1. Maria Fernanda Herrera
Events Manager
Personal Summary
A well-presented, highly personable, talented and efficient event organizer with an ability to
work independently in a changing and multi-tasking environment with numerous and
competing deadlines with 8 years of experience. Highly skilled at communicating with, and
managing events for, weddings, birthdays, corporate meetings, and breakfast/lunch/dinner
socials. Having a strong customer service orientation and delivery focus and an active
commitment to continuous improvement and quality standards. Excellent communication
skills and comfortable working in a fast paced, hands-on, growth orientated work
environment. Able to provide highest levels of service regardless of time constraints or
special considerations. Understanding that the best event is one that seems to move
flawlessly, being the person behind the curtain that makes it happen can be quite satisfying.
Currently looking for a managerial position that offers variety and the opportunity to
develop both personally and professionally.
Areas of Expertise
• Delegate management
• Event reporting
• Scheduling
• Inventory
• Event set ups and breakdowns
• Booking and selling events
• Revising of BEOs
Key Skills and Competencies
• Attention to detail
• Highly organzied
• Strong computer proficiency including Microsoft Office (i.e. Excel, Word, PowerPoint,
Keynote)
• Multitasking
• Positive relationships and communications
• Troubleshoot problems effectively and efficiently
• Negotiation skills

2. • Ability to delegate
• Able to work effectively with different personalities
• Aware of health and safety regulations
• Experience of running events, targeted at weddings, birthdays, and socials
• Able to work under pressure and as part of a team
Work Experience
The Piedmont Club Winston-Salem
EVENTS MANAGER August 2015 - Present
Liaising with clients to ascertain their precise event requirements and ensuring the effective
delivery of events.
Responsabilities:
• Responsible and accountable for delivering all aspects of the event and that the
overall event objectives, deliverables and timelines are met and exceed expectations
• Lead cross-functional teams through all phases of events, including development,
production/execution, and post event evalutaion/recap
• Liaising with clients at a high level
• Overseeing procurement of catering and AV
• Supervising and coordinatin staff activities
• Staff Scheduling
• Training staff in setup, service, and break down systems
• Serve as main communications point for all key coworkers on event-related details
• Pre-shift meetings with personnel
• Assisting sales department
• Organizing, revising, and distributing weekly BEOs
• Booking and selling event parties
• Contacting clients to ensure booking, guaranteed guests, time and date, specific
instructions, menu, and set up layout
Starmount Forest Country Club

3. CATERING SUPERVISOR August 2013 – July 2015

 Supervising and serving the event
 Training new staff members in our setup, service, and break down systems
 Providing our members and clients with the highest quality of service
 Responsible for assigning tasks to fellow staff members
 Communicating between catering and/or member dining chef
 Help member dining
 One of two head bartenders at the pool bar during summer
QW Proximity Hotel
EVENT COORDINATOR Spring 2011- August 2013
 Meeting with the contact and going over time line
 Setting and ensuring all AV is properly working
 Focused on our guests’ experience and ensuring they leave with an experience
consistent with the mission statements
 Pre-shift meetings staff
 Ensuring each events’ breakfast, lunch, and dinner have précised timing
 Overseeing event server team and set up team
 Ensuring set ups for following functions are correct and fully done
 Input of staff schedule
 Monthly inventory of events and Print Works Bistro Restaurant
 Was awarded fourth and fifth star within our Lucky Star Program
QW Proximity Hotel
LEAD SERVER Fall 2009 – Spring 2011
 Responsible for fellow event servers
 Responsible for assigning tasks to fellow event servers
 Communicating between leadership/event manager and events chef
 Completing all buffets, coffee breaks, bars and function room setups thirty minutes
prior to the start of the event.
 Respecting guests’ agenda of scheduled functions and break times
 Assigning closing side work and checking after every staff member
 Was awarded third star within our Lucky Star Program
 Was trained as a bar tender to fill in when staff members wouldn’t be available
 Ensuring each event bar is set up with the appropriate alcohol

4.  Being knowledgeable of the alcohol being served
 Being responsible with alcoholic beverages: carding guests who look younger than
thirty years old and never serving an intoxicated guest
QW Proximity Hotel
EVENT SERVER Fall 2008-2009
 Providing our guests with the highest quality food and drink at a good value
 Interacting with guests daily, serving breakfast, lunch, and dinner
 Taking orders if needed for breakfast, lunch, or dinner
 Ensuring each guest receives prompt, friendly, and attentive service
 Was awarded the first and second stars within our Lucky Star Program
Education
Western Guilford High School, Greensboro, NC, June 2008, Overall GPA 3.2; Honors each
semester, AP final semester
New York Institution of Arts and Design, Online Event Planning course, June 2015 - Present
Personal Details
Maria Fernanda Herrera
6228-F Nile Pl.
Greensboro, NC
27409
C: (336) 392-5827
E: mf_herrera@outlook.com
DOB: 01/09/1989
Driving license: Yes
Able to work in the US: Yes
Nationality: Mexican
REFERENCES
QW Proximity Hotel
General Manger: Martin Hunt mhunt@qwrh.com
The Piedmont Club Winston-Salem
Service Director: Jeffrey Hoover jeffrey.hoover@clubcorp.com

5. Sales Representative: Kaitlyn Green kaitlyn.green@clubcorp.com
General Manager: Robin Wharton robin.wharton@clubcorp.com