10
HSE-01
Rev. 2
Nov - 18
Consultation and Communication Management
Process Name: Consultation and Communication Management Ownership_ HSE
Process Code: HSE - 01 A Inquiries/Notices
QHSEManager
ProjectDirector/
Manager
Dept.Div.Heads
&ProjectQHSE
Team
Adminand
Legal
Department
Start
1. Receive inquiries
internal/ external
interested parties
related to HSE.
2. a Consult/ review with concerned
Departments/Projects & CEO for
making of HSE action plan.
3. Implement corrective action based on
prepared HSE action plan to record the result
4. Implemented
corrective plan
effective?
NO
YES
5. Ensure HSE related
issues are discussed in
HSE Meetings.
End
2. Is it a notice
From Legal
Authority?
2 b. Review with HSE Manager and concerned
department/project to prepare action plan.
Coordinate with relevant authorities and take
necessary action
YES
NO

8. HSE Department
Page
Doc. No.:
Issue:
Date:
Page 8 of 10
HSE-01
Rev. 2
Nov - 18
Consultation and Communication Management
Process Name: Consultation and Communication Management Ownership_ HSE
Process Code: HSE - 01 B Need for External Communication
QHSEManager
PD/PM
Dept.Div.
Heads&
ProjectHSE
Team
Corporate
Communication
Start
1. Receive HSE related Achievement/
Incident report or other information
that needs to be communicated to
external parties.
2. Consult/ review with concerned
Departments/Projects, Admin/ Legal
Department & CEO.
3. Implement corrective action based on
prepared HSE action plan to record the result
Approved by CEO
NO
YES
4. Communicate to External
Parties
End
2. A
Is
information required to be
communicated to External
Parties?
3. Draft information and
review with CEO and
concerned departments
YES
NO

9. HSE Department
Page
Doc. No.:
Issue:
Date:
Page 9 of 10
HSE-01
Rev. 2
Nov - 18
Consultation and Communication
Management
7. Process Description
Sr. ACTIVITY DESCRIPTION REFERENCE DOCUMENT RESPONSIBILITY
5. A Inquiries,Notices
1
Receive suggestion/inquiries frominternal/externalinterested
partiesrelatedtoHSE. Forwarditto HSE Manager forreview.
Memo/email/Verbal
Communication/Notice from
legal authorities
ProjectDirector/Manager,
Dept.Div.Heads& Project HSE
Team
2 A
If Notice isfrom Legal Authorities,reviewwithHSEManager and
concerneddepartment/projecttoprepare actionplan.
Coordinate withrelevantauthoritiesandtake necessaryaction
HSE ActionPlan
Admin& Legal Department
2 B
Consult/reviewwithconcerneddepartments/projects&CEOand
develop actionplan.
HSE ActionPlan QHSE Manager
3 ImplementActionPlanandrecordthe results HSE ActionPlan
ProjectDirector/Manager
Depts./Divs.Heads
ProjectHSE Team
4
Implemented actionplaneffective?
If no proceedto step2, if yesproceedto step5.
HSE ActionPlan QHSE Manager
5
Resultswill be capturedin monthly HSEManagersMeetings,
Monthly HSE Corporate Reportand Annual ManagementReview
Meetings.
Minutesof Meetings QHSE Manager

10. HSE Department
Page
Doc. No.:
Issue:
Date:
Page 10 of 10
HSE-01
Rev. 2
Nov - 18
Consultation and Communication
Management
5 B. Needfor External Communication
1 Receive HSErelatedAchievement/Incidentreportorother
informationthatneedstobe communicatedtoexternal parties.
Memo/ email/ Verbal
Communication/ Incident
Report
Project Director/ Manager,
Dept. Div. Heads & Project HSE
Team
2
If the informationisrequiredtobe communicatedtoExternal
Parties,coordinate withCorporate Communication
If not, communicate internally.
HSE Action Plan QHSE Manager
3 3. Draft informationand reviewwithCEOandconcerned
departments
Corporate Communication
Corporate Communications
Department
4
Communicate toExternal Parties Corporate Communication
Corporate Communications
Department