1. SANDRAMA MADRAY
16 Savona Drive, Etobicoke, ON, M8W 4Vl
Phone # (647-205-7636) donnamadray@yahoo.ca
Career Objective:
• To utilize my good work ethic, effective communication style, work
experience and enthusiasm to assist in contributing to the achievement of
organizational goals.
Qualifications:
• Committed to professionalism, highly organized, able to work under strict
deadline schedules with attention to detail, have excellent written and
verbal communication skills. As will as a wide range of computer skills.
Education and Relevant Training
• Secondary School Diploma
-Tutorial High School 1976-1981, Georgetown, Guyana
• MS Office
-George Brown College, 2006, St James Campus, Toronto, ON
Professional and Relevant work experience
Gibsons Uniforms 2012-Present
• Entering all new orders and information into system
• Creating and issue Special invoice
• Make call to past due customer
• Reconciliation of Customer accounts
• Post all cash, cheques and prepare deposit
• Enter all EFT and Credit card payments
• Prepare weeks sales report for VP and service managers
• Balance month end and prepare monthly report for President/VP and service
managers
Cintas Canada 1999-2012
Accounts Receivable Team Leader
Managing Account receivable department
• Approving all new contract and renewals
• Assistant to office manager

2. SANDRAMA MADRAY
Account Receivables
• Manage company accounts with over $1 million dollar aging monthly
• Ability to problem solve in situations of incorrect billing or wrong payment
• Process EFT and Credit card payments
• Post and deposit incoming cheques daily
• Transfer payments through Inter-company deposits
Customer Service Experience
• Receive all internal and external customer care calls
• Ensure to respond and follow up with all customer calls with 24 hours
• Follow up with customers to ensure accurate and up to date billing detail
Supervision and Administration Skills
• Proficient in the use of Microsoft Word, Excel and AS400 system.
• Ability to run switchboard and perform general office duties.
• Proven multi-tasking capabilities, with strong abilities to plan, prioritize and
manage projects under aggressive timelines in high volume environment.
• Progressive office experience with emphasis in accounts receivable, data entry
and customer care.
• Data entry capability 50 words per minute
Other Relevant Experience
Machine Operator-Kristofoam Industries 1992-1999
References available upon request