1. Raj Kumar Jajoo
Contact: +91 9981805429
Email: er.jajoo123@gmail.com, er_jajoo@rediffmail.com
Offering 11+ years of prolific experienced Senior Project Management, Program Management, Change
Management, Technology Management, ICT Consulting Professional, Directorship, Designated Territory
Development Expert, Senior Management Consultant, Specific SLCM and OSEP Consulting professional
Career Summary:
An ambitious professional (B. Tech. & MBA) with experience in diverse areas encompassing Leadership,
Ownership and Commitment, Education, Administration & Information and Communication Technology,
IT Infrastructure Senior Project Management, Functional and Technical Support across MMPs
(Mission Mode Projects), Information and Communication Technology (ICT) Projects, E –
Governance Projects, and the very latest; Freelancing ICT and administrative phenomena on various
projects at local geographic level
Leadership, Ownership and Commitment (LOC) tenet on peak, Having analytical and conceptual
framework mechanism to resolve the critical issues, Thorough Programmatic ability, Global
Exposure of three countries Italy, US and Poland while worked with Acision Telecom company in
HCL, Good innovator and Entrepreneur, Exquisite public speaking in a sophisticated manner
Proficient in Senior Project Management, Adept in formulating integrated strategies while managing &
leading teams for running a successful IT operations and streamline operations by utilizing and
implementing processes that exceeds business’ needs.
Possess well developed communication, strong coordination and problem solving skills with the ability
to make an effective contribution to the performance of a team with good leadership and motivating
capabilities.
Education:
Certificate/Degree University/Board Year of
Passing
Class Percentage
MBA (IT & Networking Management) –
Distance Learning
Pacific Institute of
Engineering &
Management, Dubai
2012 1st Class 68.5%
Bachelors of Engineering (Electronics &
Communication)
University of Rajasthan 2006 1st Class 70%
Class-XII (HSC)
Board of Rajasthan,
Ajmer
2001 1st Class 72%
Class-X (SSC)
Board of Rajasthan,
Ajmer
1999 1st Class 86.67%
Areas of Interest: Transition Management, Program Management Office (PMO), Strategic Consulting, Capacity Building &
Change Management, Research Analysis, Program & Technology Management, and IT Service Management (ITIL)
Managerial Skills: Building & change management, Capacity Research driven good analytical skills, Trainer & facilitation
skills, Program management, Project execution and client interaction skills, LOC (Leadership, Ownership and Commitment)
Skills, Performance Management, Metrics computation, Escalation Matrix formation, Hiring capability phenomenon, Timely
Billing generation, Streamlining processes and coordination among teams, Appropriate documentation as per the standard
2. guidelines, Writing books and technical thoughts, blogs and attending crucial webinars and seminars on technologies and
social themes
Technical Skills: ITILv3, PRINCE2, PMP, Networking, Telecom, Wi-Fi, TCP-IP Protocol Suite, Network Security & Network
Infrastructure, Analytic skills, Technical, Commercial and Academic writing skills, Typical Freelancing skills, Cisco
Technologies, Network Management Functions & Security, Hardware & Software Troubleshooting, Perception of the CAIN
Software, Wire shark Network Analyzer, and Orion Network Performance Monitor, e-Commerce, Next Generation Platforms
Professional Experience:
Ernst & Young LLP, August 2016-Till Date
Project Manager (Governmental Transaction Advisory Services)
Review of existing IT/ITeS Policy and revising the same on the basis of best national & international policies to promote private
sector investment in this sector pertaining to Government of Jharkhand
Draftingof ESDM, BPO, ICT (IT/ITeS) and Start-Up Policies for Government of Jharkhand
Define the roadmap and action planfor organizing the IT summits, domestic and international roadshows
Knowledge creation & management in designing, developing various marketing tools, collaterals and publicity materials
Preparation of DPR, Infrastructure Development Plan, Guidelines for developing IT/ITeS Parks/City, Preparation of bidding
documents for the selection of PPP model
Ensuring presence of serious investors with specific projects at road shows and also at the main Summit
Support in Website design, creation and updation on a continuous basis during the project period
Preparation of Standard Bidding documents for the selection of developer on JV / PPP / EPC model
Assistance in preparation of contract documents for the signed MoUs and provide support for approvals
