2. By discussing emotional intelligence theory:
• Focus on positively delivering messages and
information with authenticity.
• Improve group and organizational success
by identifying feeling of your team players.
• Discover how relationships may impact
communication and understanding.
2
Objectives
3. DO YOU THINK
THAT YOU ARE
EMOTIONAL
INTELLIGENT?
CHAT IN YOUR GROUP,
THEN, PLACE ANSWERS IN THE
WEBINAR BOX
EI
5. EMOTIONAL
INTELLIGENCE IN
THE
WORKPLACE
5 MINUTE VIDEO
5
https://www.bing.com/videos/search?q=you+tube+video+em
otional+intelligence&&view=detail&mid=EFC496BAAB2EAF7A
0FDEEFC496BAAB2EAF7A0FDE&&FORM=VRDGAR
6. What if a billion people were
practicing emotional intelligence?
9. DO YOU FEEL
MORE OR LESS
CONNECTED WITH
FAMILY?
“ TO EFFECTIVELY COMMUNICATE WE MUST REALIZE THAT WE ARE ALL
DIFFERENT IN THE WAY WE PERCEIVE THE WORLD AND USE THIS
UNDERSTANDING AS A GUIDE TO OUR COMMUNICATION WITH
OTHERS”. ---- TONY ROBBINS
9
13. • Listen to your body.
• Connect feelings with your
thoughts.
• If you don’t know how you
are feeling, ask some one
else.
• Don’t Interrupt or change
the subject.
• Don’t judge or edit your
feelings too quickly.
• Check if you can find
connections between your
feelings and other times you
felt the same way.
• Write thoughts and feeling
down.
• Know when enough is
enough
• Tune into your conscious
feelings
• Ask your self: How do I feel
today?
WaystoEnhanceYourEmotionalIntelligence
13
Positive Behavioural Tools
Norman Rosenthal, MD, 2011
14. Are not perfect.
Understand balance between
work and play.
Welcome change as part of life.
Curious about others.
Goal Focused
Freedom
Enjoy Life
EISuccess…whatdoesthatlooklike?
Psychology Today says, “EI is the ability to identify and manage your own emotions and the emotions of others”.
14
Raven Fon , 2016
Experience empathy.
Know their strengths and
weaknesses.
Focus on the positive.
Do not live in the past.
Difficut to offend.
Create and maintain
boundaries.
15. Step 1-2
• Develop self awareness
• Accept full responsibility for
your emotions and actions.
• Increase listening skills
• Work on increasing empathy
• Focus 100%
Steps 3-4
• Are you choosing your
behaviors in an intelligent
manner or allowing others to
push your buttons?
• Learn to effectively deal with
impulses. This is a common
cause of of personal turmoil.
• Notice when you are being
counter productive … make
better choices.
Steps 5-7
• Volunteer: Spending time
with others in need… will
increase your sensitivity.
• Keep focus on
responding; requires
consideration and
thought
• Ask your self “ How would
I like to be treated if your
were feeling the same
emotions”?
StepstoDevelopEmotionalIntelligence
15
How high will your Emotional Intelligence be in the future?
Martin Mc Gowan.com, 2015
16. ToincreaseYourEI…
Belief
16
Needs & Wants
Passionate
Empathy
Curiosity
Self AwarenessAnalytical Mind
Optimistic
Adaptability
Desire to Help others succeed and be successful C. Connors, 2018
Cooper and Sawaf (1997) asserted,
“Emotional intelligence is the
ability to sense, understand, and
effectively apply the power and
acumen of emotions as a source of
human energy, information,
connection, and influence.”
17. 17
• The most important thing I learned from the
emotional intelligence training is
____________________
• Right now, I feel that I am strong in the
competency of ___________
• The emotional intelligence competency which
I want to work on most is_____________
• Specific things that I will do to raise my
emotional intelligence
are:______________________
FUTURE PLANS FOR
ENHANCING YOUR
EMOTIONAL
INTELLIGENCE!
Seattle Needle
18. • Focused on positively delivering
messages and information with
authenticity.
• Stated ways to improve group and
organizational success by identifying
feeling of your team players.
