1. Yap Wai Jyh
No. 5, Jalan Taman Aman Perdana, 7C/KU5,
Taman Aman Perdana 41050, Meru, Klang Selangor
House Tel : 03 32916068 HP016 6621311, 012 2252275
1
GENERAL INFORMATION
Name : Chris Yap Wai Jyh Nationality : Malaysian
DOB : 2nd
November 1963 Age : 53
Marital Status : Married Gender : Male
Notice Period : 1 month
Current Income : Base on business performance
Expected Income : Open for negotiation
Languages (Spoken) : English, Malay, Mandarin, Cantonese
(Written) : English, Malay, Mandarin
KEY ACHIEVEMENTS
Experience in closing sales and project Implementation in Vietnam 2003. Project Value RM 1.2M
Experience in closing sales and project implementation in Maldives 2004. Project Value RM 2.3M
Experience in closing sales and project implementation in Australia Brisbane 2005. Project value
RM 1,.5M
Achieved MSC Malaysia APICTA award Hospitality and Tourism Category 2005
Achieved Asia Pacific APICTA award Hospitality and Tourism Category 2005
Experience in closing sales and project implementation
o In Beijing East Gate Hotel in Q4 2005. Project value RM500k
o In Mission Hill Resort Shenzhen China Q1 2006. Project value RM 2M
o In Beijing Taoyuan Golf Club RM500k June 2009. Project value RM500k
Experience in System integration project
o Packet One Billing Server and SMS server 2.9M Q3 2007
o Credit Guarantee Corporation Nationwide maintenance and upgrade project -2003-2010
o Credit Guarantee Corporation Nationwide CCTV monitoring and Building Physical access
security System
o Sepang Gold Coast End to End System and Security RM 12M
Sustain the division/group Hospitality and Network up to net profit of 8M in 2009
ACADEMIC PROFILE
Higher Diploma in Computer Studies, September 1988
International Computers (M) Sdn Bhd – ICL
Certificate in Unix System Administration, June 1987
NCR (M) Sdn Bhd
Certificate in Unix Operating System, May 1987
NCR (M) Sdn Bhd
NCC Certificate in System Analysis and Design
January 1986, International Computers Limited – ICL
Diploma In Computer Studies, December 1984,
International Computers Limited – ICL
2. Yap Wai Jyh
No. 5, Jalan Taman Aman Perdana, 7C/KU5,
Taman Aman Perdana 41050, Meru, Klang Selangor
House Tel : 03 32916068 HP016 6621311, 012 2252275
2
Certificate Of Attendance in LOTUS 123 – Rel2.3
PDX Computers Sdn Bhd
Certificate in NetWare System Manager v3.11
MCSB Sales & Distribution (M) Sdn Bhd
KEY IT SKILLS
A) HARDWARES
PROFICIENT IN : NEC and NCR POS
IBM Netfinity, RISC 6000 and Intel base PC
HP UX and Intel base Server & PC
RAID Hot swap technology
Clustering devices for data recovery
Network equipment’s, Hubs, Switches, Routers,
Cisco, ZTE, Huawei, Samsung Home Automation,
Honeywell Smart Home and building Automation,
CCTV, Biometric Authentication System, Key card, PABX
B) SOFTWARES
PROFICIENT IN : Window NT, Unix, Novell
Microsoft Exchange, Lotus
Microsoft Office 2000
Informix, Power Builder, Unify Accell
Visual Basic
SQL server, Oracle database
CAREER SUMMARY
Period Company Position
April 12 - now My Broadband Solution Own Consultancy business
May 10 – April 12 Axis Perfect Sdn Bhd Executive Director
2005 – Apr 10 IFCA Solution Sdn Bhd Senior General Manager
Feb 03 - 2004 IFCA Solution Sdn Bhd
Vice President – Hospitality
Solution
Mar 01 – Jan 03 NEC Malaysia Sdn Bhd Division Manager
May 99 – Feb 01 CRL TECHNOLOGY SDN BHD Director
Feb 93 – Apr 99 IFCA Consulting Sdn Bhd Director – Network Online Sdn Bhd
Jun 91 – Jan 93 THE ROYAL SELANGOR GOLF CLUB IT Manager
Mar 87 – May 91
YAOHAN (M) SDN BHD
Currently known as Active Lifestyle Bhd
EDP Executive Officer
Feb 86 – Feb 87
MAY & BAKER (M) SDN BHD
Currently known as Rhone Poulenc (M)
Sdn Bhd
System Operator Cum General
Accounts Staff
Mar 85 – Dec 85
READY MIXED CONCRETE (M) SDN
BHD
Contract Programmer
3. Yap Wai Jyh
No. 5, Jalan Taman Aman Perdana, 7C/KU5,
Taman Aman Perdana 41050, Meru, Klang Selangor
House Tel : 03 32916068 HP016 6621311, 012 2252275
3
Present
My Broadband Solution
Sole Proprietor (Self Employed)
Business Background
As a principal consultant for,
High Speed Broadband Ready residential/commercial/shopping mall project/resort Network
Infrastructure project. One fibre backbone for Voice Data and contents.
hospitality Solution, Hotel PMS, Club Membership, Golf Management, F&B, POS
Hospitality Loyalties Programs, reservation booking portal and central reservation project
consultant.
ICT Outsourcing Services, maintenance, help desk
System Integration, Hardware, Network and POS
IFCA Solution Sdn Bhd – 100% own by IFCA MSC BHD
2005 – April 2010
Senior General Manager
International Operation – IFCA Direct Office
8 countries General Manager Penang, Johor, Sabah, Sarawak,
Indonesia, Singapore, Philippine and China Beijing, Shanghai and Guangzhou
Total staff strength of 200 Account Managers, Pre-Post Sales Consultants & R&D Software
Developers.
