Task 1 Define Project and Develop Plan 1. Project Scope 2-.docx

Task 1 Define Project and Develop Plan
1. Project Scope 2------------------------------------------------------
---
1.1 Project title
2........................................................................................
1.2 Background information
2...................................................................
1.3 Purpose
2.............................................................................................
1.4 Target outcomes
2...............................................................................
1.5 Related projects
2................................................................................
1.6 Related guidelines and standards
2.....................................................
1.7 Project-related people
2......................................................................
1.8 Stakeholders Analysis
3.......................................................................
1.9 Project Scope Recodes
4....................................................................
1.9.1 In scope 4
...............................................................................................
..........
1.9.2 Out of Scope 4
........................................................................................... ....
..
1.9.3 Assumptions 4
...............................................................................................
...

2. Personal Responsibilities and Roles 5----------------------------
----
2.1 Communication Plan
5.........................................................................
2.2 Project Snapshot
6..............................................................................
2.3 Project plan
7.......................................................................................
2.3.1 Work breakdown structure 7
............................................................................
2.3.2 Project Schedule 7
...........................................................................................
2.3.3 Resources and Costs Plan 8
............................................................................
2.3.4 Gantt Chart 9
...............................................................................................
.....
3 Project Risk Management Plan 10 --------------------------------
-----
3.1 Justification of Top 5 Risks 10
.............................................................
3.2 Prioritized Risk Register 10
..................................................................
3.3 Risk assessment form 11
.....................................................................
4. Activity Schedule 12-----------------------------------------------
-----
5. Project Budget 14---------------------------------------------------
----
�1

1. Project Scope
1.1 Project title
Max Lionel Reality Project Plan
1.2 Background information
Max Lionel Reality, which was founded in 2019, offers property
solutions for buyers,
sellers and renters. The company has nearly 100 employees, and
about 80 percent of
them are licensed real estate agents. Besides, the company tries
to build a strong
relationship with its customers.
1.3 Purpose
The purpose of this project is to:
inform agents of legal and ethical obligations as well as any
standards or codes of
practice instructed by MLR;
promote high standards in Real Estate Institute of Vitoria Code
of Conduct;
inform clients, tenants of the commitments of MLR;
get support from employees and clients.
1.4 Target outcomes
This project wants to provide ethical and legal work practice to
communicate legal
obligations and REIV obligations. From the perspective of the

company strategy, the
outcome is to improve company reputation and customer
satisfaction.
1.5 Related projects
Employees trainings: ensure a better understanding of related
regulations and
obligations;
Risk management trainings: ensure better company’s fame.
1.6 Related guidelines and standards
Real Estate Institute of Victoria (REIV) Code of Conduct;
Privacy Act 1988;
Sex Discrimination Act 1984;
Copyright Act 1968.
Work, Health and Safety (WHS) Regulations
1.7 Project-related people
Project Owner Max Lionel
Project Sponcer Max Lionel
Project Manager Longlong Hua
�2
1.8 Stakeholders Analysis

Stakeholder Name Position Internal or External Project Role
Max Lionel Chief Executive Officer
(CEO)
Internal Oversee the entire
project to ensure the
outcome of this project
align with the
company’s objectives.
Make decisions for
project operations.
Philip Downes Finance Director Internal Provide adequate
financial resources to
support the completion
of the project;
Oversee the project to
ensure the effective
use of company funds.
Nena Curnow New Business Manager Internal Identify new
projects
to ensure the
sustainability of the
company.
Dina Konnov Human Resource
Manager
Internal Develop human
resource strategies to
improve employees’
moral and ethical

practice.
Jack Eddy Rental Department
Manager
Internal assist with large
maintenance items,
insurance claims
related to rental issues.
Longlong Hua Project Manager External Oversee the
development of the
project.
All project management
team
Team Members External and Internal Ensure the smooth
development of the
project in both
functional and non-
functional parts.
Potential Clients House Buyers
House Sellers
House Renters
External Clearly understand the
successful
development of the
company;
Be willing to choose
the company as the

preferred real estate
agency.
�3
1.9 Project Scope Recodes
1.9.1 In scope
Build customer goodwill and customer satisfaction;
Ensure high performance in business operation;
Ensure employees the understanding of legal and ethical
regulations;
Ensure house buyers, sellers and renters of MLR’s
commitments.
1.9.2 Out of Scope
Relavant trainings;
Data management tools, including systems and software;
1.9.3 Assumptions
Assume MLR is willing to provide extra fundings for the
implementation of the project;
Assume this plan is only suitable for MLR.
�4

2. Personal Responsibilities and Roles
2.1 Communication Plan
Project Role Name/s Responsibilities and Roles
Project Sponsor Max Lionel Provide representation on
behalf the company;
Make decisions for the
recommendations provided by
Ace Consultants.
Project Manager Longlong Hua Organize the project into some
sub-projects;
Manage each aspect of the
project;
Risk management;
Budget management;
Time management.
Consultants in Ace Consultants Mary Wang Identify MLR’s
requirements;
Clarify the requirements for
project manager.
Project team members Max Lionel
Longlong Hua

Mary Wang
Philip Downes
Nena Curnow
Dina Konnov
Jack Eddy
Potential Clients
Each person has its own
responsibility for the project.
What Who How When/How often
Initial contacts All stakeholders Teleconference First priority
Before the initial date
of the project.
Project initial plan All stakeholders Email Before the initial
date
of the project.
Project group meetings Project teams Teleconference Monthly
as needed.
Progress report All stakeholders Email As scheduled.
�5

2.2 Project Snapshot
Project Snapshot
Project Name Max Lionel Realty Business Plan
Project Objectives inform agents of legal and ethical obligations
as well as any standards or
codes of practice instructed by MLR;
promote high standards in Real Estate Institute of Vitoria Code
of Conduct;
Deliverables Employees have a clear understanding of legal
obligations and REIV
obligations ;
The project can support company’s business strategy;
The project can consider different aspects such as cultural
diversity and
information sensitive.
Timeframes The project duration is 3 months;
Project status reports are due at 25%, 50% and 75% of allocated
timeframe.
Key Stakeholders Max Lionel (CEO)
Philip Downes (Finance Director)
Nena Curnow (New Business Manager)

Dina Konnov (Human Resource Manager)
Jack Eddy (Rental Department Manager)
Jenny Chen (Project Manager)
Potential Clients
Resources Financial resources: budget: $15,000
Human resources: project manager, consultants, technicians,
risk managers,
financial directors.
Other resources: software, data processing systems, project
rooms, paper.
Potential issues and
risks
Project management risks: over budget, fail to meet schedule,
project scope
change, misunderstanding client’s requirements.
Organizational change: organizational structure change, project
team
change.
Technical risks: software requirements; security; software
maintenance.
External risks: political legislation; external environment
change.
Success criteria By phase: The project can be completed well

during each sub-project
delivery period.
By objective: The project can clarify the objectives of the
company to ensure
the benefits of stakeholders;
By function: The project can inform agents of legal and ethical
obligations as
well as any standards or codes of practice instructed by MLR;
�6
2.3 Project plan
2.3.1 Work breakdown structure
2.3.2 Project Schedule
Item Milestone Date Responsibility
Initiation 2 weeks CEO, finance director, new
business manager and project
managers develop the project
charter.
Planning 2 weeks CEO, finance director, new
business manager and human
resource manager identify project
scope, and discuss project plan
with team members.
Execution 6 weeks The MLR and external
consultants discuss the work

practice ethical.
Human resource department
trains staff about REVI
obligation, and guides staff
about the use of systems
related to these regulations.
�7
2.3.3 Resources and Costs Plan
Control 1 weeks Human resource department
control the smooth develop
about staff’s regulation learning;
Risk management department
control risks related to the
implementation of the project.
Closeout 1 weeks The MLA should review the whole
project.
Milestone Resource Cost
1. Initiation $ 3500
1.1 Meet with stakeholders Meeting room $ 500
1.2 Develop project charter Meeting room $ 2000
1.3 Deliverables Email $ 500

