1. Dave Yeap 4624 18th
St, San Francisco, CA 94114
daveyeap@gmail.com; 415-864-1912(H); 415-939-3283(C)
Professional Summary
Eleven years of Epic experience with one of the largest healthcare organization in the United States. An
accomplished team manager and project manager in a diverse and progressive IT organization with
extensive CMS Meaningful Use experience; leading the Ambulatory build team with the development
and implementation of one of the largest Electronic Health Record systems in the United States with
more than two millions online patients; excellent working attitude with profound ability to motivate staff
in the IT department; known as a professional leader and resourceful person; possesses excellent
interpersonal and communication skills; has experience in cross-functional project team management,
and proven ability to cultivate productive relationship with key decision makers and stakeholders to
achieve common goals.
Skill Summary
Epic Certified – Ambulatory and MyChart
• More than ten years Epic Ambulatory and MyChart Build Experience: Requirements gathering,
Design, Build, Test, Implementation, Training, and Go Live Implementation across Kaiser Northern
California
• Experience in managing an Ambulatory build team of 20 members supporting all aspects of the Epic
Ambulatory application build for Kaiser Northern California. Provide coaching, performance
feedback, conduct interviews to recruit new hires
• Lead Ambulatory and MyChart teams, working directly with physician leadership in gathering
requirements, design, develop, test, and implementation of new Ambulatory and MyChart workflow
• Experience in several Epic major upgrades. Reviewing of Epic release notes; analyzing new
enhancements; working closely with Kaiser leadership in deciding implementation plans; build, test,
document, train, and implement upgrades
• Experience working directly with Kaiser physician leaders and Epic management and technical
support to design, develop, and implement enhancements to Epic functionality
• Manage all MyChart new features development and implementation. Working closely with
physician leaders, Kaiser IT, and Epic, supporting more than 2 million active Kaiser online members
• More than 4 years of Project Management experience managing multiple projects including:
o Haiku and Canto development and implementation on iPhones and iPads. Currently more
than 500 Kaiser Northern California clinicians are able to use their mobile devices to access
patients’ charts and manage their InBasket messages remotely. It also allows users to take
member and clinical photos easily.
o Express Check-in: development and implementation of online appointment check-in with the
option for patients to pay their co-pay online. Also includes kiosk express self check-in and
electronic payment of co-pay at clinic reception area.
o Online Questionnaires implementation and development: work multiple clinical specialties
including Peri-Op, Cardiology, Oncology, Spinal, Pulmonary and Neurology.
o Questionnaires on Epic Welcome tablet: development and implementation of allowing
patients to answer questionnaires on Epic Welcome tablet during the appointment check-in
process, eliminating paper work and manual human errors
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2. CMS Meaningful Use
• More than five years experience working on Kaiser Northern California MU Stage 1 and 2 program
• Work closely with Kaiser National MU Program Office in CMS and ONC Notice of Proposed Rule
Making process to review and provide response to each NPRM. Analyze NPRM to determine
impactful areas for comment
• Collaborate with Kaiser leadership and Kaiser Compliance and Audit Office in reviewing of CMS
final rulings and strategize efforts to meet all required objectives for both Eligible Professionals and
Eligible Hospitals
• Manage and budget Kaiser Epic build resources to analyze, design, plan, develop and implement
various EHR system functionalities and workflows to meet all MU Stage 1 and Stage 2 objectives
• Monitor MU performance of individual eligible hospitals and providers, and provide remediation
strategies and effort to assist them in meeting all MU objectives when necessary before end of
reporting periods
• Provide communication and outreach effort to various provider specialty groups to assist them in
understanding of the MU program
• Complete attestation process successfully to CMS for more than 95% of our eligible providers in
MU Stage 1 and Stage 2, and 100% of our eligible hospitals in both Stage 1 and 2
• Create attestation documents and artifacts in preparation for future CMS audit
Professional Experience
Kaiser Permanente - February 2005 to Present
Northern California Kaiser Permanente HealthConnect Program Pleasanton, California
Project Management Lead/Group Leader IT Project Management – 2010 to Present
Clinical Build Team Lead and Project Management Responsibilities
• Primary technical owner of Kaiser Northern California MyChart application
• Primary workstream lead of Ambulatory Meaningful Use program
• Manage Meaningful Use project implementation and attestation to Federal’s Centers for
Medicare and Medicaid Services (CMS) program. Liaison with Kaiser National PMO, Kaiser
Finance, Kaiser Compliance and Audit Office, and Kaiser Medical Group executive sponsors.
Provide timely and on-going reports and status updates to leadership. Create and review
attestation documents with leadership and Program Office. Work with multiple application teams
to ensure our EHR system is in compliance with CMS Meaningful Use requirements.
• Lead cross-matrix build team in multiple Ambulatory, Inpatient, and Emergency Department
builds to meet Meaningful Use Stage 1 and Stage 2 requirements including changes in
SmartForms, AVS, automatic release of IP lab results online, and interface to pharmacy system.
• Lead cross-matrix team through major Epic system upgrades, enhancement and adding new
functionality and features to improve both physician and member experience on kp.org website
in 2011 and 2013
• Lead and supervise cross-matrix build team in the development lifecycle of projects including
requirement gathering, design review, testing and go live implementations.
• Manage technical risks and mitigation plans of the projects to drive completion of deliverables.
• Conduct technical build review with team on configuration documentations to prevent and to
identify potential issues prior to implementation into production, and to promote best practices.
• Provide periodic status reports and updates to leadership
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3. Build Lead Responsibilities
• Build Questionnaires and Flowsheets to implement new workflow for clinicians to send and
accept MyChart Questionnaires for Peri-Op, Cardiology, Behavioral Health Medicine, Pediatric,
and Sports Medicine specialties.