• Discovered how relationships may
impact communication and
understanding. 18
Summary
20. THANK YOU
Suzette Davis Reyes
(253)-861-2683
suzettereyes11@gmail.com
20
“Be the change you want to see in
the world”. ----Mahatma Gandhi
Editor's Notes
Good Morning Everyone…
Happy to be here to talk about a passionate topic…EI
Here’s the objectives for this webinar… promise that you will leave and practice EI behaviors / strategies! Daniel Goleman, author of the bestseller “Emotional Intelligence,” is a regular contributor to Korn Ferry. His latest book, "Altered Traits: Science Reveals How Meditation Changes Your Mind, Brain, and Body," is available now.
If you’ve ever lost yourself in a creative project, like developing an app or writing a story, or have competed at the top of your game, whether athletically or mentally, you’ve likely experienced “flow,” a state that underlies people’s best performance. Neuroscience calls flow a state of “neural harmony,” while cognitive science sees it as allowing optimal mental performance. In flow, we channel positive feelings in an energized pursuit of the task at hand. Our focus is undistracted, and we feel a spontaneous joy, even rapture. There’s a quality of effortlessness to our work. This state of maximum cognitive efficiency leads to increased productivity.
On a neurological level, our brains in flow release just enough of the stress hormones cortisol and adrenaline to keep us energized and engaged, as well as some dopamine and norepinephrine, which help keep us focused. Flow occurs in the zone between stress and performance.
In flow, only the brain areas relevant to the task at hand activate, making us undistractable. In contrast, the brain of a person who is bored displays randomly scattered neural activation. They lack the motivation and inspiration necessary for engagement. And the brain of a person who is stressed and frazzled has lots of activity in irrelevant emotional circuitry, creating an anxious distractedness that can eventually lead to burnout. KPRN Ferry Institute
Allow them to write on the chat board and repeat answers.
Harvard Business Review article ; August 2018 – Goleman and Nevarez, Boost EI with 3 questions:
What are the differences between how you see yourself and how others see you?
What matters to you? What motivates you?
What changes will you make to achieve theses goals? Which EI skill do you want to develop better?
Overview of the theory… much out there to be learned.
Assessment quizzes, powerful tools for staff and managers.
Next slide will review concepts…
You Tube Video: Self regulation, regulation of others, empathy very important aspects of EI
Daniel Goleman, author of the bestseller “Emotional Intelligence,” is a regular contributor to Korn Ferry. His latest book, "Altered Traits: Science Reveals How Meditation Changes Your Mind, Brain, and Body," is available now.
If you’ve ever lost yourself in a creative project, like developing an app or writing a story, or have competed at the top of your game, whether athletically or mentally, you’ve likely experienced “flow,” a state that underlies people’s best performance. Neuroscience calls flow a state of “neural harmony,” while cognitive science sees it as allowing optimal mental performance. In flow, we channel positive feelings in an energized pursuit of the task at hand. Our focus is undistracted, and we feel a spontaneous joy, even rapture. There’s a quality of effortlessness to our work. This state of maximum cognitive efficiency leads to increased productivity.
On a neurological level, our brains in flow release just enough of the stress hormones cortisol and adrenaline to keep us energized and engaged, as well as some dopamine and norepinephrine, which help keep us focused. Flow occurs in the zone between stress and performance.
In flow, only the brain areas relevant to the task at hand activate, making us undistractable. In contrast, the brain of a person who is bored displays randomly scattered neural activation. They lack the motivation and inspiration necessary for engagement. And the brain of a person who is stressed and frazzled has lots of activity in irrelevant emotional circuitry, creating an anxious distractedness that can eventually lead to burnout.
Ask them to write answers on chat … what would the world look like?
Make time to communicate face to face…how many people do?
Family dinners? Technology has taken away that human element of communication!
Working…workaholics, competitive, fast paced, commuting increased population density!
Working…workaholics, competitive, fast paced, commuting increased population density!
Review and ask any questions
We are emotional creatures… (EI) has emerged as a construct that is of interest to both academics and practitioners and has become one of the most topical areas in psychological research (e.g., Mayer & Salovey, 1997; Murphy, 2006).
Hope that you gain value from this presentation and learn to understand the ways you can influence your mind and the minds of others, by growing emotionally everyday in all you do!
See definition of empathy – 2 types- affective and cognitive
In closing, on your EI journey, enjoy life… take time and answer these questions!
To Increase your emotional intelligence, develop these 10 qualities, Christopher Connors, June 2018
Boost Your EI with these 3 questions, Goleman and Nevvarez