1. MEG MULLER
214-912-1194 Plano TX. meg.muller1@yahoo.com www.LinkedIn.com/in/MegMuller
General Manager
Dynamic, energetic, strategic entrepreneur experienced in consistently achieving financial and
operational results in diversified industries at single or multi-locations. Creative problem solver who
streamlines processes, improves work environment and provides superior customer service to build
long term business relationships.
Inventory Management Supply Chain Management Distribution Operations
Contract Negotiations Budget and Expense control Financial Management
Process Improvement Business Entrepreneur Customer Service
Strategic Planning Problem Solving Communication
General Management Improve Profitability Leadership
PROFESSIONAL EXPERIENCE
THE CONTAINER STORE (While seeking a relevant professional opportunity) 7/2011 – Present
• Actions Team- 1st line for solving system and operational issues at store locations
o Recommend operation process and system improvements
• Customer Solutions Coordinator – Consultative sales, create creative organization solutions and
resolve fulfillment issues.
FABRIQUE! (While seeking a relevant professional opportunity) Consultative sales 9/2011 - Present
THE NUTRO COMPANY (While seeking a relevant professional opportunity) Consultative sales
1/2011 – 9/2011
ADVENTURE SCUBA LLC, Plano, Texas 2005 - 2010
Scuba retail dive center and online store
Owner
Utilized previous Leadership experience on all aspects of the business; strategic direction, sales
growth, financial results, hiring/firing staff, and compliance with industry and government standards.
• Developed strategic business plan and budget for new stand-alone organization.
2. • Increased gross profit percentage 4 points. Analyzed trends, monitoring P&L and developed
appropriate plans such as changing suppliers, products, and discount and pricing strategy
• Increased inventory turns from 2 to 3 by consolidating suppliers, streamlining product offering and
quickly addressing slow/no moving product.
• Reduced expenses 20% by negotiating contracts and analyzing ROI on all expenses.
• Created online store utilizing outside firm.
BLUE DOLPHIN SCUBA, Frisco and Plano, Texas 2003 – 2005
Scuba retail dive center
Business Partner
• Wrote business plan for new Frisco and Plano locations to gain bank financing.
• Accountable for financial analysis for business. Highlighted opportunities to profit improvements .
214-912-1194 Plano TX. meg.muller1@yahoo.com www.LinkedIn.com/in/MegMuller
ORTHORX, Plano Texas (now Bledsoe Brace.) 2002 - 2003
Start-up Company for orthopedic service and product provider for 27 retail stores across the country.
Logistics Manager
Responsible for the operations of the order service and inventory management Teams.
• Developed and implemented product distribution strategy; a combination of centralized warehouse
and supplier drop shipments.
• Upgraded proprietary order entry system to handle volume that tripled over 1 year.
• Led Team that developed store and warehouse cycle count processes and systems that improved
overall inventory accuracy.
THE MARTIN-BROWER COMPANY, Grand Prairie, Texas 2000 - 2001
Exclusive food service distributor for over $260 million in sales to 530 McDonald’s restaurants in north
and west Texas, Oklahoma, and western Louisiana and Arkansas.
General Manager
Accountable for achieving location financial and operational goals, customer service, distribution,
transportation, and facility management.
• Completed supply chain analysis used in distribution contract negotiations. Recommended
operation changes for Martin-Brower and Franchise Owners to implement for cost effective service.
3. • Led 10 exempts and over 100 non-exempts who complied with government and customer stringent
food service handling distribution and service contract compliance requirements.
AMERISERVE (sold to McLane Foodservice) 1999 - 2000
Foodservice distributor to national restaurant chains in each location with sales up to $268 million.
Vice President Operations - Specialty Division, Aurora, Colorado
Vice President Operations - Quick Service Division, Stockton, California
Accountable for location operations including achieving financial and operational goals, customer
service, distribution, transportation, and facility management.
• Led 4 exempt and over 60 non-exempt to comply with government and customer food service
handling distribution and service compliance requirements.
KAISER PERMANENTE 1998 - 1999
National Health Management Organization with over 7.5 million customers in a twelve state area.