Shri Rawatpura Sarkar Group of Institutions (SRI Group), Raipur Dec 2015-July 2016
Campus Director-Administration, Information & Communication and Education
Supervise & oversee the daily operations of the College & its programs in Naya Raipur campus
Provide leadership in all areas of management & program operations
Assure full ICT compliance with regulations & requirements of the entire SRI Group
Prepare & provide appropriate information for annual budget development process
Provide reports to the Corporate Office; Organizing Seminars, webinars and workshops
Introduced the management and students about “MukhyaMantri Kaushal Vikas Yojana (MMKVY)” and social education along with
digital transformation for campus hiring, talent acquisition and tenets of revenue increasing sources for the college campus
management
Had a thorough discussion with the management on “Livelihoods in Full Employment” in consultation with the two significant
schemes named as “Deen Dayal Upadhyaya Grameen Kaushalya Yojana (DDU-GKY)” and “National Rural Livelihood Mission
(NRLM)”
Had prepared Detailed Project Report (DPR) on Student Life Cycle Management System (SLCMS); appreciated by Higher
Management
KPMG (India) May 2014-Nov 2015
Senior Consultant & Project Manager-Infrastructure & Government Services (IGS)
In coordination with the respective IT Department (Union Territory of Lakshadweep) pertaining to National e-Governance Division
(NeGD), assist the State/Union Territory Government in defining the standards for application architecture, database design,
development and infrastructure deployment
Study the status of IT Infrastructure of State and assist the State Government in coming up with a robust IT infrastructure to support
the roll out of e – governance projects
Analyze the existing/ proposed projects in regard to strategic control, security, disaster recovery and business continuity
Ensure that individual project level initiatives are interoperable, standardized, scalable and secure across various areas of software,
hardware and infrastructure
Partner with the PeMTs and help them in adhering to technical standards/ architecture/ product and strategic control, specifications
for the e – governance projects
Preparation of various project related significant documents such as Detailed Project Reports (DPRs), Project’s “As-Is, To-Be, and
Functional Requirements Specifications (FRSs), Request for Proposals (RFPs), and Review of Software Requirements’ Specifications
(SRSs); Also tackling Project Bidding phenomenon
3. Ensure utilization of the common infrastructure being setup under NeGP for projects implementation at State/UT level
Ensure that the requirements of State departments in matters like preparation of EoI/ RFP/ Contracts/ PPP and other related matters
are suitably addressed
Formulate program management strategies in consultation with the State IT Department/IT Society/external consultants
Support the State Government in the roll out of awareness and communication efforts as part of the NeGP
For WCD Department, Revenue Department, Department of Education and Department of Health & Medical of Union Territory of
Lakshadweep; project on social transformation, skill up-gradation along with the approach of Digitization in the field of ICT, MIS and
ERP was executed beside the reputed MMP “Integrated e-District, SSDG and e-Forms on State Portal”.
Preparation of EoI and RFP for SLCM with regards to Education Department of Union Territory of Lakshadweep
National Institute for Smart Government (Chhattisgarh, India) Dec 2012-May 2014
Consultant-Technology Management
Monitoring functioning of Equipments/ peripherals and making necessary modifications to ensure system operates in
conformance with specifications.
Providing technical support to the State Government in defining the standards for application architecture, database design,
development and infrastructure deployment.
Understanding the status of IT Infrastructure of State and assisting the State Government in coming up with a robust IT
infrastructure to support the roll out of e – governance projects.
Responsible for analyzing the existing/ proposed projects in regard to strategic control, security, disaster recovery and business
continuity. Partner with the Project e-Mission Teams (PeMTs) and help them in adhering to technical standards/ architecture/
product and strategic control, specifications for the e – governance projects.
Ensuring utilization of the common infrastructure being setup under NeGP (National e-Governance Plan) for projects
implementation at State level.