1.4 Project sponsor reviews the
project charter
Paper $ 500
1.5 Project charter signed Paper $ 0
2. Planning $ 4000
2.1 Scope statement Meeting room $ 1000
2.2 Determine project team Meeting room $ 1000
2.3 Project team kick off meeting Meeting room $ 500
2.4 Develop project plan Paper $ 1500
2.5 Project plan approved Paper $ 0
3. Execution $ 4500
3.1 Project kick off meeting Meeting room $ 500
3.2 Verify user requirements Meeting room $ 1000
3.3 Organize the REVI code of
conduct and ethical trainings
Relevant regulations $ 3000
4. Control $ 2500
4.1 Project management Email $ 1000
4.2 Risk management Email $ 1000

4.3 Feedback Email $ 500
5. Closeout $ 500
5.1 Lessons learnt Paper and Email $ 500
�8
2.3.4 Gantt Chart
�9
3 Project Risk Management Plan
3.1 Justification of Top 5 Risks
1. Misunderstanding client’s requirements
(High level risk ——— Probability: 95% Impact: 100% P*I
score: 95)
Misunderstanding the requirements is a quite common risk as
some clients may not
clearly know the product that they want.
2. Requirements change frequently
(High level risk ——— Probability: 95% Impact: 95% P*I
score= 90)
The changes of requirements may be caused by business scope
change and budget
constrain.

3. Inadequate real estate agents recruit procedure.
(High level risk — — — Probability: 85% Impact: 90% P*I
score= 77)
4. Poor organizational culture and low level of staff
engagement.
(High level risk — — — Probability: 80% Impact: 90% P*I
score= 72)
5. Failure to achieve profits since the slump of the price of real
estates.
(Medium level risk — — — Probability: 60% Impact: 100%
P*I score=60)
3.2 Prioritized Risk Register
Risk Scenario Possible Triggers Probability Impact Cumulative
Impact
Risk Response
Strategy
Misunderstanding the
requirements of the
client
Clients may not
clearly know the
product they want;

Lack of
communication
with clients.
95% 100% 95 Avoidance
The project team
should have
enough
communication
with clients.
Requirements
change frequently
Clients change the
demands;
regulations,
obligations and
policies change.
95% 95% 90 Mitigation
Change
management
Inadequate real
estate agents recruit
procedure
Unqualified
recruitment
procedure.
Irresponsible
human resource

staff.
The recruitment
team should be
responsible.
Poor organizational
culture and low level
of staff engagement
Business change 80% 90% 72 Avoidance
Ensure a good
working
environment.
�10
3.3 Risk assessment form
Risks that are identified are logged in this assessment form.
Here is a sample of the form.
Failure to achieve
profits since the
slump of the price of
real estates
Economy change 60% 100% 60 Active
acceptance
Take positive
measures to
deal with the

economic crisis
Inadequate WHS
system
Unfamiliar with the
complexities of the
new act,
regulations and
codes of practice
Audit existing
WHS system,
and update
policies to
meet the new
requirements.
Introduction of
health and
safety
representatives
and their
power to issue
provisional
improvement
notices.
Project Details
Project Name: Max Lionel Reality Project Plan
Project Manager: Longlong Hua

Risk description Persons who may
be affected
Risk assessment
LOW, MEDIUM,
HIGH
Control measures Further action
required to control
risk
Unfamiliar with the
importance of
reducing
discriminatory to
clients
Clients
Stakeholders
High Strengthen
employee ethical
and legal trainings
Regular trainings
and tests
Signature: Longlong Hua
Date: 20/04/2019
PLEASE FORWARD THIS ASSESSMENT FORM TO THE
PROJECT MANAGER

�11
4. Activity Schedule
Phases and
activities
Related
person
Resources Efforts
(hours)
Started Deadline Whether
completed
1. Initiation 01/01/2019 20/01/2019
1.1 Meet
with
stakeholders
CEO, finance
director, new
business
manager and
project
managers
Email,
meeting
room
3 01/01/2019 20/01/2019 Completed

1.2 Develop
project
charter
CEO, finance
director, new
business
manager and
project
managers
Paper,
meeting
room
12 04/01/2019 15/01/2019 Completed
1.3
Deliverables
CEO, finance
director, new
business
manager and
project
managers
Paper,
meeting
room
5 12/01/2019 15/01/2019 Completed
1.4 Project

sponsor
reviews the
project
charter
CEO Paper,
Email
2 16/01/2019 20/01/2019 Completed
1.5 Project
charter
signed
CEO Paper 1 20/01/2019 20/01/2019 Completed
2. Planning
2.1 Scope
statement
CEO, finance
director, new
business
manager
Meeting
room
3 21/01/2019 25/01/2019 Completed
2.2
Determine
project team

CEO, finance
director, new
business
manager and
human
resource
manager
Meeting
room
3 26/01/2019 28/01/2019 Completed
2.3 Project
team kick off
meeting
CEO, finance
director, new
business
manager and
human
resource
manager
Meeting
room
3 29/01/2019 30/01/2019 Completed
�12
2.4 Develop
project plan

CEO, finance
director, new
business
manager and
human
resource
manager
Paper,
meeting
room
10 21/01/2019 09/02/2019 Completed
2.5 Project
plan
approved
CEO, project
manager
Paper 1 10/02/2019 10/02/2019 Completed
3. Execution
3.1 Project
kick off
meeting
The MLR and
external
consultants
Meeting

room
3 12/02/2019 12/02/2019 Completed
3.2 Verify
user
requirements
The MLR and
external
consultants
Meeting
room
2 12/02/2019 18/02/2019 Completed
3.3 Organize
the REVI
code of
conduct and
ethical
trainings
Human
resource
department
Meeting
room
240 19/02/2019 29/02/2019 Completed
4. Control
4.1 Project

management
CEO, finance
director, new
business
manager and
human
resource
manager
Email,
meeting
room
200 12/02/2019 01/04/2019 25%
4.2 Risk
management
Risk
management
department
Email,
meeting
room
200 12/02/2019 01/04/2019 25%
4.3
Feedback
CEO, finance
director, new

business
manager and
human
resource
manager
Email,
meeting
room
200 12/02/2019 01/04/2019 25%
5. Closeout
5.1 Lessons
learnt
All
stakeholders
Email,
meeting
room
5 01/04/2019 01/04/2019
�13
5. Project Budget
Human resources Development Goods/Services Other
Salary

Commissions
Casual wages
Employee incentives
Benefits
Meetings
Trainings
Consulting fees
Legal fees
Other professional fees
Recruitment
Travel and entertainment
Contracted services
Paper
IT related equipment
Telecommunication fees
Meeting room booking
fees
Sub costs Sub costs Sub costs Sub costs