• Build and implement functionality allowing providers to send patient medical advice request
message to multiple patients at one time; to schedule the patient medical advice request to be
delivered to patient at a future date; and also allowing patients to view their Immunizations,
Problem List, Medications, and past Office Visit information online.
• Configure, test, and implement Express Check-in functionality that allows patient to check-in
and make copay online or at the facility reception area through an Epic Welcome tablet. Build
DEP, ECL and Rules (CER) records to route patient’s check-in process correctly to the right
department.
• Configure, test and implement Haiku and Canto (Epic mobile application) for physician’s access
to Kaiser EHR. Build Haiku, ECL master files. Create and implement process for new device
and user provisioning.
• Design, configure, test, and implement the automatic release of Inpatient lab results to online
patients. Build in LPP and batch jobs.
Group Leader Consulting – 2008 to 2010
Ambulatory Lead and Team Management Responsibilities
• Lead and manage the Ambulatory build team of up to 20 members. Provide performance
feedback, write evaluations, conduct interviews to recruit new hires, and provide performance
development.
• Lead team through a major Epic system upgrades in 2008. Review and analyze Epic release
notes with builders and physician leaders to plan, design, build, and implement new upgrade
enhancement features.
• Lead build team, working directly with physician leaders, facility project managers, trainers and
production support team in the implementation of multiple new features and enhancements.
• Plan, organize, and manage team assignments and tasks to completion and on schedule.
• Interpret less defined business requirements into technical design, and make recommendations
for process improvements and/or enhancements.
• Recruit, train and mentor IT staff members, developing teams and leaders to ensure that business
value is maximized and IT goals are achieved. Devise pathways to elevate team knowledge.
Build Responsibilities
• Manage and build, working directly with other builders and physician leaders on InBasket
redesign. Analyze and review InBasket folders to make activity buttons, menus, print groups and
hyperlinks consistent in all folders.
• Lead Ambulatory build team on Chart Review and SmartForm redesign. Analyze and review
Chart Review tabs, filters and print reports to make them consistent across all tabs
• Lead cross-functional project team on the Smartphrases to HH1 masterfile conversion project.
Conduct analysis, design, build, and testing discussions with team weekly through
implementation. Create risk management document to ensure all risks including technical and
infrastructure risks are accounted for with mitigation plans.
• Lead MyChart build team on the implementation of MyChart Blood Pressure Flowsheet,
working with Adult Primary Care to design the flowsheet and implement the workflow.
• Lead build team in implementation of MyChart access for teenage members and parents of teens.
Lead Application Consultant – 2006 to 2008
Lead Responsibilities
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4. • Team lead of the MyChart application with 9 direct reports.
• Direct and mentor team members who are responsible for designing, testing and configuring
Kaiser member portal application into kp.org. Provide on-going coaching, and enable individuals
to develop and improve skills and capabilities that support the effectiveness of the department.
Deliver and conduct performance reviews, initiate development and training plan.
• Conduct periodic review of build documentation with builders
• Conduct bi-weekly team meeting to discuss HR questions
• Conduct weekly team meetings with Epic Tech Supports to discuss production support issues
Build Responsibilities
• Lead team in implementation of MyChart proxy access for adult access to both child and other
adult charts online. Work with project manager to analyze and gather requirements with Adult
Primary Care, Family Care, Behavioral Health, and Chemical Dependency specialty leaders. Build
in Security classes.
• Lead team in implementation of releasing Ambulatory lab results automatically to members on
kp.org and the implementations of Benefits, Immunization and Allergy view on kp.org.
• Create and maintain Security Classes and templates, SmartTexts, EMP and SER records, InBasket
pools and classes, Visit Navigators, Print groups and print reports, Questionnaire templates
Senior Epic Application Consultant – 2005 to 2006
Lead MyChart builder
• Primary builder for the implementation of patient medical advice request and MyChart result
release workflows which includes new visit navigators, new InBasket folders and messages, print
groups, print reports, security classes and templates, SmartText and Smartphrases, Procedure
records and Epic programming points to customize how we release lab results.
• Participate in design, build and validate sessions with physician leadership and all stakeholders
• Completed testing, documentation, and eventually go-live implementation of build
• Successfully implemented Kaiser member portal access to their Electronic Health Record in
kp.org for Kaiser Northern California in October 2005. Work closely with National Kaiser IT
and kp.org teams, Epic Consultants and Tech Supports, and other program teams to ensure
testing was thorough and complete.
Thomson Reuters - June 1995 to February 2005
Legal and Regulatory Publishing division San Francisco, California and Eagan, Minnesota
Senior Technology Consultant – 2004 to 2005
 Provide technical consulting services to customers in utilization, support and implementation of
Thomson Reuters technologies and products. Provide integrations of relevant products and services
to customers and provide technical support to install, upgrade and training on Thomson Reuters
products, configured to the customer’s requirements. Provide consultation and technical solutions to
regional Account Management and Sales teams
Senior Software Engineer – 1995 to 2004
 Involve in all aspects of software development life cycle including user requirements gathering,
analysis, software design, implementation, integration, testing, and support. Experienced in Object
Oriented approach in C++, Java, VC++, and Perl, and SQL.
EPIC Systems Certification
Certified and current on New Version Training:
• EpicCare Ambulatory
• MyChart
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5. • CareEverywhere
Education
University of Minnesota, Minneapolis, Minnesota
2002 Master of Science, Software Engineering
Bemidji State University, Bemidji, Minnesota
1995 Bachelor of Science, Computer Science
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6. • CareEverywhere
Education
University of Minnesota, Minneapolis, Minnesota
2002 Master of Science, Software Engineering
Bemidji State University, Bemidji, Minnesota
1995 Bachelor of Science, Computer Science
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