2. Page 2
The capacity for
recognizing our own
feelings and those of
others, for motivating
ourselves, and for
managing emotions
well in ourselves and
in our relationships.
3. Page 3
5 COMPONENTS OF EI
• Emotional Self-Awareness
• Managing one’s own emotions
• Using emotions to maximize intellectual processing
and decision-making
• Developing empathy
• The art of social relationships
(managing emotions in others)
4. Page 4
WHY I OPTED THIS TOPIC??
• You can buy people’s time;
• you can buy their physical presence at a given place;
• you can even buy a measured number of muscular motions per hour.
• But you cannot buy enthusiasm…
• you cannot buy loyalty…
• you cannot buy the devotion of their hearts.
• This you must earn and being emotionally intelligent is the best way to do
so.
5. Page 5
Objectives of the study
• To assess emotional intelligence among the
employees
• To assess factors affecting decision making
• To devise and develop a problem solving
approach
• To know the areas where emotional
intelligence is applicable
• To know the improvement in working style of
employees through emotional intelligence
• To know the emotional skills of employees and
employers
• To know the working styles of employers and
employees
• To assess the interpersonal and intrapersonal
skills of the employees and employers
6. Page 6
DATA ANALYSIS
• Part 1. Identifying Emotions:
Assess your emotional awareness.
• Part 2. Using Emotions to Facilitate
Thought: Assess your ability to
generate emotions and use them
to think.
• Part 3. Understanding Emotions:
Assess your emotional knowledge.
• Part 4. Managing Emotions:
Assess your emotional
management.
• QUESTIONNAIRE 2
9. Page 9
SOME OTHER FINDINGS
• Employees cannot be easily fooled.
• The problem solving style is more
emotion concerned.
• Emotional intelligence is applicable
in most of the areas of organisation.
• The emotional skills of employees
are high.
• The employees have good
interpersonal and intra personal
skills.
10. Page 10
CONCLUSION
One need not wait to find an opportunity to
develop and leverage his emotional intelligence
skills. Each moment affords you many such
rich opportunities. Your next phone call,
greeting in the hallway, team meeting, or
thought about what’s coming next are all
opportunities for growth. You will feel and think
and decide in each of these situations, so why
not try an emotionally intelligent approach to
just one of them?
This is the time to ask yourself how you are
feeling, how these feelings are guiding your
thinking, why you are feeling this way, and how
your feelings might change, and then
harnessing the wisdom of these feelings as you
think, decide, and act.