1. Stefanie Pierucci
2617 S. VILLAGE DR., UNIT B  COTTONWOOD, ARIZONA 86326  602-380-9950  SLPIERUCCI@GMAIL.COM
Experienced Professional
STRATEGIC PLANNING & TACTICAL EXECUTION  PROCEDURAL DEVELOPMENT
LEVERAGING STAFF DEVELOPMENT/TRAINING & PERFORMANCE MANAGEMENT
STAFF MANAGEMENT/COACHING  ADMINISTRATIVE OPERATIONS 
Dynamic and technically-savvy professional with over six years of EHR interface. Particularly effective in
designing/delivering technical training and boosting end-user technical competence. Highly adept at developing
instructional materials and curricula to bolster staff accountability and performance. Team-oriented leader with strong
interpersonal, negotiations, and problem-solving capabilities.
Professional Experience
COTTONWOOD INTERNAL MEDICINE 2011-
CLINICAL SUPERVISOR
 Collaborates with Practice Administrator to manage and control the standards of quantity, quality and purchase
price in accordance with established policies and procedure.
 Coordinates with the Practice Administrator to manage all inventory control, storage and distribution of all
supplies and equipment.
 Assists with implementation and training of all Federal, State, and OSHA regulations.
 Reduced practice AR 15% through diligent monitoring of accounts and research.
 Implemented Labcorp Beacon, Care 360, CoverMyMeds (Global Medication Prior Authorization Website)
 Trained exsisting clinical staff on using EHR, Labcorp Beacon, Care 360, CoverMyMeds efficiently.
 Liased with multiple vendors to reduce inventory spending, improve practice efficiency while increasing patient
satisfaction.
YAVAPAI COUMMUNITY HEALTH SERVICES, COTTONWOOD, AZ 2009-2011
CLINICAL SERVICES MANAGER
 Strengthen staff performance by providing guidance, motivation, and discipline on a consistent basis. Assess
staff performance and coach performance turn-around. Conduct monthly staff meetings for 10 staff.
 Improved staffing by outsourcing a time intensive internal process. Allowing existing staff to absorb vacant
positions providing significant cost savings.
 Increased efficiency and performance by assessing existing processes and implementing new/improved customer
service techniques. Resolved software problems to boost productivity. Manage all staff performance
management actions and documentation.
BACTES IMAGING SOLUTIONS, GILBERT, AZ 2004-2009
OPERATIONS MANAGER
 Orchestrated multiple EHR implementation and conversion projects. Participated with client training and end
user understanding.

2.  Increased efficiency and performance by training eight new/existing personnel in imaging equipment operations,
including various EHR systems. Manage all staff performance management actions and documentation.
 Maximized compliance with federal and state law and ensured confidentiality as appointed HIPPA coordinator.
 Surpass customer satisfaction expectations and corporate profitability goals by establishing performance
objectives for and managing seven staff. Develop and ensure achievement of policy/procedural compliance.
 Improved staffing and employee retention by revamping Bactes’ hiring process. Standardized candidate
interview questioning. Served as HR Manager for two years. Design and deliver ongoing employee training on
HIPPA/OSHA compliance, customer service, software/equipment upgrades, and new policies/procedures.
 Strengthen staff performance by providing guidance, motivation, and discipline on a consistent basis. Assess
staff performance and coach performance turn-arounds. Conduct quarterly staff meetings for 10 staff.
 Promoted from Field Representative to District Manager, then Operations Manager for the state of Arizona for
consistently outstanding performance.
Education
EDUCATION
GEORGIA SOUTHERN UNIVERSITY, Statesboro, GA
BACHELOR OF SCIENCE DEGREE IN NUTRITION & FOOD SCIENCE
ST. AUGUSTINE COLLEGE, ST. AUGUSTINE, FLORIDA
CERTIFIED MEDICAL ASSISTANT
AMERICAN HEART ASSOCIATION
BLS CERTIFIED 04/2014-04/2016
Software
ELECTRONIC HEALTH RECORD SYSTEMS & OTHER SOFTWARE
NEXTGEN, GE CENTRICITY, CHARTLOGIC, INTERGY, ALLSCRIPTS, MD PLUS, CERNER, PRACTICE PARTNERS,
MEDINFORMATICS, MEDITECH, HORIZON PATIENT FOLDER (HPF), ATHENA, INCLUDING MICROSOFT OFFICE
SUITES