$ 5000 $ 6000 $1500 $2500
Total
$ 15000
�14
1. Project Scope1.1 Project title1.2 Background information1.3
Purpose1.4 Target outcomes1.5 Related projects1.6 Related
guidelines and standards1.7 Project-related people1.8
Stakeholders Analysis1.9 Project Scope Recodes1.9.1 In
scope1.9.2 Out of Scope1.9.3 Assumptions2. Personal
Responsibilities and Roles2.1 Communication Plan2.2 Project
Snapshot2.3 Project plan2.3.1 Work breakdown structure2.3.2
Project Schedule2.3.3 Resources and Costs Plan2.3.4 Gantt
Chart3 Project Risk Management Plan3.1 Justification of Top 5
Risks3.2 Prioritized Risk Register3.3 Risk assessment form4.
Activity Schedule5. Project Budget
TASK 3 Finalise and review project
1.Budget variation report 2 ------------------------------------------
-----
2. Roles and Responsibilities for Sign-offs 3 ----------------------
------
3. Handover report 4 --------------------------------------------------
-----
4. Post-project evaluation 6-------------------------------------------
---
1.Budget variation report
The budget of the project is a prediction of the resources, which

include labour, materials
and other resources that are required for the development of the
project.
This project just exceeds a little of the budget.
Project name: Max Lionel Reality Project Plan
Expenses:
Human resources Development Goods/Services Other
Salary
Commissions
Casual wages
Employee incentives
Benefits
Meetings
Trainings
Consulting fees
Legal fees
Other professional fees
Recruitment

Travel and entertainment
Contracted services
Paper
IT related equipment
Telecommunication fees
Meeting room booking
fees
Budgeted cost
$ 5000 $ 6000 $1500 $2500
Actual cost
$ 5600 $ 6800 $ 1500 $ 2600
Variation
12% 13.3% 0 4%
2. Roles and Responsibilities for Sign-offs
Project Role Name/s Responsibilities and
Roles
Signature
Project Sponsor Max Lionel Provide representation
on behalf the

company;
Make decisions for the
recommendations
provided by Ace
Consultants.
Max Lionel
Project Manager Longlong Hua Organize the project
into some sub-
projects;
Manage each aspect
of the project;
Risk management;
Budget management;
Time management.
Longlong Hua
Consultants in Ace
Consultants
Mary Wang Identify MLR’s
requirements;
Clarify the
requirements for
project manager.
Mary Wang

Longlong Hua
Mary Wang
Philip Downes
Nena Curnow
Dina Konnov
Jack Eddy
Potential Clients
Each person has its
own responsibility for
the project.
Max Lionel
Longlong Hua
Mary Wang
Philip Downes
Nena Curnow
Dina Konnov
Jack Eddy
Potential Clients

3. Handover report
Handover report
Initial project objectives: inform agents of legal and ethical
obligations as well as any
standards or codes of practice instructed by MLR;
promote high standards in Real Estate Institute of Vitoria
Code of Conduct;
Agreed changes to the objectives: N/A
Final agreed deliverables
Taks Budget cost Actual cost Schedule end
date
Actual end date
1. Initiation $ 3500 $ 3500
1.1 Meet with
stakeholders
$ 500 $450 20/01/2019 20/01/2019
1.2 Develop project
charter
$ 2000 $ 2050 15/01/2019 16/01/2019

1.3 Deliverables $ 500 $ 500 15/01/2019 16/01/2019
1.4 Project sponsor
reviews the project
charter
$ 500 $ 500 20/01/2019 20/01/2019
1.5 Project charter
signed
$ 0 0 20/01/2019 20/01/2019
2. Planning $ 4000 $ 4400
2.1 Scope
statement
$ 1000 $ 1000 25/01/2019 24/01/2019
2.2 Determine
project team
$ 1000 $ 1200 28/01/2019 29/01/2019
2.3 Project team
kick off meeting
$ 500 $ 500 30/01/2019 31/01/2019
2.4 Develop project
plan
$ 1500 $ 1700 09/02/2019 11/02/2019

2.5 Project plan
approved
0 0 10/02/2019 11/02/2019
3. Execution $ 4500 $ 4700
3.1 Project kick off
meeting
$ 500 $ 400 12/02/2019 13/02/2019
3.2 Verify user
requirements
$ 1000 $ 1100 18/02/2019 18/02/2019
3.3 Organize the
REVI code of
conduct and
ethical trainings
$ 3000 $ 3200 29/02/2019 20/02/2019
4. Control $ 2500 $ 2400
4.1 Project
management
$ 1000 $ 1000 01/04/2019 01/04/2019
4.2 Risk
management

$ 1000 $ 900 01/04/2019 01/04/2019
4.3 Feedback $ 500 $ 500 01/04/2019 01/04/2019
5. Closeout $ 500 $ 500
5.1 Lessons learnt $ 500 $ 500 01/04/2019 01/04/2019
Issue log
Item Strategy Date logged Date resolved
Misunderstanding of the WHS trainings provide more
trainings towards
WHS
15/02/2019 18/02/2019
Documents attached
NO. Title
1 Work breakdown structure
2 Gantt Chart
3 Stakeholder Analysis
Signature Longlong Hua, Max Lionel Reality
Handover report
4. Post-project evaluation
Post-project reviews

Name of project: Max Lionel Reality Project Plan
Location of the Meeting: Meeting Room 1, Max Lionel Reality
Building, Melbourne VIC 3000
Name of Attendance:
Max Lionel Reality
Longlong Hua
Mary Wang
Philip Downes
Nena Curnow
Dina Konnov
Jack Eddy
Potential Clients
Topic: A summary of the completion of the project Speaker
Time
Brief overview of the project:
This project is conducted to build customer
goodwill and satisfy its legal and ethical obligations.
The project manager is responsible for running the
project on a day-to-day basis within defined
authorities for cost and schedule as agreed with the
project sponsor.
The project manager

10 min
10 min
Team member summary:
Objectives of the project have been achieved. Team
members understand their own tasks well. Although
there has some problems during the
implementation of the project, team members have
adjusted their working strategies to meet the
requirements.
Team representative 8 min
What worked well?
The project has been done on time and everything
has been development well.
The project manager 6 min
What could be improved?
Business-IT alignment. IT department has its own
communication style, while business department
may be hard to understand.
The project manager 5 min
1.Budget variation report2. Roles and Responsibilities for Sign-
offs3. Handover report4. Post-project evaluation
Assessment Task 3
BSBSUS501 Develop workplace policy and procedures for
sustainability
Implement the sustainable policySubmission details
The assessment task is due on the date specified by your
assessor. Any variations to this arrangement must be approved
in writing by your assessor.

