1. SUROJIT BANERJEE
Mobile: 09836106444/09538150404
Email: surojitbanerjee27@gmail.com
Professional Experience:
Excellent commitment, dedication and planningtowards goal oriented tasks and problem-solving skills
with excellent communication skills.
Core Competencies in Human Resource Management includingHROutsourcing.
Involved in HR OutsourcingOperations delivery.
Provideend-to-end employee lifecyclemanagement includingHireand On boarding,Employee Data
Changes, Separations,Salary changes.
Full end- to-end Payroll includingadjustments,Overtime and expenses.
ProvidingHR solutions to different regions around the Globe including(NAFTA, APAC & EAME)
Key Competencies
Payroll Management
HRO Transition
HR Administration
ClientManagement
Compensation and Benefits
Performance Management
Organizational Management
Current Responsibilities:
Designation- HR Executive
Job Profile- HR Payroll- from Feb 2016 to till date
WIPRO TECHNOLOGIES. Bangalore
Handlingend to end payroll lifecyclefor offshore and onshore employee for EMEA Countries around
2000 employee.
Responsibleto take care of the EMEA countries pre and post payroll activities.
Validatingour payroll inputs and Consultant (ADP ) output fileand analyzingwhich needs to be
considered.
Authenticate the information and approveon the information changes on SAP Employee Database/
Manage SAP Information changes.
Generating the monthly payroll reports on SAP related to employee Benefit options and contributions,
reconciliation of the contribution amounts, New Hire report, Leaver report, Movement analysisreport
(FTE reporting), Pensions,different type of leaves (Sabbatical,Sickness,etc).
Resolvingthe employees’ queries related to Payslips,employee benefit, Leave clubbed with lastworking
days,Foreign Travel request settlement policies over the phone and emails.
2. Provideexcellent customer serviceskillsand a desireto deliver a first-classserviceto all our customers.
Assess the query and apply judgment and outline policy accordingto each situation.Act as the firstpoint
of contact for all escalationsprovidingfirstclassHRadviceon all matters of HR especially focusingon
policy and process queries received through and e-mail,and ensure specific individual and team service
level agreements are reached. To ensure the serviceis constantly improving,you’ll provideregular
feedback on frequently asked queries, volume or queries and suggestions for improvements in process
and communications SPOC for HR Queries/ email queue, Allocation of Queries dependent on other
function to relevant stakeholder .SAP HR data is managed with the T code proficiency.
Working with Payroll Processing Tool,updatingand extractingthe data from the tool as a partof
reconciliation of the data.
Also responsibleof pay slip generation and circulation to the employees.
HandlingForeign Travel Request settlement and releasingsalary advances /Initial advances for onshore
and offshore employee.
Preparing variance report/ headcount report and analyzewhich employee to release salary for particular
month.
Calculatingbasic arrearsif an employee joins after Cutoff date on the basis of Calendar days.
Responsibleto park and post the entry in SAP System which helps to get the amount in Travel card if
employee moved to onsitewithout foreign bank account.
Also responsiblefor daily fund transfer from General ledger a/c to employee accountin SAP system.
Designation- HR Consultant
Job Profile- HR Operation – HRO from May 2012 to Feb2016
CAPGEMINIINDIA PVT. LTD. Kolkata
Partof Onsite Transition(Poland) for EAME geography includingpayroll and HRdata management.
Transitioned also accordingto GSM model. Defined Ways of working for Onshore & Offshore team by
doing SIPOC.
Responsiblefor process implementation operationally and process stabilization.PerformService
Rehearsal Testingand User Acceptance Test before Go liveprocess.
Associated with Global Master Data management team and deliveringservices to 3 regions (EAME,
NAFTA,& APAC)
Maintainingdata records for 45,000 employee baseon Organizational Management& Personnel
Administration.
Process all transactional activities within existingand new HR practices,ensuring consistentand efficient
delivery of servicefor FranceRussia & Hungary
Managingthe Employee Data Admin servicethrough which employee master data records are kept up to
date in the client’s systemof record (SAP). Basically manages the complete Employee Life Cycle starting
from hire till retire.
Updating the personal data changein SAP which includes the name change, address change, email id,
phone number change, educational details change,marital statuschangeetc usingPA20,PA30,PA40 etc.
Also updates job data in SAP which includes promotion,transfer, compensation update, position change,
grade change etc.
Creation, modification &delimiting of Org Unit, Cost center, position id,job id in SAP system.
Creation modification and delimiting of Organizational StructureusingPPOME& PP01.
Assigning/ delimitingcostcenter to relevant position,position titlechange,making a position head/chief
and unchief.
Ensure all systems and manual processingis accurateand timely, meeting requirements of i ntegrity
reviews and audits for appropriatesystems and conducted within a process -aligned environment.
3. To ensure team resolves all requests within the SLA.
Ensure high degree of customer satisfaction by providingtimely service.
Reporting for all benefits clienton weekly and monthly basis.
Preparation and distribution of documents (i.e. checklist,quality tracker,flowcharts)
TrainingNew Joiners in the process,conductingrefresher trainingto the team.
Updating dashboard,daily performancecharts on regular basis.
Send daily productivity reportto the leadership team.
Ensure all high priority cases areresolved with appropriate resolution.Provideprocess related feedback
to the team members.
SPOC for Quality,Efficiency and Productivity Support for the clienton behalf of my team.
Responsibleto identify potential areas for Process Improvement, anticipateand handlecritical
situations.
Responsiblefor timely closureof all ResponseQueries and escalation by the clients or others for the
team. Analyze the root causeand have effective checks and process controls in place.
To ensure team delivers Quality serviceby effective auditingsystem.
To ensure employee gets paid correctly duringthe leave.
Send accuratepay information to compensation team for bonus calculation
Manage various activities likedata collection,consolidation and presentation.
Manage and maintain all statutory documents -(DTP’s, SOP’s, GWI’s, LWI’s, QRG’s) guidelines,
manuals,etc.
Ensure high quality of all deliverablerelatingto the serviceline.
Highlights:
Successfully completed Two Transitions for EAME geography- GSM Cluster 1 Including-Italy,Netherlands
and Belgium and GSM Cluster 2-France, Russia and Hungary.
Received Spot Award for being exceptional commitment and contribution in the Process.
Received Soaringeagles Award Consistentperformance & outstandingcommitment towards work.
Award as Best performer Award in our Project for 2012
Rated among the top performers in the team.
EDUCATIONAL CREDENTIALS
S.E.RLY(EnglishMedium)Chakradharpur [10TH] ICSE 2004
Kendriya.Vidhalaya,Chakradharpur [10+2] 12th CBSE 2006
Graduation ,Jawaharlal Nehru College,Chakradharpur 2009
MBA Regional College of Management Autonomous, Bhubaneswar 2012
PERSONAL CREDENTIALS
Date of Birth: 27 Nov 1987
References: Availableon Request
Passport: Availableon Request