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8201 Henry Avenue Apt I 17
Philadelphia, PA 19128
1-717-372-9006
jamie.e.purvis@gmail.com
JAMIE E. PURVIS
OBJECTIVE A results-oriented, skilled and driven individual, looking for new and exciting
challenges. A detailed, adept communicator, and team player, who has the valuable skill
of understanding and working in an operations environment from concept to
completion, and contributing to that success. My objective is to apply my skills and
determination to help your organization reach its goals with a focus on your vision,
values, and mission, using my capabilities and work planning, but with the flexibility to
move and change in a fast-paced and borderless environment utilizing technology, effort
and collaboration.
SKILLS & ABILITIES  Proficient in Microsoft Office Suite
 Knowledgeable of various warehouse management systems
 Supply Chain and resource management
 Training and development
 Bench strength development
 Project management
 P&L management
 Excellent time management
 Skilled multi-tasker
 Process improvement
 Small parcel management
 New facility start-up as well as shut-down experience
EXPERIENCE Area Logistics Manager, Tech Data Logistics and Integration Center
Current
Manages and monitors performance in the Distribution center. Ensures standards of measurement for
department are maintained and implements policies and procedures to reduce cost, enhance productivity,
efficiency, and quality of work. Ensures enforcement of safety codes, OSHA standards and sound
housekeeping practices within the department. Works directly on thewarehouse floor making sure product
is properly shipped and inventoried.
 Develops and drives programs to ensure the efficient and cost-effective operation and utilization
of the facility.
 Develops and promotes a team atmosphere.
 Applies sound communication and motivational techniques in supervising, counseling and
disciplining subordinates.
 Key player in associate satisfaction, communication, recognition, training and succession
planning.
 Develops, implements and directs programs to ensure thesafety of all personnel, equipment and
property.
 Provides safety instruction to personnel as needed (formal/informal).
 Assures compliance with OSHA and MSDSregulations.
 Audits operations to ensure service standards are being met.
 Ensures the accurate and timely preparation, processing, distribution and retention of all necessary
reports and records regarding distribution center operations.
 Ensuring customer requirements are met in an efficient manner.
Page 2
 Assures that all department KPIs are met .
 Develops and implements an effective operation that minimizes cost and ensures work is
processed accurately and promptly
 Determines work procedures, prepares work schedules and expedites workflow.
 Issues written and oral instructions.
 Manages daily labor and cost.
 Coaches and mentors associates for improved performance.
 Manages associates to achieve prescribed labor center goals.
 Maintains a productive team by creating programs to retain, train and develop associates.
 Applies sound communications and motivational techniques in supervising, counseling and
disciplining associates.
 Coordinates training of new and existing associates.
 Manages customer service aspect of the distribution center facility, both internally and externally
to ensure order integrity, accuracy and timely shipment.
 Handles all customer/vendor issues and problems.
 Develops and recommends enhancements to systemto improve operational efficiency, accuracy
and customer service levels.
 Enforces safety codes and OSHA standards.
 Ensures sound housekeeping practices within the department.
 Reconciles all payrolland attendance records. Ensures all Kronos records are accurate.
 Meets attendance and punctuality standards.
Operations Supervisor, Exel (The Home Depot Rapid Deployment Center)
August 2014 – March 2015
Responsible for Processing department in a 568,000 square foot RDC with over 400 associates. This facility
services 113 of TheHome Depot stores and ranks second in processed volume of all Home Depot RDCs.
The facility ships over 20.8 million cases annually, which are processed through fluid receiving and manual
selection along with cross dock while facilitating a nearly identical outbound volume
 Translate business needs and priorities into actionable logistics strategies
 Minimize damage and repair costs through careful management and preventativemaintenance
 Monitor thework-flow for 60+ direct associates
 Coach associates and conduct performance reviews
 Conduct research on logistics operations, including literature reviews, interviews, and site visits
 Implement/issue corrective action for improved performance
 Forecast and plan daily labor
Interim Operations Manager / Facility Liaison, Exel (Energizer)
April2014 – August 2014
Responsible for successful shutdown/consolidation of two operations
 Career Development - Inducted into Exel's nation-wide Emerging Leaders Program (promotes
rapid career development for high performing individuals)
 Participated in pilot AEP (Associate Enrichment Program) --- Mentored two associates which led
to one being promoted to a “lead” operator role and the other being promoted to a shift supervisor.
