Stephen Turner is seeking a position utilizing his 3 years of experience providing Epic training and support to healthcare organizations. He has extensive experience delivering classroom training and one-on-one support to physicians, nurses and staff during Epic implementations and upgrades. His background includes curriculum development, training end users on documentation, orders, and various Epic workflows.
Steve Stephens Epic Go Live and Credentialed Trainer ResumeSteve J Stephens
Epic Trainer and Go Live Supporter for over 3 years. 14 Go Lives and 7 Trainer roles. Applications include ADT, Cadence, Prelude, and Referrals. Also Certified through AHIMA in ICD-10.
Retired Army Medic.
Steve Stephens Epic Go Live and Credentialed Trainer ResumeSteve J Stephens
Epic Trainer and Go Live Supporter for over 3 years. 14 Go Lives and 7 Trainer roles. Applications include ADT, Cadence, Prelude, and Referrals. Also Certified through AHIMA in ICD-10.
Retired Army Medic.
There is no doubt patient experience is one of the most crucial factors in the Healthcare industry. Check out factors that influence patient satisfaction scores and how to use patient experience data more actionable.
Early benefits and impacts of Electronic Patient Record implementation: Findings from the UK. Presented by Steven Shaha, Center for Policy & Public Administration, UK, at HINZ 2014, 11 November 2014, 12pm, Marlborough Room 3
There is no doubt patient experience is one of the most crucial factors in the Healthcare industry. Check out factors that influence patient satisfaction scores and how to use patient experience data more actionable.
Early benefits and impacts of Electronic Patient Record implementation: Findings from the UK. Presented by Steven Shaha, Center for Policy & Public Administration, UK, at HINZ 2014, 11 November 2014, 12pm, Marlborough Room 3
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Over 24 years of customer care excellence experience working with; Critical Care/ER & Home Health Nursing~Sales & Marketing Liaison~Nsg IT Cerner-'Train the Trainer' ~Education/Training Development ~Community Outreach Programs/Education ~Humana/Care Plus Case Management~DNV & JCHAHO Accreditation~Magnet Council~Team Building~HCAPS Survery. See resume for more!
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1. STEPHEN TURNER
Greater Atlanta Area | | C: 3309904080 | Stephenandrew7687@gmail.com
Education
University at Buffalo
B.A. Social Sciences Interdisciplinary
Pre-Law track/Paralegal Certified
USAF Basic Training/Tech School
Basic Training/Knowledge Operations Manager
CANDIDATE SYNOPSYS
Credentials: EpicCare Ambulatory, Beacon, CPOE, and ClinDoc.
3 years of Epic experience
2 years of training and course design experience
EpicCare Ambulatory Stand up and delivery classroom training experience; class sizes 2 – 30 students; physicians, nurses, providers,
technicians and clerks
Experienced in healthcare training of clinical and non-clinical staff
Extensive knowledge of EMR systems and workflow analysis
Curriculum development; job aids, interaction training, and technical writing
Participated in over 10 Go-Lives and several upgrades including 2012, 2014 & 2015 versions for Hospitals and Clinics
Coordinated training schedules
ICD-10 Certified
PROFESSIONAL EXPERIENCE
Epic Care Ambulatory – Beacon/ Consultant Nov 2016 – Dec 2016
Lehigh Valley Infusion Clinic Allentown, PA
Trained end users (MD’s, NP’s, PA’s, RN's and staff) for the implementation of Epic in a classroom setting.
Provided elbow-to-elbow support for the go-live, troubleshooting issues that arise. Created Tip Sheets for tools used for the go-live.
Provided end user support to the Cancer Centers. Mainly Infusion Clinic.
Assisted nurses with documentation, charge capture, patient lists, admits, transfers, discharges, medication reconciliation, e-
prescribing and printing scripts.
Epic Care Ambulatory – Beacon/ Consultant Oct 2016 – Nov 2016
St. Luke’s MSTI Onc Clinic Boise, ID
Trained end users (MD’s, NP’s, PA’s, RN's and staff) for the implementation of Epic in a classroom setting.
Provided elbow-to-elbow support for the go-live, troubleshooting issues that arise. Created Tip Sheets for tools used for the go-live.
Provided end user support to the Cancer Centers, HEM/ONC Depts (Acute Care & Ambulatory)
Assisted nurses with documentation, charge capture, patient lists, admits, transfers, discharges, medication reconciliation, e-
prescribing and printing scripts.
Epic Care Ambulatory Consultant – Community Connect Feb 2015 – Jul 2015
John Muir Medical Clinics Walnut Creek, CA
Trains end users on how to use the Epic system by following curriculum developed by Principal Trainers, both pre and post Epic go-
live
Participates in formal classroom educational delivery and end user support
Maintained training material including lessons, Tips & Tricks, and Quick Start Guides
2. Knowledge of the use of diagnosis calculator, problem list calculator, and ICD-10 Code Search.
Epic Ambulatory Consultant Aug 2014 –Jan 2015
WakeMed Health Clinics Raleigh, NC
Trains end users on how to use the Epic system by following curriculum developed by Principal Trainers, both pre and post Epic go-
live
Participates in formal classroom educational delivery and end user support
Maintained training material including lessons, Tips & Tricks, and Quick Start Guides
Epic Credentialed Beacon Trainer/Consultant Mar 2014 – Aug 2014
University of North Carolina Raleigh, NC
.
Revised Epic model lesson plans to perfect the content for classroom delivery.
Trained end users (MD’s, NP’s, PA’s, RN's and staff) for the implementation of Epic in a classroom setting.
Provided elbow-to-elbow support for the go-live, troubleshooting issues that arise. Created Tip Sheets for tools used for the go-live.
Provided end user support to the Cancer Centers, HEM/ONC Depts (Acute Care & Ambulatory)
Assisted physicians with documentation, charge capture, patient lists, admits, transfers, discharges, medication reconciliation, e-
prescribing and printing scripts.
EpicCare Ambulatory Credentialed Trainer Jun 2011 – Sep 2012
University of Michigan University Ann Harbor, MI
Trained Psychologists, Therapist and Support Staff
Departments included: Adult and Child Psychology, Physical and Occupational Therapy
Epic Dress Rehearsals and Trained Providers Pre Go-Live, Evaluated Providers for Validation
Trained Psychologists and Therapists to create Favorite Orders, Smart Phrases, and Smart Text
Educated and assisted physicians and nurses with how to document encounters, manage In Basket, Orders, Preferences List
Review of workflows and class exercises to ensure accuracy and documented findings
Trained staff on documenting on Flowsheets, Visit navigators, Order transmittal, Results routing, User roles, Menus, Security,
Scanning, and Downtime reporting
Professional Affiliations
Co-Founder/President of The Avenue Code at the University at Buffalo
Member of Phi Alpha Delta Law fraternity at the University at Buffalo
LTD Business training team – IBO
Achievements
Dorm Chief (Team Leader) entire time during Basic Training.
Student Government, Student Athlete, Student Soldier, while maintaining a part-time job during school. Football (sport)
Won most distinguished speaker in a Moot Court competition. (200$ prize) In March 2013 University at Buffalo.