1. Eric (Rick) Bauer
512 Machado Way, Vista, CA 92083
Mobile: 925-784-8763
RickBauer47@gmail.com
Sales Manager /Service Sales Manager/Key Account Manager
Persistent, hard-working, competitive sales professional with managerial experience, seeking
to utilize my leadership & successful sales background to positively impact the bottom line of
a reputable company.
CORE STRENGTHS
27 Years of Sales Experience including Service Sales, Healthcare Sales & 9 Years in Management
▪ Solution Sales ▪ Public Speaker – Extensive Presentation Experience ▪ Organized ▪ Effective at
Multitasking ▪ Training Experience ▪ Proficient in Word, Excel, & Power Point ▪ Self-Starter ▪
Respected for Integrity ▪ Strong Work Ethic ▪ Time Management ▪ People Management Skills ▪
Analytical Thinker ▪ Leadership Background
ACCOMPLISHMENTS
Currently on pace to be over quota in 2016 for contracts with a target of over $33 million
Had an increase in overall Service Sales of 4% in 2015 reaching over $58 million in sales
Wrote a White Paper on Service Sales that was distributed to the field January 2016
Achieved sales growth (year over year) in each of first 3 years with Hach Company
Exceeded company target growth in 15 of 16 years with QSP
Managed Northern California sales team of 10 people ($4 million in sales) at QSP
PROFESSIONAL EXPERIENCE
Hach Company:June 2013 – Present
Hach is a world leader in the manufacture and distribution of analytical instruments, test kits, and
reagents for testing the quality of water, aqueous solutions, and air.
Service Application Sales Manager: January 2015 to present
Work closely with Key Account Managers and Regional Sales Manager to help the company reach
quota in Service Contract sales.
Responsible for working on complex customer deals using creativity and tenacity to drive sales
to completion.
Prioritize tasks and create action plans with Regional/Divisional Sales Managers to help them
meet sales goals.
Deliver and support training programs (WebEx, etc) related to service applications on an
assigned basis.
Develop sales tools (value sell documents, application notes, etc) to help support the field sellers
in service strategy and selling techniques.
Provide key insight to marketing and business unit to facilitate strategic business plans.
2. Solution Sales Account Manager: June 2013 – December 2014
Achieved a growth of 120% over previous year in first full year in territory.
Total sales for the first full year reached $4.4 million.
Promote the company’s service products within an assigned geography and create a tactical
and strategic plan to integrate all service related sales activity.
Manage and support all service contracts and sales activities on the Pacific Coast.
Worked with other Hach sales channels to develop action plans within territories, establish &
maintain service agreements (including corporate accounts), and develop conflict resolution.
Annually submit & implement a detailed sales plan identifying sales objectives, sales
opportunities, major customers, and regional shows to be attended.
Responsible for quoting service activity relative to my territory.
QSP, Inc./GreatAmerican: 1995– May 201
Fund raising division of Time, Inc., has helped schools raise over $3 billion for enrichment programs
vital to a meaningful, well-rounded education.
District Sales Manager (Great American Opportunities): 2013 – Present
Directly supervise a district to make sure the sales representatives are keeping up with
company policies & procedures, reporting weekly activities, and reaching sales targets for their
specific territory.
Help train new hires within the region by riding along with them on sales calls and participating
in conference calls.
Continue to run my own territory in an efficient manner in line with the Field Sales Manager
responsibilities listed below.
Region Promotion Manager (QSP, Inc/Great American): 2008 – 2012
Responsibilities include training, development, trade shows, and implementation of national
promotion.
Coordinate the annual company meeting to include the company-wide promotion program and
execute initiatives that are designed to increase sales and profits for the national sales force.
Chair the annual company bulk-buy process including a yearly $3 million company purchase
which included B2B relations with vendors and negotiations on pricing.
Develop promotional videos used by Field Managers for school presentations.
Supervise the annual Western Region meeting to discuss promotional goals and create action
plans for the upcoming year. Keep the region updated through monthly conference calls and
weekly email correspondence.
Trainer (QSP, Inc): July, 2010 – December 2012
Responsible for daily hands on training of a new Field Sales Manager including mentoring,
communicating the diverse products and programs offered, assisting with selling and servicing
3. accounts, cold calling, competing for business, territory development, and creating daily action
plans. Facilitate training webinars with the rookie sales class.
District Sales Manager (QSP, Inc): 2004 – 2008
Directly supervised a sales force of 13 Field Managers by implementing communication from
the home office & Regional Manager. Introduced company initiatives, developed territory
sales goals, and coordinated salary/commission structure on a quarterly basis.
Field Sales Manager (QSP, Inc): 1995 – present
Organize profitable and creative fundraising program for schools/organizations through
motivational presentations directed towards increasing faculty and student participation.
Utilize strong time management skills to develop new business while maintaining existing
renewal base through superb service and building relationships.
MerckHuman Health Division: 1990 – 1995
Pharmaceutical Sales Representative:
Responsible for understanding therapeutic conditions and treatment protocols related to
cardiovascular, gastrointestinal, and urological prescription medications. Provide physicians,
pharmacists, and key hospital personnel detailed functions of our product line and benefits of use in
their patients. Firsthand work with hospital formularies.
AWARDS & RECOGNITIONS
Manager’s Award (QSP): For exemplary contributions to the region
Lighthouse Award (QSP): Go above and beyond what was asked of you
President’s Awards (QSP): Career Production in excess of $8 million
EDUCATION
University of California, San Diego – B.A. degree in Biology (animal physiology) with a strong
emphasis in mathematics