 Associate Interaction – Associatedevelopment, one on one coaching, actively engaging associates
in work areas throughout scheduled shifts, conflict resolution among associates, associate group
meetings, training and development
 Process Improvement – Action planning with client, project planning follow-up, spaceplanning,
work process documentation and analysis, turnover review and workshop participation
Page 3
 Planning - Manpower planning and modeling, equipment maintenance, work flow prioritization
and daily scheduling
 Human Resources - Identifying labor needs, interviews and recruiting activities, interviews and
recruiting activities for seasonal employment, implementing training, and coaching / counseling
for improved performance
 Communications - Staff meetings, shift alignment, customer interactions, vendor/service provider
interactions, and internal communications with peers, staff and internal business unit departments
 Reporting - Key performance indicator tracking, quality reports, audits, financial reporting,
material handling equipment reports, siteand individual performance tracking and customer
required reports
Operations Supervisor, Exel (Mondelēz International Inc)
May 2013 – April2014
Led and developed a team of 150+ associates across multiple shifts in a one million square foot start-up
facility
 Supervised daily operations and managed a project department which provided “valued added”
services to customer with P&L responsibilities
 Promoted thesuccessful implementation of a labor management system
 Reviewed vendor claims and order reports.
 Analyzed processes and philosophies to identify weaknesses and opportunities
 Took on role of site safety champion
 Took on responsibilities of operations manager in his absence.
Operations Supervisor, Exel (Energizer)
June 2012 – May 2013
Led and developed a team of 25 associates in a six hundred thousand square foot
facility.
 Associate Interaction – Associatedevelopment, one on one coaching, actively engaging associates
in work areas throughout scheduled shifts, conflict resolution among associates, associate group
meetings, training and development.
 Process Improvement – Action planning with client, project planning follow-up, spaceplanning,
work process documentation and analysis, turnover review and workshop participation.
 Planning - Manpower planning and modeling, equipment maintenance, work flow prioritization
and daily scheduling.
 Human Resources - Identifying labor needs, interviews and recruiting activities, interviews and
recruiting activities for seasonal employment, implementing training, and coaching / counseling
for improved performance.
 Communications - Staff meetings, shift alignment, customer interactions, vendor/service provider
interactions, and internal communications with peers, staff and internal business unit
departments.
 Reporting - Key performance indicator tracking, quality reports, audits, financial reporting,
material handling equipment reports, siteand individual performance tracking and customer
required reports.
CustomerSolutions Consultant, Lowes Home Improvement
Page 4
August 2009 – June 2012
 Maintained a clean/orderly work area
 Facilitated customer relations
 Solved customer-related complaints
 Issued credits/refunds/receipts
 Provided customers with pertinent information surrounding products.
Internal Communications Intern, Volvo Construction Equipment North American Plant/Sales
Headquarters
May 2011 – August 2011
 Managed internal communications using various platforms such as digital signage, the company
intranet and site-wide memorandums
 Assisted with strategy deployment and cascading information to employees regarding current
strategic objectives and key focus areas
 Ensured communication strategy was consistent and reflective of Volvo CE’s global strategic
vision
 Edited and published videos and photography on company intranet and Volvo CE News Online
(electronic magazine), editing and designing internal newsletters, flyers and local newspaper
advertisements
 Measured results of communication efforts using data tracking and Google Analytics
Crew Supervisor, Shippensburg University Maintenance Team
May 2009 – May 2011
 Supervised a crew of four maintenance workers
 Cleaned and painted dorms throughout campus
 Responsible for logging associate hours
Sales Associate /Foreman, Pond Appeal
June 2005 – August 2008
 Maintained a clean/orderly work area
 Facilitated customer relations
 Solved customer-related complaints
 Issued credits/refunds/receipts
 Provided customers with pertinent information surrounding products
 Maintained storeinventory
 Supervised various tasks dealing with landscaping and hardscaping
Sales Associate, Wayne Avenue Cleaners
November 2005 – November 2006
 Maintained a clean/orderly work area
 Facilitated customer relations
 Solved customer-related complaints
 Issued credits/refunds/receipts
 Coordinated pick-up/delivery of customer merchandise
EDUCATION Shippensburg University – Shippensburg PA - Bachelor of Science in Business Administration
Double Major: Business Management / Marketing
Shippensburg University – Shippensburg PA - Master of Science in Organizational Development and
Leadership
Page 5
Concentration: Business and Management Information Systems (Degree in progress)
REFERENCES
Available upon request
