1. David J. Foglio
352-442-3243 — dafojr@yahoo.com
Team Leadership — Operations — Continuous Improvement
Professional Summary
Accomplished professional with significant, demonstrable expertise in team leadership, operations management,
training, and sales. Dynamic, strategic, and highly adaptable to the evolving demands of customer-oriented workplaces.
Proven track record improving outcomes by analyzing data, recommending process enhancements, and implementing
creative solutions. Thrives in fast-paced, high-performance roles where innovating problem solving, thought leadership,
and a deep commitment to customer service drive success.
Selected Career Highlights
Achieved top-5 ranking in food service sales percentage within the extremely competitive 7-11 brand.
Successfully coached, trained, and mentored a new manager to lead 130 recently acquired locations.
Facilitated immediate, significant improvements that transformed a previously underperforming location into a
profitable operation.
Received recognition for leading the Most Improved Store of 2011.
Earned monthly performance incentives for exceeding quotas at a business generating $3M+ in monthly sales.
Delivered ExxonMobil’s second-highest sales results in the 73-store South Florida region.
Achieved multiple consecutive rankings as a top-10% store manager.
Set a company record by becoming the first manager to facilitate $100K in sales at a single location.
Professional Experience
Warehouse Manager; Over The Top Rental Linens 2016 – Present
Coordinate receiving, shipping, and delivery of tablecloth inventory in a 15,000 sq. ft. facility.
• Supervise twelve team members to exceed expectations and promote excellence.
• Leverage strategic best practices and creative innovation to codify procedures, enhance processes, and build a
robust infrastructure, including a new bin location system.
• Facilitate a “safety-first” culture where processes are optimized to ensure team members’ security and wellbeing.
• Prioritize workflows and streamline operations to drive efficiency within a fast-paced environment.
• Maintain a well-organized workplace, where team members have convenient access to their tools for success.
• Train new staff to achieve working proficiency in UPS WorldShip, FedEx Ship Manager, Outlook, and other solutions.
Assistant Manager; Raw Juice 2015 – 2016
Provided hands-on leadership and strategic direction to a team of twelve charged with executing operational efficiency.
• Coached, trained, and mentored direct reports to provide the highest levels of quality and service.
• Controlled costs and maximized productivity via comprehensive purchasing and procurement strategy.
• Leveraged custom spreadsheet solutions to optimize the execution of daily functions.
• Prepared products and provide the highest quality of direct customer service.
• Developed, implemented, and managed new delivery processes grounded in established practices and standards.

2. 2
Manager; 7-11 2007 – 2015
Delivered exceptional results and measurably improved outcomes within a fast-paced retail environment.
• Analyzed data to position the store for success and align decision-making with real-time business conditions.
• Cultivated a positive, collaborative work environment for a team of twelve.
• Wrote strategic improvement plans that integrated both industry standards and emerging, evidence-based trends.
• Maximized resources and personnel to exceed sales goals, while adhering to approved budgets.
• Positively influenced bottom-line results by reducing inventory shrink, controlling payroll expenses, managing labor
costs, improving productivity, and increasing gross profits.
Inside Sales; Gulf Eagle Supply 2006
Made key contributions to the ongoing success of a residential and commercial roofing business.
• Provided world-class customer service to an existing client portfolio, while also generating exponential growth via
strategic sales activities.
• Managed invoicing, purchase orders, and other direct client management activities for 100+ existing accounts.
• Drove growth and generated revenue by cultivating a loyal customer base, maximizing cross-sell / upsell activities,
and actively soliciting lucrative referral business.
Executive Team Leader; Target 2004 – 2005
Managed merchandising and operations within a five-area, 35-team member, 40,000 square foot retail space.
• Curated a profitable assortment of toys, lawn / garden, and electronics merchandise.
• Allocated resources, schedules, and staff for maximum quality and efficiency.
• Coordinated with geographically dispersed warehouse teams to replenish inventory within aggressive deadlines.
• Interviewed, hired, and trained staff members to achieve their full potential within a fast-paced work environment.
• Executed full-cycle supervisory functions, including performance management, senior leadership engagement,
progressive discipline, and terminations.
• Resolved personnel and scheduling issues quickly, effectively, and within all applicable rules and regulations.
Station, Training, and Safety Manager; ExxonMobil 1996 – 2004
Facilitated the seamless continuity of operations at a 3,000 square foot, 15-team member retail location including a gas
station, convenience store, bakery, deli, and car wash.
• Earned five rapid promotions to positions of increasing skill, responsibility, and leadership.
• Leveraged strategic process enhancements to increase profits in historically problematic locations.
• Uncovered opportunities for staffing improvements, recommended comprehensive solutions, and implemented
changes that resulted in the creation of a more engaged, motivated workforce.
• Earned an appointment to the company’s Manager Action Committee, charged with resolving persistent challenges.
• Empowered team members to assume leadership positions via results-oriented coaching and training strategies.
Education
Associate of Arts; Broward College
Community Engagement
Boys and Girls Club of Hernando County — Boys and Girls Club of Broward County