Submit this document with any required evidence attached. See
specifications below
for details.Performance objective
The candidate will demonstrate the ability to implement the
sustainable policy they have developed in partnership with the
organisation of their choice.Assessment description
In this assessment task, you are required to implement the
sustainability policy that you have developed in partnership
with the organisation. Following that, you are to undertake a
final and rigorous review and submit a written review
discussing the effectiveness of the policy, its implementation
and any possibilities for improvement.
You must:
· complete both Part A and Part B of this assessment task
· submit the task as instructed in the specification
· submit your notes if there is any
Your assessor will be looking for the knowledge of:
environmental or sustainability legislation, regulations and
codes of practice applicable to the organisation
internal and external sources of information and how they can
be used to plan and develop the organisation’s sustainability
policy
policy development processes and practices
organisational systems and procedures that relate to
sustainability
typical barriers to implementing policies and procedures in an
organisation and possible strategies to address them.
Part A: Policy implementation
Implementing a policy can be exciting but also unpredictable.
When implementing the policy make sure to:
· Develop and communicate the implementation procedures
· Inform and instruct all team members
· Access all required resources

· Manage all aspects of the project effectively
· Facilitate the implementation
· Adhere to all safe work practices
· Implement strategies for continuous improvement in resource
efficiency
To demonstrate your ability to implement your sustainability
policies, you are to hold a meeting with your stakeholders and
explain / delegate roles as required. This assessment may be
undertaken in your workplace, or in a simulated environment as
set up by your assessor. Your assessor will observe you
running this meeting.Specifications
This assessment may be undertaken in your workplace, or in a
simulated environment as set up by your assessor. Your
assessor will observe you running this meeting.
policies, you are required to:
· hold a meeting with your stakeholders
· explain / delegate roles as required.
Adjustment for distance-based learners
· No variation of the task is required.
· Documentation can be submitted electronically or posted in
the mail.
Part B: Policy implementation review
Once the sustainability policy has been implemented in the
organisation, you must investigate the success or otherwise of
the policy. The aim of the review is to:
· Document outcomes and provide feedback to key personnel
and stakeholders
· Investigate successes or otherwise of policy
· Monitor records to identify trends that may require remedial
action and use it to promote continuous improvement of
performance
· Modify the policy or procedures as required to ensure
improvements are made

· Review the policy you have developed including all policies
and procedures that have been documented
· Review the implementation strategy and any work plans
· Analyse the inefficiencies or opportunities for improvements
in sustainability identified in the workplace
· Evaluate the participation in sustainability work practices and
programs that have been implemented
· Continually observe and monitor policy and procedures to
measure the resources used, hazards and compliance.
Specifications
You must submit a written report which reviews the
implementation of the sustainability policy in your organisation.
In order to do this, you should:
· Collect relevant feedback and data related to the sustainability
policy before and after its implementation
· Develop methods for analysing data using relevant software
programs
action and use them to promote continuous improvement of
performance
· Collate all findings and investigate success or otherwise of
policy
and stakeholders
Your report must be well structured and address all the above
considerations. It should be detailed summary of your analysis
and reflections on the efficacy of the policy and its
implementation in the organisation.
the mail.A nt self-assessment checklist
This checklist is similar to the one being used by your assessor
during this assessment. This checklist should be reviewed by
you to evaluate your readiness for assessment, and to confirm

your understanding of the criteria by which this assessment task
will be judged.
Once you feel you have the required skills and knowledge to
demonstrate each of the following assessment criteria, you are
ready to be assessed. Please speak with your assessor if you
feel you are not ready to be assessed before the assessment has
commenced.
You may refer to this checklist at any stage PRIOR to the
commencement of your assessment. You may not refer to this
checklist whilst you are being assessed.
Student assessment criteria
I feel I can demonstrate this
Yes
No
Part A: Implementation
Communication – Are you able to:
· Communicate clearly with others
· Ask for help when needed
· Follow instructions
· Identify the task requirements including document purpose and
proposed audience
· Clarify task requirements with supervisor (assessor) as
required
Safety – Are you able to:
· Work safely at all times
· Ensure your actions do not put the safety of yourself or others
at risk
Task requirements – Are you able to:
· Inform and instruct relevant people on the implementation

process, such as
· project team
· staff
· management
· clients
· suppliers
· regulators
· Access the resources required for implementation such as:
· communication tools
· technology
· enabling structures
· physical resources
· quantitative data
· historical data
· Facilitate the implementation meeting including discussing
· communication strategies
· resource allocation
· timelines
· targets and milestones
· completion of key tasks
· evaluation
· policy review report
· Modify the program as required to ensure success (as from
feedback from meeting participants), such as:
· changes to policies and procedures
· changes to resources
· changes to timelines and milestones
· allocation of tasks
· allocation of responsibilities
· stakeholder management

· changes to objectives
Part B: Review
policy before and after its implementation, such as:
· Stakeholder feedback forms
· Quantitative data
· Qualitative information
· Sustainability indicators
· Economic indicators
programs, such as:
· Statistical analysis
· Word processing
· Flowcharts
· Graphs
· Review the overall policy and its documentation
· Evaluate the participation of stakeholders in sustainability
work practices and programs
· Provide proof of continual observation and monitoring

procedures to measure the resource used, hazards and
compliance
· Review policy implementation results against policy
implementation goals and aspirations
· Document outcomes of the workplace sustainability policy
· Investigate successes of workplace sustainability policy
· Investigate areas of workplace sustainability policy that were
not deemed successful
· Provide key personnel and stakeholders with feedback of the
workplace sustainability policy outcomes
· Proof read documents for
· grammar
· spelling
· vocabulary
· register
· accuracy
· format
· Complete task on time
Assessment Task 3 – Assessor instruction

These instructions must be followed when assessing the student
in this unit. The checklist on the following page is to be
completed for each student. Please refer to separate mapping
document for specific details relating to alignment of this task
to the unit requirements.
Each student has been given the following brief:
"You are now required to implement the sustainability policy
you have developed in partnership with the organisation.
Following that, you are to undertake a final and rigorous review
and submit a written review discussing the effectiveness of the
policy, its implementation and any possibilities for
improvement.
Part A: Policy implementation
Implementing a policy can be exciting but also unpredictable.
When implementing the policy make sure to:
· Manage all aspects of the project effectively
efficiency
policies, you are to hold a meeting with your stakeholders and
explain / delegate roles as required. This assessment may be
undertaken in your workplace, or in a simulated environment as
set up by your assessor. Your assessor will observe you
running this meeting.
Part B: Policy implementation review
Once the sustainability policy has been implemented in the
organisation, you must investigate the success or otherwise of

the policy. The aim of the review is to:
and stakeholders
· Investigate successes or otherwise of policy
action and use it to promote continuous improvement of
performance
· Modify the policy or procedures as required to ensure
improvements are made
· Review the policy you have developed including all policies
and procedures that have been documented
· Evaluate the participation in sustainability work practices and
programs that have been implemented
· Continually observe and monitor policy and procedures to
measure the resources used, hazards and compliance.
You must submit a written report which reviews the
implementation of the sustainability policy in your organisation.
In order to do this, you should:
programs
action and use them to promote continuous improvement of
performance
· Collate all findings and investigate success or otherwise of
policy
and stakeholders
Your report must be well structured and address all the above

considerations. It should be detailed summary of your analysis
and reflections on the efficacy of the policy and its
implementation in the organisation."
Specific assessor notes
1. This assessment should follow the student successfully
completing Assessment tasks 1 and 2. It must be assessed in the
same context as the previous assessment tasks.
2. If a simulated environment is used, the student is to run a
meeting with others to discuss the implementation process.
Meeting participants may include other students, yourself or
other assessors. However, it is imperative that each participant
in the meeting is briefed on their role, and presents themselves
professionally. This is important to maintain the reliability of
the assessment process.
3. The context of this assessment may be based on the student’s
business, or on your training organisation (using the RTO
Policy and Procedures, systems and information as relevant.
The assessment may be undertaken in the following format:
Classroom / Simulated environment.
These assessments must
· Simulation is a form of evidence gathering that involves the
candidate in completing or dealing with a task, activity or
problem in an off-the-job situation that replicates the workplace
context. Documented definitions (such as in the TAA Glossary)
state "Simulations vary from recreating realistic workplace
situations such as in the use of flight simulators, through the
creation of role plays based on workplace scenarios to the
reconstruction of a business situation on a spreadsheet. In
developing simulations, the emphasis is not so much on
reproducing the external circumstance but on creating situations
in which candidates are able to demonstrate:
· technical skills
· underpinning knowledge
· generic skills such as decision making and problem solving

