Danielle Roman is seeking an office or administrative role. She has over 8 years of experience in customer service roles including as an office manager, beverage server, and bartender. She has strong skills in areas such as data management, Microsoft Office, organizational skills, QuickBooks, communication, decision making, strategic planning, attention to detail, and process improvements. She has a background in esthetician studies and enjoys hobbies such as hiking, scuba diving, and snowboarding in her free time.

1. PROFFESSIONAL SUMMARY
Skills
Work History
Education
Hobbies
DANIELLE ROMAN
111 Hill Avenue, Orlando, Florida 32801 • Cell: 702-415-4988 • Danielleroman1@outlook.com
Ambitious business professional seeking Office/Administrative role. Proficient experience in administration of vital
business projects and processes. Adept communicator and project manager with an exceptional aptitude to carryout
daily business operations. An administrative asset in assisting to establish operational efficiency and effectiveness to
support customer service.
Data management
Microsoft Office expertise
Organizational skills
QuickBooks expert
Clear communication skills
Decision-making ability
Strategic planning
Superior attention to detail
Self-motivated professional
Team leadership
Process improvements
Office Manager , 12/2013 to 12/2015
Fire By Design – Las Vegas, NV
Maintained computer and physical filing systems.
Provided complete meeting support including preparing materials and taking notes.
Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
Monitored payments due from clients and promptly contacted clients with past due payments.
Supervised social media marketing strategies.
Beverage Server, 10/2013 to 03/2014
Light Group – Las Vegas, NV
Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Accurately recorded sales, made correct change and prepared charge slips for guests.
Immediately informed supervisors of any problems or unusual situations and took appropriate action.
Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Bartender, 11/2011 to 10/2013
The Bar – Las Vegas, NV
Waited on multiple customers at the bar and throughout the bar area.
Maintained full knowledge of beverage lists and promotions.
Carefully followed safety and sanitation policies handling food and beverages.
Ensured liquor was secured at the end of shifts.
Processed orders on a computerized Point of Sale system.
Upheld strict cash handling procedures.
8 years customer service experience.
Licensed Esthetician : Aesthetics Program, May 2013
Euphoria Institute of Beauty Arts and Sciences - Henderson, NV
My 15 years of experience as a competitive gymnast was my first testament of my dedicated work ethic. I spent
several years traveling for competitions and assisting in coaching lower levels of gymnasts. I now enjoy hiking, scuba
diving, snowboarding, and several other sports that bring me outdoors. I am a travel and nature enthusiast with an
audacious and adventurous drive.