Kevin Sherman has over 10 years of experience providing senior level business analysis and IT consulting for large health systems. He is skilled at improving system performance and functionality to enhance customer satisfaction. Sherman excels at managing projects, developing staff, and securing organizational objectives. He has a proven track record of increasing operations, revenues, and performance through customized solutions.

1. K E V I N J . S H E R M A N
1 0 7 1 2 E A S T 8 4 T H
S T R E E T  R A Y T O W N , M O 6 4 1 3 8  8 1 6 . 2 1 3 . 8 5 3 8
K J S _ G U Y @ Y A H O O . C O M
L E A D I N G C E R N E R A N A L Y S T
 Over 10 years of experience providing senior level business analysis for several large national health systems.
 Recognized as an expert regarding high-level system database administration including configuration, troubleshooting,
and repair.
 Skilled at providing C-level client consulting and delivering enhanced system performance, which improved
functionality and customer satisfaction levels.
 Ten years of expertise providing visionary managerial leadership directing projects, cross-functional teams, and clients
to achieve impressive profit margins, cost savings, and business growth.
 Dynamic presentations, superior client services, and customized business solutions increased operations, revenues,
and performance for national hospitals.
 Exceptional results managing and developing medical staff to secure promotions and obtain organizational objectives.
 Successful at developing software training programs for a premier Kansas City health care system.
P R O F E S S I O N A L E X P E R I E N C E
CALANCE IT CONSULTING – Laguna Hills, CA 05/16 – 11/16
CERNER MILLENNIUM CORE ANALYST
 Served as a leading IT consultant that provided application and system access and ensured regulatory compliance at
Huntington Memorial Hospital in Pasadena, California.
 Analyzed security roles and created new staff admission positions that aligned with professional titles.
K E Y A C H I E V E M E N T S
 Improved physician customer service levels and usage by evaluating the hospital system and increasing functionality
of the Cerner Millennium CORE software.
 Evaluated and revamped the system, which created business continuity and enhanced functionality.
 Appointed to develop a new level of access that restricted physicians with expired DEA licenses to prescribe
medications, in order to meet strict federal standards.
 Hired as a CORE Analyst and tasked to conduct additional IT consulting of system parameters, which dramatically
increased efficiency levels.
MERCY HEALTH SYSTEM – St. Louis, MO 07/11 – 01/16
LEAD CLINICAL BUSINESS SOLUTION ANALYST - CERNER MILLENNIUM PATHNET
 Analyzed and resolved all Cerner Millennium PathNet issues throughout the entire Mercy Health System.
 Managed Mercy Health System’s charting functionality to create accurate online patient records and provided event
set creation including clinical print queues, chart servers, Bedrock applications, and client fax stations.
 Consulted with clients to determine specifications, build systems, and support new label printer stations used to direct
laboratory labels throughout corporate hospitals and medical offices.
 Conducted troubleshooting of inbound/outbound HL7 interface messages and provided root cause analysis and
resolution of Cerner and Epic communication failures.
 Worked with physicians and staff to query and revise backend/system tables using CCL scripts to produce proper
system displays.
 Coordinated regression and new implementation testing to guarantee compatibility of code level upgrades within the
Cerner platform and external systems.