Skillfully conducting technical appraisal of the various project reports received from the State Departments and technical
evaluation of various proposals received from bidders.
Collaborating with cross-functional teams to analyze the requirements and providing direction to the teams for accomplishment of
the project goals.
Significant Accomplishments
Successfully developed significant points for the Detailed Project Report of Mahatma Gandhi National Rural Employment
Guarantee Act (MNREGA) - Received appreciation from Principal Consultant, SeMT.
Worked as Skills Development Facilitator in MNREGA, One Stop Education Portal (OSEP) project and e-court’s digital library
to create a learning environment especially for youth & women, develop and coordinate administration regarding training and
intervention programs, evaluate training outcomes and conduct research to gather and provide information on social media’s
awareness.
Involved in the implementation of Learning Management System Portals such as MOODLE, PSSOU, BRIHASPATI at State
Data Center, Chhattisgarh and presentation on the LMS Portals.
Project Team Lead for One Stop Education Portal (OSEP) throughout the State of Chhattisgarh.(BRIHASPATI Virtual Class
Room , PSSOU-Pandit Sunder Lal Sharma Open University, MOODLE-Modular Object Oriented Dynamic Library Environment,
CMS-Content Management System)
Skillfully handled network infrastructures of IIM, Raipur with significant technological points were elaborated.
Involved in the Cisco e-Health project perspectives, State Resident Data Hub (SRDH) and CHOiCE Project’s STQC Testing.
Successfully organized ICT program for women of Chhattisgarh on International Woman’s Day on behalf of CHiPS &
Department of Woman and Child Development.
Skillfully developed significant points on State Bio-Tech Policy 2013-14.
Tactfully reviewed and made errata for different RFP versions of E-District Project, Appreciated by the Management.
Handling the E-Court project throughout Chhattisgarh comprising of both the technical and business requirements of court
personnel, e-Filing System, e-Library System, Case Information System and Court Management System.
Successfully conducted STQC testing for the CHOiCE Project.
Handling State Portal and State e-Governance Services Digital Gateway (SSDG) Project, successfully conducted UAT.
Involvement in Web based Software as a Service (SaaS) for “Student Life Cycle Management (SLCM) and Allied Systems”
Project; prepared RFP for the selection of System Integrator and developed PPT for State Council for Educational Research and
Training in Chhattisgarh, Universities, Schools, Colleges, Educational Departments and Examination Board in the State of
Chhattisgarh pertaining to both SLCM and OSEP.
Monitoring and Evaluation of the Implementing Agency pertaining to SLCM project in Chhattisgarh
Exclusively preparing IT/e-Gov Roadmap for the next 5 years, defining innovative projects based on hypothesis.
Working on National Data Portal Project and Vidhan Sabha (Legislative Assembly) Automation System Project.
Handling Wi-Fi Project throughout the state.
Working on DPR of Web based Blood Bank Management System.
4. Working on State Crisis Management Plan (CMP) and Cyber Security prospects as per CERT-in guidelines for Cyber strategy.
Project Team Lead for “Wi-Fi City” Project: Exclusively working on DPR (Detailed Project Report) and implementation of “Wi-
Fi City” (“Unwired Raipur”).
Jindal Power Limited (Raigarh, Chhattisgarh) Aug 2011 – Nov 2012
Assistant Manager
Significant Accomplishments
Involved in the Conversion of Flat Network Architecture to Flexible, Scalable & Broadcast Controllable VLAN Network Design
Implementation throughout the Organization.
Dexterously managed the manpower during Emergency Shutdown/Downtime within time-frame.
Efficiently handled VLAN with complex network, EPABX Implementation, CCTV Project and Server HB Clustering
Management.
Worked on Data Confidentiality, Encryption, Application Transparency, and Regulatory Compliance with the level best
approach.
Worked on OPC (OLE-Object Linking and Embedding for Process Control) Server and PI Client in an effective mode.
Worked on DCS (Distributed Control System) Network for 4 Units of 250 MW Power Plant.
