This document contains a summary of Mohanraj Durairaj's professional experience as a Business Analyst with over 10 years of experience in information technology. It outlines his extensive experience in requirements gathering, documentation, software validation, and facilitating meetings. Specific skills and responsibilities are highlighted from his roles at various companies focusing on healthcare IT projects.

1. Mohanraj Durairaj
Chennai India
US citizen
mohanraj1234@hotmail.com
+919600310339
Summary
• Business Analyst with 10+ years of diverse experience in Information Technology with focus
on Business Analysis, Business Modeling, Requirement Gathering, Technical
Documentation, Software Validation, Presales, support and Web Application Services.
• Extensive experience within the creation of Unified Modeling Language (UML) diagrams
such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Experienced in facilitating Joint Requirement Planning (JRP) sessions with Business User
Groups and Joint Application Development (JAD). Have knowledge in creating SRS and BRD
documentations
• Strong knowledge within the creation of the business Plan involving SWOT Analysis
(Strengths, Weakness, Opportunities, Threats) and Market Analysis.
• Have created a GAP Analysis spreadsheet and done GAP Analysis on projects
• Assisted the PM in setting realistic project expectations, conducting project related
presentations and with the evaluation of the impact of changes on the project plans
accordingly. Extensive experience gathering (user) functional requirements using various
requirements modeling and UML tools such as MS Visio and Lucid Charts
• Had been able to
• Have coordinated with the technical team to successfully complete projects (dot net and
java)
• Expert analytical and problem solving skills.
• Effective team player with strong communication skills.
• Worked as a Scrum Master and skillfully conducted JAD sessions with stakeholders.
• Utilized Clarity for organization of projects and maintaining documentation.
• Good understanding of HIPAA standards, CPT, ICD-9, ICD-10, MS-DRG, and Basic HL-7.
• Experienced with the Agile methodology and proficient within the RUP and Waterfall
methodologies.
• Have used “as-is” and “to-be” concepts business concepts
• Can create product backlogs and track iterations/sprints for effective project
planning/ meet deadlines on time
• Have an understanding of PQRS/HIQR/HOQR in terms of quality assurance in
healthcare
• Have worked with EMR implementation with Meaningful User Functionality
• Worked with Meaningful Use based EMR providers and have a general
understanding of ACO
• Have a solid understanding of Healthcare Information Exchange
• Have a firm understanding both in Healthcare Provider and Payer side

2. Professional Experience
CNSI Pvt Ltd Nov 2014 – March
2016
Senior Business Analyst
Responsibilities:
• Have composed white papers for PECOS (Provider Enrollment Chain Ownership System)
• Created a Competitive analysis for FPS2.0 (Fraud Prevention System) to determine the
company’s strengths that were competing for FPS 2.0 opportunity
• Created a Competitive analysis for Provider Enrollment
• Worked on Gate review documentation to determine whether the company would pursue
an opportunity
• Have helped the Onsite team to research and update new potential opportunities from
various tools such as GovWin and FBO
• Was responsible for pushing SNA (Social Network Analysis) into POC (proof of concept) as a
means to investigate FWA (Fraud, Waste, and Abuse) in claims.
• Have conducted Brainstorming sessions with developers to understand an opportunity
• Created Gap Analysis for various Federal opportunities
• Had been involved in doing User Acceptance Testing for Audit Studio application and
identifying the bugs in the development application
• Was responsible for doing a complete analysis of the Medicare Cost Reporting for a Cost
Reporting Product that was being developed
• Aided in designing the wires for the new product for Cost reporting and also had attended
the JRP sessions with the US counterparts to understand the requirements
DriveStream Software
Amphion Medical Solutions Jan 2014 – Sept
2014
Level 3 Sr. Consultant Custom Apps Solution Delivery
Responsibilities:
• Worked with End Users to decipher the needs into meaningful Functional Designs
• Gathered requirements from multiple resources, meticulously evaluated information
gathered, reconciled conflicts, and decompose high-level information into structured
details
• Had been involved Agile-Scrum methodology of development
• Communicated and collaborated with internal customer to analyze information,
functional requirements and deliver the following artifacts as needed: (Functional
Specifications, User stories, Data Flows, UML, Y Frames)
• Was involved in creating a new product for Amphion’s Customers to be able to track

