1. L Y N D A K. W I L S O N
51243 Maplewood Dr.  Elkhart, IN 46514  (574) 361-0182  lkwilson1964@yahoo.com
ADM I NI S T RAT I V E M ANAGEM ENT
 Highly organized and established Administrative Manager focused on developing strategic solutions for a variety of
departments while achieving extraordinary levels of customer satisfaction through substantial training and process
development.
 Spearhead organizational and leadership development efforts that are aligned with business objectives and
organizational culture. Capable of executing multiple concurrent projects including management responsibilities at
multiple locations while functioning in a deadline-driven and goal oriented environment.
 Effectively manage vendor, customer and inter departmental relationships to ensure problem solving, effective
contract negotiations and a winning resolution for each party.
CORE COMPETENCIES
Supplier Management
Negotiation Strategy
Relationship Builder
Project Management
Strategic Planning
Positive, Professional
Microsoft Proficient
Training & Development
Employee Relations
Or
PROFESSIONAL EXPERIENCE
MANAGER AND LEADER:
 Provide strategic leadership to a staff of 40, simultaneously in both plant and administrative areas. Achieved 97%
of divisional sales goals ($10M) and net profit margin (10%).
 Transitioned largest divisional account ($1M of $10M sales) via acquisition without negative impact on quality or
delivery, earning a monetary bonus upon completion.
 Manage concurrent assignments/projects with accuracy while sustaining time line and financial objectives.
 Responsible for one-on-one customer support, specifically with Top 10 customer accounts ($5M annual sales).
 Sustained 80% customer retention rate through consistent service and delivery, especially during poor economic
periods.
 Poised and competent with demonstrated ability to resolve conflicts with internal and external clients.
 Design and oversee consignment programs to meet company goals and customer requirements.
 Negotiate long term contracts, blanket purchase orders – analyzing price, inventory turns, holding and carrying
costs.
 Member of corporate research team to analyze software and implement installation at division level while
maintaining sales, production and profit requirements.
 Design, compose and implement Standard Operating Procedures for multiple departments.
 Evaluate current procedures and spearhead continuous improvement strategies, reducing inefficiencies by 25%
while maintaining checks and balances for accuracy.
 Utilize accurate skill assessment and assist others in reaching improved levels of proficiency and knowledge via
consistent training sessions.
 Coordinate production schedule with appropriate staff and materials to maintain 98% on time delivery rating while
reducing quality returns to less than 1% of annual sales ($10M).
 Maintained highest efficiency (68% measured in production dollars generated) in 6 divisions over 10 years.
 Reduction of inventory loss to less than ½% on $2.5M inventory annually by implementing control procedures and
employee training.
 Procure, manage, and control finished goods, work in process and raw material inventory within $10 million dollar
division, while meeting production scheduling requirements and reducing down time to less than 2% due to lack of
inventory availability.
 Completed financial closing each period within 3 business days of end of cycle (month, year) for two facilities.
Direct responsibility to create divisional budgets and meet or exceed goals.
 Solid use and understanding of financial principles with extensive years of practical use, cost analysis and quoting.
 Human Resource Management and liaison between corporate office, division and/or third party.
 Working knowledge of Workman’s Compensation, OSHA, employee benefits, and investment options (401K).

2. LYNDA K. W ILSON Phone:(574) 361-0182  Page 2
SALES:
 Recaptured second largestaccount($800K of $10M) through consistentcommunication with purchasing and production
staff, offering services whenever possible.
 Maximize customer retention and loyalty by gaining in depth knowledge regarding productline. Offered specific solutions
to increase added value making our product more difficult to replace.
 Experienced in one-to-one sales (buyer), corporate sales or group sales and presentations. Excellent relationship
building skills with customer at buyer, management, and corporate levels.
 Constructand implementannual sales budget, reviewing customer purchasing history and conducting market research.
Initiate structure between divisions and corporate office on implementation and execution of sales strategies.
PROFESSIONAL EXPERIENCE:
Holy Cross House (CFS Temp) – South Bend, Indiana
Administrative Staff 03/15 - present
Bremen Castings, Inc. - Bremen, Indiana
Administrative Manager: Customer Service/Sales, 09/13 – 07/14
Customer Engineer/Quality, 09/12 – 09/13
Andre Corporation – Elkhart, Indiana
Administrative Manager: Production and Inventory, 09/11 – 05/12
RBC Precision Products – Bremen, IN
Administrative Manager: Production and Inventory, 10/06 – 09/11
Ashley F. Ward, Inc. – Elkhart, IN
Manager: Business/Sales, 05/00 – 10/06
Manager: Plant and Administrative, 08/97
Administrative Manager, 08/90 – 08/97
P.J.’s Catering, South Bend, IN
Owner/Manager: 07/89 – 04/94
EDUCATION:
Currently Enrolled: Career Academy - Project Management Certification Program (begins June, 2015)
Completed: Equine Management Certificate - Purdue University, Calumet, Indiana
GPA: 4.0
Graduated: Associate Degree: Business Administration - Ivy Tech State College, South Bend, Indiana
GPA: 3.60
Additional Training/Seminars:
o Licensed Health and Life Insurance Producer – Indiana and Michigan
o Strategic 8 Business Planning combined with Consultative Selling Planning.
o Inventory Management and Control Seminars
o Extended Learning Classes at IUSB (Excel, Production Management)
VOLUNTEER POSITIONS:
Previous Director for local USBC (United States Bowling Congress) Board – Volunteer Position
Previous Director on the AFS (American Foundry Society) Board – Volunteer Position
River Valley Community Church Volunteer
American Cancer Society – Cancer Action Network Volunteer