The document is a resume for Christopher J. Munafo Jr. that summarizes his experience as a motivated sales account manager and retail store manager/buyer with skills in strategic account development, customer service, sales, and business management.

1. CHRISTOPHER J. MUNAFO JR.
1296 CROSS CREEK DR. LOVELAND, OH 45140
(513) 374-5895
Munafo1995@gmail.com
SUMMARY
Motivated Sales Account Manager specializing in budgeting, project
management and staff training and development. Thoroughly
understands customer preferences and needs, and effectively manages
sales teams to optimize customer satisfaction and boost sales.
HIGHLIGHTS
 Strategic account development
 Strong interpersonal skills
 Skilled in MS Office
 Proven sales track record
 Relationship selling
 Strong communicator
 Skilled multi-tasker
 Exceptional customer service skills
 Prospecting and cold calling
 Team building expertise
 Customer-oriented

2.  Demand forecasting
 Knowledge of MRP Systems
ACCOMPLISHMENTS
 Created strategies to develop and increase existing
customer sales, which resulted in a 25% increase in period
sales.
 Established 15 new accounts in a single year through
successful customer development.
 Managed a portfolio of two accounts totaling $3 million in
sales.
 Highest Sales Representative rating in the region, which
accounted for an area of 3 states and15 Sales
Representatives.
 Established a complete TPR Program within an account
which ranked as the largest independent account nationally.

3. EXPERIENCE
KeHE DISTRIBUTORS
Romeoville, IL
August 2015- May 2016
Account Manager- Remke Markets
 Managed Key Account of $2.5 Million in yearly sales for
KeHE
 Managed over 13,000 SKU’s for Remke through an eleven
store chain operation.
 Representation in over 4 departments dealing with Category
Buyers and store level personnel.
 Managed Accounts Payable and Receivable KeHE.
 Collaberated with over 12 National Brokers for Promotions,
Event Planning, and New Item Implementation.
 Developed Programs to “GO TO MARKET” with Remke and
the Broker Community to bring the latest trends to the
market.
 Developed monthly promotions to ensure that Remke was
competitive with other National Competitors.
 Managed Authorized Lists for Remke between two
Distributions. Maximizing profitability within each account
and developing store trends.
 Assisted in development of Planograms for each store
location to ensure maximum profitability.

4.  Developed Yearly Calendar Promotions with National
Manufacturers to maintain performance and shelf integrity.
February 2008- August 2015
Account Sales Representative
 Managed a portfolio of 5 accounts which generated $3
million in revenue per year.
 Collaborated with other account managers to prepare and
deliver performance updates and quarterly business
reviews.
 Wrote, proofed and edited sales proposals and
correspondence.
 Ranked in top 10% of sales representatives out of
representatives in the Great Lakes region.
 Monitored market conditions, product innovations and
competitor activity, and adjusted account sales approach to
address latest market developments.
 Addressed customer questions and concerns regarding
products, prices and availability.
 Developed and expanded existing customer sales by
$500,000 in a two year time frame.
 Answered customers’ questions about product prices,
availability, uses and credit terms.
 Determined the cost and pricing proposals and bids.
 Planned, created and delivered sales presentations.

5.  Developed and executed annual sales plans and strategies
for nations largest independent grocery account.
JUBILEE FOODS
Bethel, OH
January 2001- February 2008
Retail Store Management/Buyer
 Delivered excellent customer service by greeting and
assisting each customer.
 Addressed customer inquiries and resolved complaints.
 Design and implemented customer satisfaction metrics.
 Opened a new store location and assisted in recruiting
and training new staff.
 Stocked and restocked inventory levels to assure
maximized profit levels.
 Reorganized the sales floor to meet company demands.
 Directed and supervised employees engaged in sales,
inventory-taking and reconciling cash receipts.
 Determined staff promotions and demotions, and
terminated employees when necessary.
 Completed weekly schedules according to payroll policies.
 Trained all new managers on store procedures and
policies.

6.  Maintained daily record of all transactions.
 Wrote order supply requests to replenish merchandise.
 Trained staff to deliver outstanding customer service.
 Analyzed marketing information and translated it into
strategic plans.
 Addressed and corrected sales staff communication
issues in tactful and effective manner.
 Contributed to merchandising ideas at team sales
meetings.
EDUCATION
CINCINNATI STATE COMMUNITY COLLEGE
NORTHERN KENTUCKY UNIVERSITY
BISHOP FENWICK HIGH SCHOOL
 Coursework in Management
 Seminar on Retail Advertising
 Seminar on Sales Planning

7. REFERENCES
 DAN DAVIS: KEHE DIST.
National Vendor Manager
Phone: (630) 343-0275 ext. 30275
 CHARLES SUNDSTROM: KEHE DIST.
Director National Account- Meijer
Phone: (269) 254-6907
 ANDREWBACHMAN: MARZETTI BRANDS
National Sales Manager
Phone: (614) 561-6300

8.  KEN GRAU: KEHE DIST.
Director of Sales, Great Lakes Region
Phone: (513) 284-3005
 ROBERTHELLER: KeHE DIST.
Territory Supervisor
Phone: (513) 805-1239
 ED DELASHMIT: CA FORTUNE
Sales Consultant
Phone: (765) 714-5891
 JOHN STUBENRAUCH: EF REIMANN
Sales Consultant
Phone: (513) 265-6465
 KELLY McKINNEY: SIGNATURE SALES
Sales Consultant
Phone: (630) 699-0498

9.  MIKE COCHRAN: FIELDSTONE MARKETING
Sales Consultant
Phone: (312) 315-5186
 DAMIEN CARROLL: PRESENCE MARKETING
Sales Consultant
Phone: (513) 276-3655