· workplace practices such as effective communication"
· In conducting training and assessment in a simulated
workplace environment, trainers and assessors must make sure
that the simulated environment gives the learner the opportunity
to meet the following critical criteria:
· Quality – The work is of the standard required for entry into
the industry.
· Productivity – The work is performed within a timeframe
appropriate for entry to the industry.
· Safety – The work is performed in a manner that meets
industry safety standards.
· Each assessment has taken the following aspects into
consideration, to ensure any simulations provide for integrated
assessment of competence. This includes:
· performing the task (task skills)
· managing a number of tasks (task management skills)
· dealing with workplace irregularities such as unexpected
problems, breakdowns and changes in routine (contingency
management skills)
· fulfilling the responsibilities and expectations of the job and
workplace, including working with others (job/role environment
skills)
· transferring competencies to new contexts.
· Assessment activities must be realistic and reasonable in terms
of scale. Assessment conducted under simulated conditions
should reflect those typically found in the workplace. Where
appropriate to the UOC, simulated environment should allow
the learner to:
· deal with typical customers, including difficult customers and
diverse types of customers
· use facilities, equipment and materials that meet current
industry standards
· plan and prioritise multiple tasks to meet deadlines
· experience the typical workflow for the industry
· require adherence to service standards, workplace procedures,
health and safety requirements

· work with others as part of a team
· consider constraints and pressures met in the workplace, e.g.
budget, time, availability of resources
· If a simulated workplace is used, it must allow for distractions
such as background noises, ringing telephones, interruptions,
etc. As this is a business unit, a simulated environment may
also include an office environment with office equipment and
computers. Each student must dress appropriately and
professionally in line with workplace standards.
· For each assessment, you are not to interfere. In the event
that the assessment activities will impact on the safety of a
student or bystander, the assessment must be stopped
immediately
Assessment Task 3 – Assessor checklist
This checklist is to be used when assessing the students in this
task. This checklist is to be completed for each student. Please
refer to separate mapping document for specific details relating
to alignment of this task to the unit requirements.
Please complete below
Student Name:
Student ID No:
Did the student:
Satisfactorily complete
Part A:
Inform and instruct relevant people on the implementation
process
(please tick as appropriate)
· project team
· staff
· management
· clients
· suppliers
· regulators

· Other ____________
Access relevant resources for implementation
· communication tools
· technology
· enabling structures
· physical resources
· quantitative data
· historical data
· Other ________________
Facilitate and manage the following aspects of the
implementation process effectively
· communication strategies
· Yes
· No
· resource allocation
· Yes
· No
· timelines
· Yes
· No
· targets and milestones
· Yes
· No
· completion of key tasks
· Yes
· No
· evaluation
· Yes
· No
· policy review report
· Yes
· No
Modify the program as required to optimize success

· changes to policies and procedures
· changes to resources
· changes to timelines and milestones
· allocation of tasks
· allocation of responsibilities
· stakeholder management
· changes to objectives
· Other _______________
Throughout the process, did the student
· Yes
· No
· Yes
· No
· Yes
· No
· Manage all aspects of the implementation process effectively
· Yes
· No
· Yes
· No
· Yes
· No
efficiency
· Yes
· No
Part B:
Demonstrates an understanding of the purpose of the review
process
· Yes
· No

Collect relevant feedback and data related to the sustainability
· Stakeholder feedback forms
· Quantitative data
· Qualitative information
· Sustainability indicators
· Economic indicators
· Other __________
Develop methods for analysing data using relevant software
programs
· Statistical analysis
· Word processing
· Flowcharts
· graphs
· Other __________
Make modifications to policy or procedures to ensure
improvements
· changes in policy and/or procedures to reduce environmental
impact
· changes in policy and/or procedures that improve social
sustainability
· changes in policy and/or procedures that will improve
economic sustainability
· application of relevant best practice case studies
· Other _______________
Review the overall policy and its documentation
· Yes
· No
Review the implementation strategy and any work plans
· Yes
· No
Analyse the inefficiencies or opportunities for improvements in

sustainability identified in the workplace
· Yes
· No
Evaluate the participation of stakeholders in sustainability work
practices and programs
· Yes
· No
Provide proof of continual observation and monitoring
procedures to measure the resource used, hazards and
compliance
· Yes
· No
Review policy implementation results against policy
implementation goals and aspirations
· Yes
· No
Document outcomes of the workplace sustainability policy
· Yes
· No
Investigate successes of workplace sustainability policy
· Yes
· No
Investigate areas of workplace sustainability policy that were
not deemed successful
· Yes
· No
Provide key personnel and stakeholders with feedback of the
workplace sustainability policy outcomes
· Yes
· No
Policy review is written ensuring:
· Review proofread, edited and reviewed
· Yes
· No
· Review study uses correct spelling and grammar
· Yes

· No
· Review is checked for completeness and accuracy of
information against what was required
· Yes
· No
Policy review attached
· Yes
· No
Choice Business College Page 7 of 14
RTO 41297 | CRICOS 03444C
Dec 2017 version: 2.0
TASK 2 Monitoring and Control
1. A Record of Roles and Agreement 2 -----------------------------
-----
2. Lssue Logs 3 --------------------------------------------------------
----
3. Change request 4 ---------------------------------------------------
----
4. Monitoring 5 --------------------------------------------------------
-----
4.1 Status update report 5
.........................................................................
5. Final Project deliverables 6----------------------------------------
----
� /�1 6
1. A Record of Roles and Agreement
Title Name Role and responsibilities Signature if

required
Project sponsor Max Lionel Reality Senior management of the
project;
Accountable for the
success of the project;
Has the authority to
commit resources.
Max Lionel
Reality
Project Manager Longlong Hua Oversee the development
of the project.
Responsible for running
the project on a day-to-
day basis within defined
authorities for cost and
schedule as agreed with
the project sponsor.
Longlong
Hua
Consultants in Ace
Consultants
Mary Wang Identify MLR’s
requirements;
Clarify the requirements for
project manager.

