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Samih Elborhan
Insurance Sales Manager: National Resources Insurance
Services Co., Abu Dhabi - UAE
Location: Abu Dhabi - UAE
Contact : +971 506146121
Email : samih.elborhan@hotmail.com
Sales Director: Insurance
Snapshot: Strategic business executive, offering 22+ years’ track record in generating insurance sales across diverse roles in the
organizational hierarchy. Proven ability to build strong client relationships and drive new revenue streams. Motivational leader
and mentor of multicultural and cross-functional teams with team management skills, adapting with agility to new
environments and delivering consistently high levels of client satisfaction. Exploring challenging senior managerial assignments
with a professionally managed organization
History of Excellence in…
Strategic Planning ~ Insurance Management ~ Insurance Policy Formulation ~ Internal controls ~ Business Development ~
Market Research ~ Competitor Analysis ~ Key Accounts Management ~ Team Leadership ~ Resource Optimization ~
Compliance Management ~ Performance Analysis
Leadership Strengths & Highlights
Insurance Sales
Management
Well versed in strategic planning, sales, marketing and business development, developing market
position of the company, underwriting / preparing contracts, drafting / issuing insurance policies
Business Development
Skilled in Business Planning & Sizing, Ideation of new services, converting concepts to revenue,
reengineering business processes aligned to market dynamics and competitor activities. Proven
ability in devising marketing / pricing strategy and commercial launch of new products & services
and rendering product management support for existing products & services
Operations &
Administration
Demonstrated ability in defining/ evaluating standard operating procedures; assess industry
standards, trends, practices to identify developments execution; apply analytic methods/ tools to
understand, predict, or control operations or processes
Client Engagement
Highly organized and client-focused, having outstanding skills in interacting with clients,
understanding their requirements and accordingly devising customized solutions, thereby
maintaining complete client satisfaction and creating repeat business opportunities
Team Building &
Leadership
Visionary & decisive leader, noted for sound, practical management style and excellent
organization, communication, presentation & interpersonal skills; Proven ability to lead and
motivate large cross-functional and multi-cultural teams to maximize productivity
Selected Value-Offered Highlights
√ Rated high for maintaining updated knowledge of insurance products by virtue of prolonged association with the sector
Professional Experience
National Resources Insurance Services Co., Abu Dhabi - UAE ~ H.O. Jan 1994 onwards
Career Progression:
• Insurance Sales Manager Jan 2002 till date
• Sales Officer Jan 1997 – Jan 2002
• Motor Insurance Branch Manager Nov 1994 – Jan 1997
Key Responsibilities:
As Insurance Sales Manager
• Define & implement strategies for retaining / enhancing existing market share across the target market segment. Cater to
insurance policies for Motor, Fire, Property, CAR, EAR, Machinery as well as Risk, Life and Medical Insurance
• Collate market intelligence on competition and other market trends for restructuring business strategies for enhancing
market penetration
• Build / maintain productive business relationship with clients for identification and development of new business
opportunities
• Render insurance providers and services to sales agents for enhancing sales of insurance policies. Update agents with
changes regarding insurance services and products
• Guide team members in rendering after sales services to clients like endorsements, printing addition cards followed by on-
spot delivery of cards & documents to clients on spot, weekly visits to the clients
• Follow up with concerned departments on client payments, reimbursement claims and other client issues aimed at
enhancing client satisfaction
• Negotiate with Insurance Companies on motor insurance prices and other related issues. Follow up with insurance
companies for expediting processing and settlement of insurance claims
• Groom & mentor team members in enhancing client satisfaction and business generation by rendering qualitative service
delivery
• Prepare & present various status reports during senior management reviews and maintain updated details of insurance
policies and records
As Sales Officer
• Represented insurance companies in generating sale of Motor, Fire, Property, CAR, EAR, Machinery All Risk, Life and
Medical insurances to companies and individuals
• Interacted with clients for obtaining data on financial resources & recommendations as well as other parameters related to
insurance policy prior to finalizing business deals
• Built / maintained productive business relationship with existing clients & prospects for identifying and developing new
business opportunities
• Ensured compliance to policy requirements including documentations and appropriate forms. Managed administrative
aspects related to maintaining records and processing policy renewals
• Identified company offering type of coverage requested by client to underwrite policy. Interacted with underwriter for
submitting forms and obtaining binder coverage
• Calculated premiums and defined premium payment terms. Followed up with clients and insurance service providers for
settlement of various claims
As Motor Insurance Branch Manager
• Coordinated activities related to setting up & managing the Motor Insurance Branch for accomplishing assigned business
targets
Credentials
• General Insurance Business: CII, Chartered Insurance Institute - London, UK.(currently pursuing)
• Political Science, Lebanese University - Saida, Lebanon, 1989
• Diploma: Construction & General Works, Saida Technical High School - Saida, Lebanon, 1987
Personal Details
• Date of Birth: 18th
June 1968
• Languages Known: English, Arabic and French
• Nationality: Lebanese
• Passport Details: 2828338 valid till 2019
~ References Available Upon Request ~