3. their Medical Coders work progress with the aid of a BI tool called Logi Analytics
• Created functional specs for an application that imports a foreign documentation has
the performance details of Medical Transcriptionists) and calculating payroll/(which billing
details for client)
• Participated in “Show & Tell” sessions to review and accept the solution delivered by the
scrum team
• Worked in Confluence for presenting the functional Specifications for a given project
• Assisted in the Project Manager to define a set of icon standards to use while developing
applications for Amphion Medical Solutions
• Attended JAD sessions with Project Manager, Chief Technology Officer, and developer to
understand as well as define scope of a project and improvements to existing mock up
designs
• Worked on defining user level permissions for Amphion application Themis (Medical
Coding Application)
• Was responsible for documenting existing securities in Medical Coding application for
creating an Amphion User management for all Amphion employees to log into the
applications.
• Had been involved with creating mock up for incorporating Logi Analytics BI tool for
reporting the progress of Medical Coders through tables and charts.
• Worked on creating functional specs for designing a series of mock ups for creating
Billing and payroll processing.
• Worked on attaining high level requirements and was responsible for creating functional
specifications for Amphion Common User Management which incorporated 2FA (2 factor
authentication) and Signal Sign On capabilities.
• Have been actively responsible for aiding Amphion with understanding implementation
requirements and designing functional requirements for Speech Recognition migration
to a new provider potentially revamped the speech recognition application editor
• Have worked on PTO accrual process for Medical Coders and Medical Transcriptionists
• Have done my work with regards to ICD-10, Modifiers, CPT codes and MS-DRG
(knowledge from a Functionality level )
• Had been involved in a developmental new product that is Selene Case Selector that
allows Amphion to retrieve information about cases in client’s EMRs
• Have been involved to document rendering functionality
• Was actively involved in creating functional requirements for document rendering
application for Medical Transcriptionist edited and signed off documents
• Have been involved with creating functional requirements for new Editor that is
replacing the current existing MModal editor
• Was involved in creating release notes for knowledge transfer for projects Have worked
in directly with the developers at client location (Madison Wisconsin)
Innoconcepts, Inc. Aug 2013 – Oct 2013
Business Analyst
Responsibilities:
• Was responsible for coordinating with customers on specifications for product
• Used Ad Hoc methodology to relay requirements to the team to meet specs
• Have contacted clients to ensure product satisfaction and maintain client feedback about
products for continual improvement
• Have been coordinating with the IT team to improve the existing website

4. • Responsible for organizing a system to improve workflow within the company.
White Leaf Software Solutions Pvt Ltd. May 2013 – July 2013
Business Analyst
Responsibilities:
• Gathered requirements from multiple resources, meticulously evaluated information
gathered, reconciled conflicts, and decompose high-level information into structured
details
• Worked with user team members and managers to gain an understanding of business
requirements for new web based applications, and ensure that their expectation are
understood and met
• Communicated and collaborated with internal customer to analyze information, functional
requirements and deliver the following artifacts as needed: (Functional Specifications, Use
Cases, Data Flows, UML, Y Frames)
• Organized and coordinate JAD sessions with product owner, project manager, and team.
• Monitored the progress of the team, update requirement related documentation as needed
based on conversations with the stakeholders and the project team
• Actively foresaw the project development with participating in UAT sessions to confirm that
product owner requirements were met
• Y Frames were provided to the product owners and approved before proceeding into
iteration
• Participated in User Experience testing session to gather customer feedback and
expectations on various features of the project
• Participated in “Show & Tell” sessions to review and accept the solution delivered by the
scrum team
• Have coordinated with dot net programmers to interpret and execute each iteration
HCL Technologies Inc. May 2013 – July 2013
Quest Diagnostics Inc.
Business Analyst
Responsibilities:
• Participated in kick off calls to initiate and review business requirements, specifications,
business processes and recommendations related to proposed solution
• Engaged with external vendors to fulfill functional testing standards to meet business
requirements
• Responsible for ensuring the connectivity between Quest Labs and Product owner was
functional by meeting HIPAA standards
• Maintained project documentation during functional testing for future references
• Had to work with product owner or Vendor to fulfill and complete project metrics
• Have coordinated with internal IT support team, Vendor IT, Vendor Analyst, and Managers
troubleshoot and fix problems that concur.
• Had troubleshot multiple critical errors in Product owners reporting and ordering
functionality alongside with Vendor
• Communicated with stakeholders on a weekly basis to keep them updated on the progress