Mary Wang
Longlong Hua
Mary Wang
Philip Downes
Nena Curnow
Dina Konnov
Jack Eddy
Potential Clients
Each person has its own
responsibility for the
project.
Max Lionel
Longlong
Hua
Mary Wang
Philip
Downes
Nena
Curnow

Dina
Konnov
Jack Eddy
Potential
Clients
� /�2 6
2. Lssue Logs
NO. Issue
description
Reported on Reported by Severity Priority Status
1 Project
cannot be
delivered on
time
20/03/2019 Longlong
Hua
High Urgent Work in
progress
2 The project
budget is not
enough
25/02/2019 Longlong
Hua

High Urgent Work in
progress
3 Misundersta
nding of the
WHS
trainings
15/02/2019 Max Lionel
Reality
High High Work in
progress
� /�3 6
3. Change request
Change Request
Issued by: Longlong Hua
Item affected by: Budget is out of control
Impact on scope: Adding the budget management process
Impact on budget: Costs have been reduced
Impact on schedule: Some delays happened.
Signature: Longlong Hua, Max Lionel Reality
� /�4 6

4. Monitoring
4.1 Status update report
This report will be emailed directly to a set distribution list.
Status reprot
Task Work
completed
date
Milestone date Budgeted cost Actual cost Commentary
prepared by
project
manager
1.1 Meet with
stakeholders
20/01/2019 20/01/2019 $ 500 $ 450 Well prepared
2.2 Determine
project team
29/01/2019 28/01/2019 $ 1000 $ 1200 Cannot meet
the deadline
and the actual
cost is higher
than the
budgeted cost
3.2 Verify user
requirements
20/02/2019 18/02/2019 $ 1000 $ 1100 Cannot meet

the deadline
and the actual
cost is higher
than the
budgeted cost
� /�5 6
5. Final Project deliverables
Project Deliverables
The purpose of this project is to:
inform agents of legal and ethical obligations as
well as any standards or codes of practice
instructed by MLR;
promote high standards in Real Estate Institute of
Vitoria Code of Conduct;
inform clients, tenants of the commitments of
MLR;
Employees have a clear understanding of legal
obligations and REIV obligations ;
The project can support company’s business
strategy;
The project can consider different aspects such
as cultural diversity and information sensitive.
� /�6 6

1. A Record of Roles and Agreement2. Lssue Logs3. Change
request4. Monitoring4.1 Status update report5. Final Project
deliverables
Assessment Task 1
sustainability
Develop a sustainable policySubmission details
The candidate will demonstrate the ability to develop policy for
sustainable development project.Specifications
You must:
policy
sustainability
organisation and possible strategies to address them.Assessment
description
Increasingly more businesses and organisations are
implementing sustainability policies to encourage sustainability
principles and practices within the workplace
You are to develop a sustainability policy for implementation in

an organisation of your choice.
Organisations may include:
· Your own workplace
· Local councils
· Businesses
· Not-for-profit organisations
· Government department or agency
· Local community groups
· Sporting clubs.
The purpose of the sustainability policy is to develop strategies
for:
· Minimising resource use
· Reducing toxic material and hazardous chemical use
· Employing life cycle management approaches
· Promoting sustainability principles
· Raising awareness among stakeholders
· Training staff in sustainability principles and techniques
Part A: Planning sustainability policy
Before you write the sustainability policy you need to access
information on sustainability practices and the processes and
techniques of writing policy. You also need to discuss possible
approaches to policy development and implementation with key
stakeholders.
1. Gather information from a range of sources to help you plan
and develop the policy. Sources may include:
· Industry guidelines
· Industry best practice
· Relevant personnel
· Organisational specifications
· Legislative requirements
2. You will need to research different methods and techniques
for writing policy. All types of organisations have policies to
guide the way work is done in the organisation. Consequently,
policy documents can be written and presented in many ways.
Some of the issues you will need to consider are:

· How you will structure the document most effectively?
· What writing style will you use?
· Will you include the organisation’s general principles and
philosophies?
· How will you organise general policies and specific
procedures?
· Who needs to authorise the policy document?
3. Identify and consult with stakeholders as a key component of
the policy development process. Stakeholders may include:
· Customers
· Staff
· Investors
· Local community
· Regulators
· Technical specialists
You should use a variety of methods to involve stakeholders in
the policy development. You should be prepared to effectively
manage different points of view and dissenting stakeholders.
You are expected to contribute to the resolution of disputes
among stakeholders.
4. Make recommendations for sustainability policy options to
address inefficiencies within the organisation or opportunities
for improvements in sustainability practices based on:
· Likely effectiveness
· Time-frames
· Cost
· Existing organisational policies such as equal employment
opportunity, OHS and equity and diversity policies
· Principles and practices of sustainability management relevant
to the industry
· Available tools and techniques of sustainability management
· Continuous improvement in resource efficiencySpecifications
You must submit a report which details your planning process.
You must discuss:
· The organisation you have selected or you are working with

· The research you have conducted and the sources you have
used
· The methods and techniques of policy writing you will use
· The needs and interests of each stakeholder group that you
have identified
· Sustainability policy options you recommend including a
discussion of their advantages and disadvantages for the
organisation and for the various stakeholder groups.
· Final recommendations for policy options based on likely
effectiveness, time-frames and cost
the mail.
Part B: Write sustainability policy
Now that you have understood sustainability and the
inefficiencies and opportunities for improved sustainable
practices in the organisation, you must develop a workplace
sustainability policy.
The written workplace sustainability policy that you submit
must:
1. Define the scope of the policy.
This may include:
· Breadth of the policy application – will it be implemented in
parts of organisation, the whole organisation or across multiple
organisations
· Policy approach – will you select an integrated approach
which includes environmental, social and economic aspects, or a
specific approach that focuses on aspects individually?
· Adherence to legislation – will you meet the relevant
legislation which supports the compliance of your organisation
in environmental performance and sustainability?
· Reference the organisation's policy to international and nation
environmental standards, guidelines and approaches – will you
follow guidelines and approaches such as the Global Reporting

Initiative ecological foot print and Greenhouse Challenge Plus.
2. Develop a workplace sustainability policy that reflects the
organisation's commitment to sustainability as an integral part
of business planning, and as a business opportunity which
includes benchmark indicators.
3. Develop an implementation strategy as part of the policy.
This may involve developing:
· Relevant systems and procedures to aid in the achievement of
workplace sustainability
· Quality assurance systems
· Relevant protocols
· System for continuous improvement in resource efficiency for
recording and interpreting data
Specifications
You must submit your work as a formal policy document.
You must work in consultation with the relevant people in your
organisation so that the document accurately reflects
organisational requirements.
It is important that your policy is precise, well-structured and
expressed in a way that keeps in mind your target
audience.Assessment Task 1 – Student self-assessment checklist
will be judged.
commenced.

Yes
No
proposed audience
required
at risk
· Use a variety of sources such as:
· Journal articles
· Academic textbooks
· Official publications
· Media articles
· Internet
· Demonstrate understanding of sustainability policies such as:

· Describe your organisation
· Identify relevant stakeholders such as
· Customers
· Staff
· Investors
· Local community
· Regulators
· Identify needs and interests of each stakeholder group
· Provide evidence you have consulted with stakeholder/s
regarding sustainability policy options
· Develop recommendations for sustainability policy options for
the organisation such as:
· changes in resource use
· changes in waste management
· changes in biodiversity policies
· improving social inclusion
· promoting volunteering
· improving access to services for the disadvantaged
· promoting gender rights and equality
· improving profitability
· increasing productivity
· encouraging equitable economic resource distribution

· encouraging stable employment
· promoting corporate responsibility
· promoting ethical business
· Discuss vantages of each sustainability option presented
· Make final recommendations for policy options based on:
· Time-frames
· Cost
opportunity, WHS and equity and diversity policies
to the industry
· Continuous improvement in resource efficiency
· Develop a policy report that defines scope of policy including:
· Breadth of application
· Policy approach
· Adherence to legislation
· Refers to organisation’s policy
· Develop sustainability policy that reflects the organisation’s
commitment to sustainability as an integral part of business
planning
· Develop sustainability policy that reflects business
opportunities for the organisation