2. K E V I N J . S H E R M A N P A G E 2
 Built and maintained location system hierarchy of new client inpatient/outpatient facilities, nursing units, and hospital
beds to ensure accurate orders and test results.
 Served as a system administrator of Cerner Millennium PathNet and provide DBA access.
K E Y A C H I E V E M E N T S
 Ensured successful installations and interfaces from Epic to Cerner Millennium PathNet by directing Cerner IT
Specialists and end-users to coordinate the implementation of the new instrumentation software throughout the
Mercy Health System.
 Increased security operations by managing user and provider profiles, in order to simplify patient records access.
 Reduced downtime by 30% of Cerner Millennium PathNet and TELCOR software issues by streamlining processes,
conducting effective troubleshooting, and repairing system malfunctions.
CERNER CORPORATION – North Kansas City, MO 09/07 – 04/11
CLIENT ADVOCATE/CLIENT SERVICE MANAGER, SENIOR SUPPORT ANALYST
 Managed 50 home health and hospice agency accounts throughout the Midwest.
 Selected as a project manager for code level system upgrades by directing external cross-functional teams to provide
software installations and migrations at regional client locations.
 Customized and delivered high-impact PowerPoint presentations marketing short and long-term software
implementations.
 Conducted weekly and monthly conference calls with executive clients to discuss problems, goals, and introduce new
products.
 Provided senior level system support working with over 40 clients a day to troubleshoot and resolve Cerner system
and software issues involving corporate PathNet and BeyondNow applications.
 Collaborated with software engineers to determine root cause analysis to ensure accurate system repairs.
K E Y A C H I E V E M E N T S
 Created business development and administrative solutions by working directly with C-level executives to identify,
forecast, and install client based Cerner products.
 Enhanced client operations by selling BeyondNow software packages and training programs to regional hospice
agencies. Program implementation cut costs, increased production, improved accuracy rates, enforced HIPAA
compliance, and provided electronic processing.
 Decreased admission and documentation time by 50% through the promotion and implementation of user license
software.
 Provided performance optimization and reduced manpower expenditures by cross-selling modules of the
BeyondNow software to handle electronic scheduling and admission operations.
 Increased clients’ core functionality by marketing additional products including digital media archives, mileage
calculators, and physician portals.
 Generated $738,683 annually through add-on module and software sales, exceeding the corporate quota by $13,000.
 Achieved top sales performance by creating value driven solutions, customized products, and programs that increased
clients’ profit margins and performance metrics.
 Restored 12 failing accounts by cultivating outstanding client relationships, offering incentive programs, and resolving
various issues.
 Improved client satisfaction, decreased downtime, and reduced costs by directing the support services and
engineering divisions to handle critical issues affecting client operations.
 Consistently exceeded support goal, closing 40 tickets a week, while working as a Senior Support Analyst.

3. K E V I N J . S H E R M A N P A G E 3
ST. LUKE’S HEALTH SYSTEM – Kansas City, MO 09/01 – 09/07
LABORATORY INFORMATION SYSTEM (LIS) COORDINATOR
 Designed and implemented Cerner electronic laboratory programs for healthcare clients that provided automated
reporting and billing operations used to track lab results and increase data migration.
 Conducted user security builds and setup for new clients.
 Performed daily system performance audits and system integration testing for STAR and Cerner upgrades.
 Developed and directed a pilot program for a corporate Positive Patient Identification Project. Managed 40 nursing
units and conducted staff training prior to deployment.
 Key developer for the Atlas Workstation Project involving user security, system database operations, patient
demographics, insurance tables, and client builds.
K E Y A C H I E V E M E N T S
 Drove revenues and improved database management at all facilities by building new in-house laboratory testing
systems and providing automated charting, faxing, and reporting operations using the Cerner system.
 Led the deployment, implementation, training, and client service operations of the two-year Positive Patient
Identification Project and wireless platform conversion at both St. Luke’s Hospital locations. Within three months of
implementation mislabeled and unlabeled specimens dropped to 0%.
 Served as the project manager and collaborated with an Atlas software programmer to develop an automated script to
admit patients into the McKesson’s STAR patient database system without human intervention. Project reduced costs
by eliminating six full-time employees.
 Managed a project involving web-based health fair batch processing, reporting, error correction, and system
maintenance. Initiative streamlined laboratory processes and provided cost savings by eliminating three to five
personnel.
 Increased system usage and education by developing policies, procedures, in-depth training manuals, and screenshots
for Cerner, Atlas, and eHealth systems used by ancillary and departmental staff.
E D U C A T I O N
B.A., Psychology │ Emphasis: Pre-Med │ University of Missouri - Kansas City │ Kansas City, MO
T E C H N I C A L S K I L L S
 Expertise building and utilizing Cerner PathNet and Cerner CORE.
 Proficient operating TELCOR and Microsoft Office.