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Insurance Sales Manager with 22+ years experience in Abu Dhabi

  • 1. Samih Elborhan Insurance Sales Manager: National Resources Insurance Services Co., Abu Dhabi - UAE Location: Abu Dhabi - UAE Contact : +971 506146121 Email : samih.elborhan@hotmail.com Sales Director: Insurance Snapshot: Strategic business executive, offering 22+ years’ track record in generating insurance sales across diverse roles in the organizational hierarchy. Proven ability to build strong client relationships and drive new revenue streams. Motivational leader and mentor of multicultural and cross-functional teams with team management skills, adapting with agility to new environments and delivering consistently high levels of client satisfaction. Exploring challenging senior managerial assignments with a professionally managed organization History of Excellence in… Strategic Planning ~ Insurance Management ~ Insurance Policy Formulation ~ Internal controls ~ Business Development ~ Market Research ~ Competitor Analysis ~ Key Accounts Management ~ Team Leadership ~ Resource Optimization ~ Compliance Management ~ Performance Analysis Leadership Strengths & Highlights Insurance Sales Management Well versed in strategic planning, sales, marketing and business development, developing market position of the company, underwriting / preparing contracts, drafting / issuing insurance policies Business Development Skilled in Business Planning & Sizing, Ideation of new services, converting concepts to revenue, reengineering business processes aligned to market dynamics and competitor activities. Proven ability in devising marketing / pricing strategy and commercial launch of new products & services and rendering product management support for existing products & services Operations & Administration Demonstrated ability in defining/ evaluating standard operating procedures; assess industry standards, trends, practices to identify developments execution; apply analytic methods/ tools to understand, predict, or control operations or processes Client Engagement Highly organized and client-focused, having outstanding skills in interacting with clients, understanding their requirements and accordingly devising customized solutions, thereby maintaining complete client satisfaction and creating repeat business opportunities Team Building & Leadership Visionary & decisive leader, noted for sound, practical management style and excellent organization, communication, presentation & interpersonal skills; Proven ability to lead and motivate large cross-functional and multi-cultural teams to maximize productivity Selected Value-Offered Highlights √ Rated high for maintaining updated knowledge of insurance products by virtue of prolonged association with the sector Professional Experience National Resources Insurance Services Co., Abu Dhabi - UAE ~ H.O. Jan 1994 onwards Career Progression: • Insurance Sales Manager Jan 2002 till date • Sales Officer Jan 1997 – Jan 2002 • Motor Insurance Branch Manager Nov 1994 – Jan 1997 Key Responsibilities: As Insurance Sales Manager • Define & implement strategies for retaining / enhancing existing market share across the target market segment. Cater to insurance policies for Motor, Fire, Property, CAR, EAR, Machinery as well as Risk, Life and Medical Insurance • Collate market intelligence on competition and other market trends for restructuring business strategies for enhancing market penetration
  • 2. • Build / maintain productive business relationship with clients for identification and development of new business opportunities • Render insurance providers and services to sales agents for enhancing sales of insurance policies. Update agents with changes regarding insurance services and products • Guide team members in rendering after sales services to clients like endorsements, printing addition cards followed by on- spot delivery of cards & documents to clients on spot, weekly visits to the clients • Follow up with concerned departments on client payments, reimbursement claims and other client issues aimed at enhancing client satisfaction • Negotiate with Insurance Companies on motor insurance prices and other related issues. Follow up with insurance companies for expediting processing and settlement of insurance claims • Groom & mentor team members in enhancing client satisfaction and business generation by rendering qualitative service delivery • Prepare & present various status reports during senior management reviews and maintain updated details of insurance policies and records As Sales Officer • Represented insurance companies in generating sale of Motor, Fire, Property, CAR, EAR, Machinery All Risk, Life and Medical insurances to companies and individuals • Interacted with clients for obtaining data on financial resources & recommendations as well as other parameters related to insurance policy prior to finalizing business deals • Built / maintained productive business relationship with existing clients & prospects for identifying and developing new business opportunities • Ensured compliance to policy requirements including documentations and appropriate forms. Managed administrative aspects related to maintaining records and processing policy renewals • Identified company offering type of coverage requested by client to underwrite policy. Interacted with underwriter for submitting forms and obtaining binder coverage • Calculated premiums and defined premium payment terms. Followed up with clients and insurance service providers for settlement of various claims As Motor Insurance Branch Manager • Coordinated activities related to setting up & managing the Motor Insurance Branch for accomplishing assigned business targets Credentials • General Insurance Business: CII, Chartered Insurance Institute - London, UK.(currently pursuing) • Political Science, Lebanese University - Saida, Lebanon, 1989 • Diploma: Construction & General Works, Saida Technical High School - Saida, Lebanon, 1987 Personal Details • Date of Birth: 18th June 1968 • Languages Known: English, Arabic and French • Nationality: Lebanese • Passport Details: 2828338 valid till 2019 ~ References Available Upon Request ~