· Develop an implementation strategy that includes
· relevant systems and procedures to aid in the achievement of
· quality assurance systems
· a system for continuous improvement in resource efficiency
for recording and interpreting data
· grammar
· spelling
· vocabulary
· register
· accuracy
· format
Policy development project
1. Set a date for this written assessment.
2. Advise students of the topic and how the assessment will be
marked.
3. Provide the blank project to the student
4. Provide student the opportunity to ask questions prior to
starting the assessment.
5. In the event that a question is not answered correctly, discuss
the response with the candidate to determine if the student did

not know the answer, or did not understand the question.
6. Remember – assessments are a participatory process, so you
can help re-word questions, but be careful NOT TO LEAD. We
are assessing the students, not you!
7. Once completed, mark the assessment accordingly. Refer to
the sample answers as direction on expected student responses
8. In order to achieve competency, all questions that are mapped
in the associated mapping document MUST be answered
correctly.
· technical skills
the industry.

management skills)
skills)
the learner to:
industry standards

immediatelyAssessment Task 1 – Assessor checklist
Student Name:
Student ID No:
Did the student:
Identify an appropriate organisational example
· Own workplace
· Local council
· Business
· Not-for-profit organisation
· Local community group
· Sporting club
· Other ______________
Use a variety of sources of information
· Journal articles
· Media articles
· Internet
· Other __________
Demonstrate understanding of sustainability policies

Describe the organisation
· Yes
· No
Research processes and techniques for policy writing
· Yes
· No
Develop methods and techniques of policy writing which
addresses
· Structure
· Writing style
· Organisational principles and philosophies
· General policy and specific procedures
· Authorisation
· Other ___________________
Identify relevant stakeholders
· Customers
· Staff
· Investors
· Local community
· Regulators
· Other________
Identify needs and interests of each stakeholder group
· Customers
· Staff
· Investors
· Local community

· Regulators
· Other________
Evidence that student has consulted with stakeholder/s
· Customers
· Staff
· Investors
· Local community
· Regulators
· Other _______________
Develop recommendations for sustainability policy options for
the organisation that includes
· Other _______________________
Discuss advantages of each sustainability policy option
presented
· Yes
· No
Discuss disadvantages of each sustainability policy option
presented

· Yes
· No
Evidence that student has received feedback from stakeholders
on sustainability policy options presented
· Yes
· No
Make final recommendations for policy options based on each
of the following:
· Yes
· No
· Time-frames
· Yes
· No
· Cost
· Yes
· No
· Yes
· No
to the industry
· Yes
· No
· Yes
· No
· Yes
· No
· Yes
· No
Planning Policy Report Attached
· Yes

· No
Demonstrate an understanding of policy writing and techniques
· Yes
· No
Define scope of policy including:
· Yes
· No
· Policy approach
· Yes
· No
· Yes
· No
· Yes
· No
Develop sustainability policy that reflects the organisation’s
planning
· Yes
· No
Develop sustainability policy that reflects business
· Yes
· No
Develop an implementation strategy that includes:
· Yes
· No
· Yes
· No

· Yes
· No
· Customers
· Staff
· Investors
· Local community
· Regulators
· Other _______________
Sustainability policy is written ensuring:
· Policy proofread, edited and reviewed
· Yes
· No
· Policy study uses correct spelling and grammar
· Yes
· No
· Policy is checked for completeness and accuracy of
· Yes
· No
Sustainability policy attached
· Yes
· No
Choice Business College Page 13 of
Assessment Task 2
sustainability
Develop a communication strategySubmission details

The candidate will demonstrate the ability to communicate the
strategy they have developed for sustainable development
project.Specifications
You are to submit a copy of the communication strategy you
have developed. It must include the promotional tools you have
developed for the strategy and a detailed explanation of each
tool. It must discuss all of the considerations mentioned in the
assessment description
policy
sustainability
description
Having now completed your workplace sustainability policy for
your organisation, you are to develop a communications
strategy. The purpose of this strategy is to help you
communicate the contents of the policy to a wide range of
stakeholders.
As part of a communications strategy, you are to develop
promotional tools to communicate the workplace sustainability
policy. Promotional tools may include:
· Presentations
· Flyers for noticeboards/suppliers
· Training sessions

· Videos
· Newsletters
When developing the communication strategy for your
sustainability policy you must consider:
· Individuals and groups both inside and outside of the
organisation who have some direct interest in the organisation
· Key personnel within the organisation who may have
particular technical expertise to support the introduction of the
policy
· The entire sustainability policy
· The range of activities to be undertaken
· Different promotional tools for different organisational areas
and different audiences
· Responsibilities for communicating the policy
· Desired and expected outcomes of the communication strategy
Assessment Task 2 – Student self-assessment checklist
will be judged.
commenced.
Yes
No

proposed audience
required
at risk
· Demonstrate an understanding of the role and purpose of a
communications strategy by
· Communicating to a broad range of stakeholders
· Communicating content of policy
· Use a variety of communications tools and activities
· Develop different communication tools for different aspects of
the policy
· Develop different communication tools for different audiences
· Develop appropriate promotional tools such as:
· Presentations
· Videos
· Newsletters

· Develop a communication strategy that:
· addresses Individuals and groups both inside and outside of
the organisation who have some direct interest in the
organisation
· addresses key personnel within the organisation who may have
policy
· addresses the entire sustainability policy
· addresses the range of activities to be undertaken
· addresses different promotional tools for different
organisational areas
· addresses different promotional tools for different audiences
· addresses responsibilities for communicating the policy
· addresses desired and expected outcomes of the
communication strategy
· grammar
· spelling
· vocabulary
· register
· accuracy
· format

Developing communication strategy
marked.
correctly.
TO ENSURE CONTINUITY, IT IS RECOMENDED THAT
THIS ASSESSMENT BE UNDERTAKEN IN THE SAME
CHOSEN FOR ASSESSMENT 1

· technical skills
the industry.
management skills)
skills)
the learner to:

industry standards
immediately
Assessment Task 2 – Assessor checklist
Student Name:
Student ID No:
Did the student:
Demonstrate an understanding of the role and purpose of a
communications strategy by:
· Communicating to a broad range of stakeholders
· Yes

· No
· Communicating content of policy
· Yes
· No
· Use a variety of communications tools and activities
· Yes
· No
· Develop different communication tools for different aspects of
the policy
· Yes
· No
· Develop different communication tools for different audiences
· Yes
· No
Develop appropriate promotional tools
· Presentations
· Videos
· Newsletters
Develop a communication strategy that:
· addresses Individuals and groups both inside and outside of
the organisation who have some direct interest in the
organisation
· Yes
· No
· addresses key personnel within the organisation who may have
policy
· Yes
· No
· addresses the entire sustainability policy
· Yes
· No
· addresses the range of activities to be undertaken

· Yes
· No
· addresses different promotional tools for different
organisational areas
· Yes
· No
· addresses different promotional tools for different audiences
· Yes
· No
· addresses responsibilities for communicating the policy
· Yes
· No
· addresses desired and expected outcomes of the
communication strategy
· Yes
· No
Communication strategy is written ensuring:
· Strategy is proofread, edited and reviewed
· Yes
· No
· Strategy study uses correct spelling and grammar
· Yes
· No
· Strategy is checked for completeness and accuracy of
· Yes
· No
Communication Strategy attached
· Yes
· No
Assessment Task 1

sustainability
Develop a sustainable policySubmission details
The candidate will demonstrate the ability to develop policy for
sustainable development project.Specifications
You must:
policy
sustainability
description
Increasingly more businesses and organisations are
implementing sustainability policies to encourage sustainability
principles and practices within the workplace
You are to develop a sustainability policy for implementation in
an organisation of your choice.
Organisations may include:
· Your own workplace
· Local councils
· Businesses