Worked on BARCO LVS, Analog & Digital and Analog I/O Cards impressively.
Thorough presentation on Network Architecture of DCS System and OPC Analogy.
Had done a project on Corporate Social Responsibility (CSR) which comprised of Social Education & Skill Augmentation of all
30 villages’ citizens coming under the land liasoning policy framework of Jindal Power Limited.
HCL Comnet Systems & Services Limited/HCL Technologies Limited (Integrated Operations &
Maintenance Center: I-OMC) (Mumbai, Gujarat & Delhi-NCR) Jul 2006 – Aug 2011
Senior Engineer
Achievements
Credential of receiving Appreciation Certificate from PNB (thrice) for the tremendous performance & attained standard
parameters in networks relevant to 99.999% Uptime of the Links.
Received appreciation from Prestigious Customers of NSE like Morgan Stanley, JP Morgan, Anand Rathi Shares, IL & FS,
several times.
I had been the part and parcel of “Sampark Foundation” which actually was dealing with primary education, skill development
and talent enhancement, women and child development, entrepreneurship and incubation. “Sampark Didi”, “Assisted Teaching”
and “Play Way Method” were the main Skill Development Programs with “Sampark Foundation”.
Projects Undertaken
Title Punjab National Bank (PNB) Project
Duration July 2006 - Dec 2008
Role Configuration of:
o Cisco Routers of Series 1700, 1800, 3700 & 3800.
o Cisco Catalyst Switches of Series 3600
o Modems of RAD ASM-32, RAD ASMi-52
Conducted the IOS Up gradation and VPN Module Installation. Acquired six times appreciation from the client
Managing terrestrial Leased Line links and ISDN as backup links throughout the branches connected to PNB
Regional Network Center
Title National Stock Exchange (NSE) Project
Designation Team Lead for NSE-Ballard POP (Point of Presence)
Duration Dec 2008 - Aug 2010
Role Oversaw the configuration of Cisco Routers of Series 7609, 7613.
Managed the maintenance of the checklist & backbone health report of NSE routers, firewalls, multiplexers
installed at POP. Acquired two times appreciation from the client (NSE) and sub-clients.
Ensured the perfect design, support, and implementation and troubleshooting of highly complex Cisco Networks,
VPNs and Load Balancing set ups.
Title ICICI Bank Project
Duration Aug 2010 - Oct 2010
Role Enhanced the network operations practices, production support, capacity planning and device hardening.
5. Title Acision Project (Global Project) (Migrated to HCL Tech Ltd. –IOMC)
Duration Oct 2010 - Aug 2011
Role Conducted several trainings regarding Acision Products like Message Plus, SMSC, MMSC, Utilization of
Business Tools, Working on NGP (Next Generation Platform) Software & Open VMS.
Certifications:
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP) - Routing and Switching
EXIN ITIL (Information Technology Infrastructure Library) Foundation Certificate in Information Technology
Service Management (Syllabus 2011)
PRINCE2 Foundation
PMP Practitioner
Certificate of e-Governance from Government of Maharashtra
TOEFL Certification Practitioner
Achievement: Excellence of receiving “Merit Scholarship Award” for achieving the 40th rank all over Rajasthan, India in High
School.
Extra-Curricular Accolades: Participated and won several prizes in District and State Levels at school & college for
General Knowledge, Essay Writing and Debate Competitions. I was a renowned member of EFC (Employee First Council) of
HCL Technologies Limited (IOMC).
I had also organized the ICT Programme on Women’s Day on behalf of State IT Nodal Agency, CHOiCE in Raipur, State of
Chhattisgarh as a part of SeMT (NISG).
I am also a Book Author. The books named as “Etiquettes” and “Let’s talk” for the children from Standard First to Fifth have
been written by me and these books have been spread for distribution throughout Madhya Pradesh and Chhattisgarh.
Personal Information:
Date of Birth: 24th August, 1983
Marital Status: Married
Languages known: English & Hindi
Permanent Address: A-405, “Avinash Pride”, Heerapur, Raipur, Chhattisgarh-492001