2. WHAT IS COMMUNICATION BREAKDOWN?
Communication breakdown, as defined by Emily
Rodgers in her online article, “is a failure to
exchange information, resulting in a lack of
communication.”
3. Communication breakdown in the workplace or in any given
communication scenario as provided by Rodgers .
1. A staff member making a mistake due to
miscommunication or not enough information given
in training.
In the classroom context, you as a learner, may make
mistake in doing your task because of
miscommunication or lack of information
4. Communication breakdown in the workplace or in any given
communication scenario as provided by Rodgers .
2. Two members of staff doing the same task
and not realizing.
In the classroom context, it could be two members
in the group make a duplication of activity and
leave out one task undone instead.
5. Communication breakdown in the workplace or in any given
communication scenario as provided by Rodgers .
3. A colleague not treating a client correctly.
A classroom officer showing unfair treatment to one
classmate for his/her attitude/appearance for
instance, may cause misunderstanding among
students.
6. Communication breakdown in the workplace or in any given
communication scenario as provided by Rodgers .
4. Certain vital tasks not being completed either
on time or to the highest standard because no
one in the team is giving updates to each other.
This happens most of the time in the classroom
when members in a group do not try to
communicate, express themselves, or reach out to
one another.
7. Communication breakdown in the workplace or in any given
communication scenario as provided by Rodgers .
5. An overworked manager sending an email
missing vital information to their team because
they’ve got a client on their case about
completing work.
A group leader or SSG president, for example, may
fail to disseminate important announcement to the
class because he/she is pressured to finish another
task.
8. Communication breakdown in the workplace or in any given
communication scenario as provided by Rodgers .
6. A junior spreading Chinese whispers about the
current state of a project’s completion because
they misheard what their manager was saying.
In a classroom scenario, student A tells student B that
Student C may not be able to graduate but student A
is not so sure about it because he/she only overheard a
conversation of her teachers. The act of spreading the
“talk” is called gossiping. Passing on wrong information
may result to communication breakdown.
9. EFFECTS OF COMMUNICATION BREAKDOWN
Loss of morale
When you experience communication breakdown,
there is a tendency that your sense of purpose,
and enthusiasm towards the task, may also be
affected.
10. EFFECTS OF COMMUNICATION BREAKDOWN
Demotivation
Communication breakdown results to weakening
or even loss of one’s motivation to do what you
are supposed to do.
11. EFFECTS OF COMMUNICATION BREAKDOWN
Embarrassment
A person who has experienced communication
breakdown with his team or is the cause of the
communication barrier will eventually feel guilty
and incompetent over that failure and will feel
haunted by that embarrassment.
12. EFFECTS OF COMMUNICATION BREAKDOWN
Anger
Communication breakdown is so
annoying that anyone involved can get
into serious trouble.
13. EFFECTS OF COMMUNICATION BREAKDOWN
Tension among the team
Everybody in the team gets affected when
communication breakdown strikes. Chances are
people will be pointing fingers to one another.
The question here is who’s to be blamed? No
one. Everyone in the team is responsible and is
equally important in solving the problem.
14. EFFECTS OF COMMUNICATION BREAKDOWN
Stress caused to individuals
Communication breakdown does not only affect
the one who caused it but equally, it affects the
person who received the message but failed to
understand.
15. EFFECTS OF COMMUNICATION BREAKDOWN
Loss of clients, business and sales (or
friends/relationships)
Communication breakdown is really harmful. It will
not only break relationships, it can even do worse.
It means losing people who trust you and whom
you trust. Now, you don’t want that to happen, do
you?
16. EFFECTS OF COMMUNICATION BREAKDOWN
Disorganization
Nothing goes right when a communication
breakdown occurs. Things, situations, relationships
just fall apart and for all you know, you are facing
broken pieces. Don’t wait for that to happen. Do
something before things got shattered because of
careless communication.
17. EFFECTS OF COMMUNICATION BREAKDOWN
Gossip
When communication goes out of control, rumors
begin to spread like a virus. Wrong information
breaks out and spread faster than the truth that’s
why treat communication with proper care.
Communicate properly and honestly.
18. EFFECTS OF COMMUNICATION BREAKDOWN
Gossip
When communication goes out of control, rumors
begin to spread like a virus. Wrong information
breaks out and spread faster than the truth that’s
why treat communication with proper care.
Communicate properly and honestly.