· Not-for-profit organisations
· Local community groups
· Sporting clubs.
The purpose of the sustainability policy is to develop strategies
for:
Part A: Planning sustainability policy
Before you write the sustainability policy you need to access
information on sustainability practices and the processes and
techniques of writing policy. You also need to discuss possible
approaches to policy development and implementation with key
stakeholders.
1. Gather information from a range of sources to help you plan
and develop the policy. Sources may include:
· Industry guidelines
· Relevant personnel
· Organisational specifications
· Legislative requirements
2. You will need to research different methods and techniques
for writing policy. All types of organisations have policies to
guide the way work is done in the organisation. Consequently,
policy documents can be written and presented in many ways.
Some of the issues you will need to consider are:
· How you will structure the document most effectively?
· What writing style will you use?
· Will you include the organisation’s general principles and
philosophies?
· How will you organise general policies and specific

procedures?
· Who needs to authorise the policy document?
3. Identify and consult with stakeholders as a key component of
the policy development process. Stakeholders may include:
· Customers
· Staff
· Investors
· Local community
· Regulators
You should use a variety of methods to involve stakeholders in
the policy development. You should be prepared to effectively
manage different points of view and dissenting stakeholders.
You are expected to contribute to the resolution of disputes
among stakeholders.
4. Make recommendations for sustainability policy options to
address inefficiencies within the organisation or opportunities
for improvements in sustainability practices based on:
· Time-frames
· Cost
to the industry
· Continuous improvement in resource efficiencySpecifications
You must submit a report which details your planning process.
You must discuss:
· The organisation you have selected or you are working with
· The research you have conducted and the sources you have
used
· The methods and techniques of policy writing you will use
· The needs and interests of each stakeholder group that you
have identified

· Sustainability policy options you recommend including a
discussion of their advantages and disadvantages for the
organisation and for the various stakeholder groups.
· Final recommendations for policy options based on likely
effectiveness, time-frames and cost
the mail.
Part B: Write sustainability policy
Now that you have understood sustainability and the
inefficiencies and opportunities for improved sustainable
practices in the organisation, you must develop a workplace
sustainability policy.
The written workplace sustainability policy that you submit
must:
1. Define the scope of the policy.
This may include:
· Breadth of the policy application – will it be implemented in
parts of organisation, the whole organisation or across multiple
organisations
· Policy approach – will you select an integrated approach
which includes environmental, social and economic aspects, or a
specific approach that focuses on aspects individually?
· Adherence to legislation – will you meet the relevant
legislation which supports the compliance of your organisation
in environmental performance and sustainability?
· Reference the organisation's policy to international and nation
environmental standards, guidelines and approaches – will you
follow guidelines and approaches such as the Global Reporting
Initiative ecological foot print and Greenhouse Challenge Plus.
2. Develop a workplace sustainability policy that reflects the
organisation's commitment to sustainability as an integral part
of business planning, and as a business opportunity which

includes benchmark indicators.
3. Develop an implementation strategy as part of the policy.
This may involve developing:
· Relevant systems and procedures to aid in the achievement of
· Quality assurance systems
· Relevant protocols
· System for continuous improvement in resource efficiency for
recording and interpreting data
Specifications
You must submit your work as a formal policy document.
You must work in consultation with the relevant people in your
organisation so that the document accurately reflects
organisational requirements.
It is important that your policy is precise, well-structured and
expressed in a way that keeps in mind your target
audience.Assessment Task 1 – Student self-assessment checklist
will be judged.
commenced.
Yes
No

proposed audience
required
at risk
· Use a variety of sources such as:
· Journal articles
· Media articles
· Internet
· Demonstrate understanding of sustainability policies such as:

· Describe your organisation
· Identify relevant stakeholders such as
· Customers
· Staff
· Investors
· Local community
· Regulators
· Identify needs and interests of each stakeholder group
· Provide evidence you have consulted with stakeholder/s
· Develop recommendations for sustainability policy options for
the organisation such as:

· Discuss vantages of each sustainability option presented
· Make final recommendations for policy options based on:
· Time-frames
· Cost
opportunity, WHS and equity and diversity policies
to the industry
· Develop a policy report that defines scope of policy including:
· Policy approach
· Develop sustainability policy that reflects the organisation’s
planning
· Develop sustainability policy that reflects business
· Develop an implementation strategy that includes

· grammar
· spelling
· vocabulary
· register
· accuracy
· format
Policy development project
marked.

correctly.
· technical skills
the industry.

management skills)
skills)
the learner to:
industry standards
immediatelyAssessment Task 1 – Assessor checklist

Student Name:
Student ID No:
Did the student:
Identify an appropriate organisational example
· Own workplace
· Local council
· Business
· Not-for-profit organisation
· Local community group
· Sporting club
· Other ______________
Use a variety of sources of information
· Journal articles
· Media articles
· Internet
· Other __________
Demonstrate understanding of sustainability policies

Describe the organisation
· Yes
· No
Research processes and techniques for policy writing
· Yes
· No
Develop methods and techniques of policy writing which
addresses
· Structure
· Writing style
· Organisational principles and philosophies
· General policy and specific procedures
· Authorisation
· Other ___________________
Identify relevant stakeholders
· Customers
· Staff
· Investors
· Local community
· Regulators
· Other________
Identify needs and interests of each stakeholder group
· Customers
· Staff
· Investors
· Local community
· Regulators
· Other________

· Customers
· Staff
· Investors
· Local community
· Regulators
· Other _______________
Develop recommendations for sustainability policy options for
the organisation that includes
· Other _______________________
Discuss advantages of each sustainability policy option
presented
· Yes
· No
Discuss disadvantages of each sustainability policy option
presented
· Yes
· No
Evidence that student has received feedback from stakeholders
on sustainability policy options presented
· Yes

· No
Make final recommendations for policy options based on each
of the following:
· Yes
· No
· Time-frames
· Yes
· No
· Cost
· Yes
· No
· Yes
· No
to the industry
· Yes
· No
· Yes
· No
· Yes
· No
· Yes
· No
Planning Policy Report Attached
· Yes
· No
Demonstrate an understanding of policy writing and techniques
· Yes
· No
Define scope of policy including:

· Yes
· No
· Policy approach
· Yes
· No
· Yes
· No
· Yes
· No
Develop sustainability policy that reflects the organisation’s
planning
· Yes
· No
Develop sustainability policy that reflects business
· Yes
· No
Develop an implementation strategy that includes:
· Yes
· No
· Yes
· No
· Yes
· No

· Customers
· Staff
· Investors
· Local community
· Regulators
· Other _______________
Sustainability policy is written ensuring:
· Policy proofread, edited and reviewed
· Yes
· No
· Policy study uses correct spelling and grammar
· Yes
· No
· Policy is checked for completeness and accuracy of
· Yes
· No
Sustainability policy attached
· Yes
· No

Task 1 Define Project and Develop Plan 1. Project Scope 2-.docx

Recommended

Recommended

More Related Content

Similar to Task 1 Define Project and Develop Plan 1. Project Scope 2-.docx

Similar to Task 1 Define Project and Develop Plan 1. Project Scope 2-.docx (20)

More from josies1

More from josies1 (20)

Recently uploaded

Recently uploaded (20)

Task 1 Define Project and Develop Plan 1. Project Scope 2-.docx