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Resume May 2015

  • 1. 8201 Henry Avenue Apt I 17 Philadelphia, PA 19128 1-717-372-9006 jamie.e.purvis@gmail.com JAMIE E. PURVIS OBJECTIVE A results-oriented, skilled and driven individual, looking for new and exciting challenges. A detailed, adept communicator, and team player, who has the valuable skill of understanding and working in an operations environment from concept to completion, and contributing to that success. My objective is to apply my skills and determination to help your organization reach its goals with a focus on your vision, values, and mission, using my capabilities and work planning, but with the flexibility to move and change in a fast-paced and borderless environment utilizing technology, effort and collaboration. SKILLS & ABILITIES  Proficient in Microsoft Office Suite  Knowledgeable of various warehouse management systems  Supply Chain and resource management  Training and development  Bench strength development  Project management  P&L management  Excellent time management  Skilled multi-tasker  Process improvement  Small parcel management  New facility start-up as well as shut-down experience EXPERIENCE Area Logistics Manager, Tech Data Logistics and Integration Center Current Manages and monitors performance in the Distribution center. Ensures standards of measurement for department are maintained and implements policies and procedures to reduce cost, enhance productivity, efficiency, and quality of work. Ensures enforcement of safety codes, OSHA standards and sound housekeeping practices within the department. Works directly on thewarehouse floor making sure product is properly shipped and inventoried.  Develops and drives programs to ensure the efficient and cost-effective operation and utilization of the facility.  Develops and promotes a team atmosphere.  Applies sound communication and motivational techniques in supervising, counseling and disciplining subordinates.  Key player in associate satisfaction, communication, recognition, training and succession planning.  Develops, implements and directs programs to ensure thesafety of all personnel, equipment and property.  Provides safety instruction to personnel as needed (formal/informal).  Assures compliance with OSHA and MSDSregulations.  Audits operations to ensure service standards are being met.  Ensures the accurate and timely preparation, processing, distribution and retention of all necessary reports and records regarding distribution center operations.  Ensuring customer requirements are met in an efficient manner.
  • 2. Page 2  Assures that all department KPIs are met .  Develops and implements an effective operation that minimizes cost and ensures work is processed accurately and promptly  Determines work procedures, prepares work schedules and expedites workflow.  Issues written and oral instructions.  Manages daily labor and cost.  Coaches and mentors associates for improved performance.  Manages associates to achieve prescribed labor center goals.  Maintains a productive team by creating programs to retain, train and develop associates.  Applies sound communications and motivational techniques in supervising, counseling and disciplining associates.  Coordinates training of new and existing associates.  Manages customer service aspect of the distribution center facility, both internally and externally to ensure order integrity, accuracy and timely shipment.  Handles all customer/vendor issues and problems.  Develops and recommends enhancements to systemto improve operational efficiency, accuracy and customer service levels.  Enforces safety codes and OSHA standards.  Ensures sound housekeeping practices within the department.  Reconciles all payrolland attendance records. Ensures all Kronos records are accurate.  Meets attendance and punctuality standards. Operations Supervisor, Exel (The Home Depot Rapid Deployment Center) August 2014 – March 2015 Responsible for Processing department in a 568,000 square foot RDC with over 400 associates. This facility services 113 of TheHome Depot stores and ranks second in processed volume of all Home Depot RDCs. The facility ships over 20.8 million cases annually, which are processed through fluid receiving and manual selection along with cross dock while facilitating a nearly identical outbound volume  Translate business needs and priorities into actionable logistics strategies  Minimize damage and repair costs through careful management and preventativemaintenance  Monitor thework-flow for 60+ direct associates  Coach associates and conduct performance reviews  Conduct research on logistics operations, including literature reviews, interviews, and site visits  Implement/issue corrective action for improved performance  Forecast and plan daily labor Interim Operations Manager / Facility Liaison, Exel (Energizer) April2014 – August 2014 Responsible for successful shutdown/consolidation of two operations  Career Development - Inducted into Exel's nation-wide Emerging Leaders Program (promotes rapid career development for high performing individuals)  Participated in pilot AEP (Associate Enrichment Program) --- Mentored two associates which led to one being promoted to a “lead” operator role and the other being promoted to a shift supervisor.  Associate Interaction – Associatedevelopment, one on one coaching, actively engaging associates in work areas throughout scheduled shifts, conflict resolution among associates, associate group meetings, training and development  Process Improvement – Action planning with client, project planning follow-up, spaceplanning, work process documentation and analysis, turnover review and workshop participation
