1. SELENA RICKS
(913) 706-9920 • selena.leigh.ricks@gmail.com
HUMAN RESOURCES DEVELOPMENT/PROJECT MANAGEMENT PROFESSIONAL
Hands-on leader and consummate communicator with exceptional interpersonal skills, consistently recognized through well-earned promotions and
acknowledgements from senior leadership. Sophisticated understanding of innovative training and development methodologies and how to implement them
to develop a driven, confident and exceedingly productive work force. Decisive leader with a stellar record of success in Critical Process Restructuring,
Career Path Planning and Development, Performance Assessment and Enhancement as well as Project Direction and Management.
A R E A S O F S T R E N G T H
ü Strategic Planning/Implementation ü Organizational Development ü Staff Leadership & Training
ü Employee Retention/Motivation ü Large Scope Remodeling ü HR Policies & Procedures
ü Personnel/Project Management ü Process Improvement/Revamping ü Talent Management/Development
K E Y S K I L L S A S S E S S M E N T
LEADERSHIP, COACHING & DEVELOPMENT - Monitors, evaluates, revises, key processes that directly impact employee career development
as well as turnover rates. Exemplary recorded of staff satisfaction and retention.
QUALITY ASSURANCE – Delivers necessary training and motivation to guarantee the delivery of high quality standards.
P R O F E S S I O N A L E X P E R I E N C E
Cargill 2/2015-Present
Customer Account Coordinator
Work cross functionally with production, supply planning, logistics, sales, and customers to provide an excellent customer experience.
Accomplishments:
• Successfully pioneered new programs to streamline the process from customer order to invoicing.
• Designed processes to improve order projections for customers, reducing workload for production, logistics and sales teams.
Title Boxing Club 8/2015– 2/2015
Consultant
Leverage key skills in marketing, inventory planning and merchandising to develop and implement innovative business development
initiatives and drive sustained organizational growth. Utilize strategic promotions and marketing to deliver successful Brand management.
Accomplishments:
• Significantly increased retail sales by 42% by redesigning the merchandise strategy and increasing Brand interest.
• Implement merchandising and inventory adjustments in box and hand wraps to stimulate growth and increase overall sales metrics.
Target 3/2004-8/2015
Promoted to: Executive Team Leader, 2010-Present
Lead strategist in charge of overseeing training and development for all staff within the location. Oversee, lead and direct all staffing
functions which includes: sourcing, interviewing and recruiting amazing talent as well as building a strong workforce by putting the right
people in the right places.
Accomplishments:
• Enhance operational efficiency by recalibrating weekly scheduling and payroll to meet immediate needs.
• Motivate team and drive productivity levels by facilitating the development and promotion of team members into leadership roles
and current leaders into senior leadership roles.
Promoted to: Operations Executive Team Leader, Kansas City, MO, 2013-Present
Orchestrate and lead several large-scale projects while skillfully collaborating with store team and outside contractors.
Accomplishments:
• Achieve recognition from senior leaders for exceptional performance in leading successful 4th
quarter and driving sales up by 4%
which resulted in the second highest gross margin earnings out of 76 stores.
Promoted to: Human Resources Executive Team Leader, Overland Park, MO, 2012-2013
Led focus and delivered exceptional service in key employee relations functions including performance and turnover management, training
and development, peer leadership and problem resolutions. Decreased turnover rate by promptly investigating internal matters related to team
member concerns and establishing an open door policy and safe space for voicing concerns.
Accomplishments:
• Delivered vital contributions to the development of successful training programs in 10 additional stores as District Training Captain.
Prior positions include Remodel Executive Team Leader, Mission, MO (2011-2012) and Hardlines Executive Team Leader, Mission, MO
(2010-2011)
E D U C A T I O N & T R A I N I N G
BFA, Savannah College of Art and Design, Savannah, GA, 2002