5. of the project
• Responsible for providing valuable insight with ‘out of the box’ thinking to complete projects
• Facilitated project training to new candidates as well as aided in the complete knowledge
migration
• Provided post go live support to ensure that product owners and stake holders were satisfied
with end result.
• Have worked alongside many vendors such as Allscripts, Nextgen, Point and Click, RPMS, and
etc with implementing EHRs connectivity between client and laboratory.
• Have used Clarity PPM for updating project status and purely as a User perspective.
Resor Chemical Svcs Feb 2009 - Nov 2010
Business Analyst
Responsibilities:
• Collaborated with cross functional team of Vendor Sales, Vendor Technical team, Client
Sales, and Client Technical team to coordinate requirement
Have been a mediator between vendor and client
• Was responsible for composing Functional Specifications of client and delegating the
requirements to the Vendor
• Frequently called the client to ensure customer satisfaction and assurance
• Provided solutions for accommodating customer specific requirements and best
practices
• Had developed detailed work flows to ensure deliverables were met on time
• Worked with Development team to replicate the exact requirements of the client
• Was responsible for and ensure on-time completion of team deliverables
• Performed cold calling based on gaining potential leads to gain new clients.
• Attended frequent client delegations to help the product and vendor to gain value
• Helped Vendor with sales negotiations and organize terms of payment for product
delivery (Cash against documents, letter of credit, or etc)
Phoenix Innovative Soft Pvt Ltd Feb 2006 - Jan 2009
Business Analyst
Responsibilities:
• Worked in coordination with IT team, Product Owner, Stake Holders, and Project Manager to
deliver finished product
• Formulated and define system scope and objectives based on product owners requirements
• Formulated and define system scope as well as objectives based on product owners
requirements
• Used Ad Hoc methodology to produce deliverables to product owner and stake holders.
• Had designed functional specification documentation to gain approval from product owner
• Created Y frames and user stories for IT team requirements
• Analyzed, designed, and organized data procured from product owner for web application

6. • Assisted in assessing the functionality of the project with User Experience Testing
• Helped Vendor with sales negotiations and organize terms of payment for product delivery
• Had reviewed and provided feedback for end-user product documentation
• Closely worked with team to ensure results and iterations periods were met
• Successfully managed the requirement gathering, business analysis, development, quality
assurance, UAT and maintenance of various web applications and SQL databases
• Had conducted scrum sessions as a scrum master with IT team
• Worked with both java and dot net programmers to successfully complete projects.
• Had to handle desktop troubleshooting of computers.
Thar Designs Inc. July 2005 – Nov 2005
Business Analyst
Responsibilities:
• Provided domain expertise and counseling to sales, business development, and solutions
team.
• Had created domain specific offerings by interacting with various teams across groups
• Had been involved with the business analysis, due-diligence, and solution development
• Business Process Mapping, Process Analysis, Documentation & Improvement
• Analyzed system requirements and developed test cases for testing the functionality
• Facilitated User Acceptance testing and test strategies with developers and testers..
Skills
Programing languages C, C++, Java (Basic Understanding), HTML, XML
Business Analyst Skills
Functional Specs, UML, JAD, JRP, Use Case, Diagram, User
Story, SWOT Analysis, Activity Diagrams, Class
Diagrams and Sequence Diagrams, GAP analysis,
Mockup designing, Pivot Tables, creating backlogs,
Process/Modeling Tool MS Visio, Lucid Charts, JustinMind, Azure, Balasmic
Databases SQL server (basics), MS Access
Operation System
Windows 98, XP, windows 7, Windows 8 and Vista, MS
DOS
Graphics tools Photoshop CS 6, MS Paint, Snag it, Green shot
Document Management system Clarity, Confluence
Service Management Software HP service Manager, Jira
Office Tools
Word, Excel, PowerPoint, Microsoft project(basic
knowledge),Share point
Quest Diagnostics Applications
QLS (Quest Laboratory System), QMPS(Quest Micro
pathology System), QPS (Quest Pathology System)
Education

7.  Mepco Schlenk Engineering College Anna University - Bachelors in Electronics and
Communication Engineering, 2005