  • 3. Page 3  Planning - Manpower planning and modeling, equipment maintenance, work flow prioritization and daily scheduling  Human Resources - Identifying labor needs, interviews and recruiting activities, interviews and recruiting activities for seasonal employment, implementing training, and coaching / counseling for improved performance  Communications - Staff meetings, shift alignment, customer interactions, vendor/service provider interactions, and internal communications with peers, staff and internal business unit departments  Reporting - Key performance indicator tracking, quality reports, audits, financial reporting, material handling equipment reports, siteand individual performance tracking and customer required reports Operations Supervisor, Exel (Mondelēz International Inc) May 2013 – April2014 Led and developed a team of 150+ associates across multiple shifts in a one million square foot start-up facility  Supervised daily operations and managed a project department which provided “valued added” services to customer with P&L responsibilities  Promoted thesuccessful implementation of a labor management system  Reviewed vendor claims and order reports.  Analyzed processes and philosophies to identify weaknesses and opportunities  Took on role of site safety champion  Took on responsibilities of operations manager in his absence. Operations Supervisor, Exel (Energizer) June 2012 – May 2013 Led and developed a team of 25 associates in a six hundred thousand square foot facility.  Associate Interaction – Associatedevelopment, one on one coaching, actively engaging associates in work areas throughout scheduled shifts, conflict resolution among associates, associate group meetings, training and development.  Process Improvement – Action planning with client, project planning follow-up, spaceplanning, work process documentation and analysis, turnover review and workshop participation.  Planning - Manpower planning and modeling, equipment maintenance, work flow prioritization and daily scheduling.  Human Resources - Identifying labor needs, interviews and recruiting activities, interviews and recruiting activities for seasonal employment, implementing training, and coaching / counseling for improved performance.  Communications - Staff meetings, shift alignment, customer interactions, vendor/service provider interactions, and internal communications with peers, staff and internal business unit departments.  Reporting - Key performance indicator tracking, quality reports, audits, financial reporting, material handling equipment reports, siteand individual performance tracking and customer required reports. CustomerSolutions Consultant, Lowes Home Improvement
  • 4. Page 4 August 2009 – June 2012  Maintained a clean/orderly work area  Facilitated customer relations  Solved customer-related complaints  Issued credits/refunds/receipts  Provided customers with pertinent information surrounding products. Internal Communications Intern, Volvo Construction Equipment North American Plant/Sales Headquarters May 2011 – August 2011  Managed internal communications using various platforms such as digital signage, the company intranet and site-wide memorandums  Assisted with strategy deployment and cascading information to employees regarding current strategic objectives and key focus areas  Ensured communication strategy was consistent and reflective of Volvo CE’s global strategic vision  Edited and published videos and photography on company intranet and Volvo CE News Online (electronic magazine), editing and designing internal newsletters, flyers and local newspaper advertisements  Measured results of communication efforts using data tracking and Google Analytics Crew Supervisor, Shippensburg University Maintenance Team May 2009 – May 2011  Supervised a crew of four maintenance workers  Cleaned and painted dorms throughout campus  Responsible for logging associate hours Sales Associate /Foreman, Pond Appeal June 2005 – August 2008  Maintained a clean/orderly work area  Facilitated customer relations  Solved customer-related complaints  Issued credits/refunds/receipts  Provided customers with pertinent information surrounding products  Maintained storeinventory  Supervised various tasks dealing with landscaping and hardscaping Sales Associate, Wayne Avenue Cleaners November 2005 – November 2006  Maintained a clean/orderly work area  Facilitated customer relations  Solved customer-related complaints  Issued credits/refunds/receipts  Coordinated pick-up/delivery of customer merchandise EDUCATION Shippensburg University – Shippensburg PA - Bachelor of Science in Business Administration Double Major: Business Management / Marketing Shippensburg University – Shippensburg PA - Master of Science in Organizational Development and Leadership
  • 5. Page 5 Concentration: Business and Management Information Systems (Degree in progress) REFERENCES Available upon request