Associate Director, Logistics and Distribution, National Supply Chain Management, Oakland CA.
Liaison that implemented the first $135 million medical supply distribution contract with projected 5 year
savings of $20 million.
• Ensured contract and pricing compliance, and improved communications.
Director, Logistics and Distribution, California Division, Livermore, California
Led Union Team Members in distributing over $116 million of Medical/Surgical, and Laboratory
supplies, long-term record retention, and intra-facility courier service to hospitals and medical centers.
• Reduced 2 month long-term record retention backlog. Established and implemented record r
• Retention guidelines, enforced user compliance, and reduced exceptions.
214-912-1194 Plano TX. meg.muller1@yahoo.com www.LinkedIn.com/in/MegMuller
DADE BEHRING, INC., Miami, Florida (now part of Siemens Diagnostics) 1997 - 1998
$600 million international manufacturer of lot and temperature sensitive laboratory diagnostic chemicals
Director, Distribution Services
General management for finished product to domestic and international customers. Managed inventory
control, customer service, warehouse, transportation, financial and operational results.
4. • Reduced warehouse expenses $200,000. Increased productivity by reorganizing conveyor lines,
streamlining picking processes, and reduced over-time and part-time headcount.
• Reduced picking errors. Reorganized storage location, eliminated non-value added picking checks
and added checks in the inventory department. Caught errors before the product left the location.
• Led User team through configuration and testing for SAP implementation.
COLGATE PALMOLIVE - HILL’S PET NUTRITION, Topeka, Kansas 1991 - 1996
International pet food manufacturer and veterinarian supply distributor with sales over $700 million.
Director, Logistics Partnerships, National Accounts
Collaborated with customers and sales to develop innovative cost effective logistics and distribution
processes for national and large regional pet retailers. Developed strategic processes that supported
marketing promotions and new product introductions.
• Awarded “Supplier of the Year” by largest national pet retailer for creative business solutions that
reduced customer’s operating costs and overall supply chain expenses.
Director of Procurement and Inventory Management – Distribution (now Butler Veterinary Supply)
Start-up division for newly acquired veterinarian supply distributors.
Accountable for supplier negotiations and inventory asset management.
• Centralized supplier distributed product negotiations. Team saved over $442,000 in annual COGS.
• Developed strategy and set goals for drug and supply inventory levels at thirty-seven locations.
• Led User Team that developed proprietary purchasing and inventory management system.
o Doubled productivity and reduced field staff 39%
o Reduced inventory 6 days by reducing inventory levels $5.3 million or 26.3%
o Created inventory tools that reduced excess inventory from over 4% to under 1%
o Reduced obsolete inventory expense $200,000 or 30%
• Member of cross-functional manufacturing supply chain team that improved internal
communication, streamlined or eliminated non-value added internal processes.
BAXTER INTERNATIONAL, various locations 1979 - 1990
$7 billion international healthcare manufacturer and distributor
Area Operations Manager/Region Operations Manager, Hospital Supply and Dietary Products
5. Area Operations Manager responsible for seven locations financial and operational results. Set budget
and ensured operations and overall profitability, plus corporate policy and procedure compliance.
• Numerous #1 awards over 3 years for operational and financial results in a $1.5 billion division.
• Reduced 9 percentage points inventory variance by changing warehouse and returns processes
Sr. Purchasing Manager/Purchasing Manager, Hospital Supply and Dietary Products Divisions
• Led Team that saved over $5 million in COGS through supplier contract negotiations.
214-912-1194 Plano TX. meg.muller1@yahoo.com www.LinkedIn.com/in/MegMuller
Corporate Internal Auditor/Financial Manager
Audited manufacturing and distribution locations for GAAP and corporate compliance
EDUCATION
BS Business Management, University of Wyoming, Laramie, Wyoming
LEAN Six Sigma Certification – Yellow Belt
Pennsylvania State University Executive Purchasing and Negotiation Training
Metro College, Denver Colorado – Additional Accounting and Finance courses
Various proprietary systems development, upgrade, and implementations
MS Office Suite