Business Background
Please refer to www.ifca.com.my for more details
SCOPE OF WORK :
Principal Mission
Managing the profitability of the IFCA Direct Office. Penang, Johor, Sabah, Sarawak, Indonesia,
Singapore, Philippine and China. Sales Quota RM 2M a month.
Pre Sales Support for IFCA International Hospitality Business, covering Macau, Hong Kong,
Australia, Cambodia and Vietnam.
2003 – 2004
Vice President
Hospitality Solution
3 Senior Managers, 4 Section Managers, 2 Marketing,
4 Account Managers, 25 Pre-Post Sales Consultants & 35 R&D Software Developers.
SCOPE OF WORK :
4. Yap Wai Jyh
No. 5, Jalan Taman Aman Perdana, 7C/KU5,
Taman Aman Perdana 41050, Meru, Klang Selangor
House Tel : 03 32916068 HP016 6621311, 012 2252275
4
Principal Mission
Managing the profitability of the Vertical Solution across the regions
Track Records: Achieved 120% sales quota 2003. 300% sales revenue growth compares year
2002, net profit 700K for 2003. Total revenue achieve 7.2 Million Ringgit
Daily Operation
Managing 13 countries business partner covering South East Asia, China, Australia, Maldives,
UAE, South Africa. And all IFCA branches
Direct supervision over the Sales, marketing and post sales operation and R&D function
Conduct top management business solution presentation, boardroom & seminar hall.
Participating in large value proposal preparation above 500kUSD
Administrative, accounting and meetings
March 2001 – January 2003
NEC Malaysia Sdn Bhd
Division Manager
System Integration Business Division
3 Senior Managers, 4 Section Managers, 2 Marketing,
6 Account Managers, 15 Pre-Post Sales Consultants & 3 Technical Support Staff.
Business Background
Business Partner for Microsoft Business Solution – Navision Attain, Saleslogix CRM Solution from
Interact Commerce USA, Q-Master CTI Call Center Solution from Zeacom New Zealand NEC Server,
PC, notebook, IP base PABX and multimedia monitor, projector
SCOPE OF WORK :
Principal Mission
Managing the profitability of the System Integration Business
Business Development in building business partner alliance with Edaran computer, Maxis,
Microsoft, IBM and NEC Over Sea Offices.
To lead the company new business direction in ERM, CRM, Contact Center and total integration
business
Track Records:
Confirmed and promoted after 1 month of service, create 20 new customer after 1st year
operation, total sales revenue archived to date 5 millions (ERM, CRM, Call centres application
solution ONLY exclude hardware and network services. Total SI turnover for 2001 and 2002 is
about 50 millions
Daily Operation
Typical Chief Operating Officer’s responsibilities report direct to Managing Director
Quality control over management team
Direct supervision over the Sales, marketing and post sales operation function
Conduct top management business solution presentation, boardroom & seminar hall.
Participating in large value proposal preparation
Administrative, accounting and meetings
Initiate NEC Solution Conferences, Seminars, Exhibitions, and Launching of new products
May 1999 – February 2001
5. Yap Wai Jyh
No. 5, Jalan Taman Aman Perdana, 7C/KU5,
Taman Aman Perdana 41050, Meru, Klang Selangor
House Tel : 03 32916068 HP016 6621311, 012 2252275
5
CRL TECHNOLOGY SDN BHD
Appointed Director
Assist by 4 senior managers, Marketing, Business Alliance, Products, Technical and Operation
Manager and 3 Technical Support Staff.
Company Profile
CRLs paid up Capital are RM 375,000 and targeting RM 1 million by 1st Quarter of 2001. Appointed
distributor of Fingerscan Technology by Identix USA, Digital Persona USA, and Conclave Firewall
solution by Internet Dynamic Pte Ltd USA. IBM Business partner and Compaq value added reseller.
Bumiputra status company and registered with the Treasury Department Government of Malaysia.
SCOPE OF WORK :
Principal Mission
Evaluating, identifying and obtaining distributorship for Security Products
A) Biometric Solution
B) Internet security products
Firewall, Access filtering, security policy formulation, Establishing VPN, Content Filtering, Anti-
virus, Digital Certification
C) Building Security Products
Providing Total Turnkey solution in networking, cabling, PCs, peripherals, technical support,
and maintenance support.
Daily Operation
Typical Chief Operating Officer’s responsibilities
Quality control over management team
Direct supervision over the marketing function
Evaluating Presentation teams
Participating in large value proposal preparation
Administrative, accounting and meetings
Performing due diligence on our foreign contacts/potential suppliers. (20% travel)
Attending Conferences, Seminars, Exhibitions, and Launching of new products
February 1993 - April 1999
IFCA Consulting Sdn Bhd
Left as Director of its Subsidiary company, NETWORK ONLINE SDN BHD
SCOPE OF WORK :
a) 1st Feb 1993 to 31st August 1993 - Club Division Manager
Responsible for the P&L of the Division
RM 2.0 million sales quota
Overall control and responsibility over Business Operation
15 staff reporting
b) 1st Sep 1993 to 31st March 1994 – Resort Division Manager
Responsible for the P&L of the 2 Divisions – Hotel & Club
RM 5.0 million sales quota
Overall control and responsibility over Business Operation
6. Yap Wai Jyh
No. 5, Jalan Taman Aman Perdana, 7C/KU5,
Taman Aman Perdana 41050, Meru, Klang Selangor
House Tel : 03 32916068 HP016 6621311, 012 2252275
6
35 staff reporting
c) 1st April 1994 to 31st March 1995 – Deputy GM Operation
Responsibility over post-sales support
Delivery RM 1.2 million in the form of collections per month
Achieved the 90% min of the IBM customer satisfaction Index
Managing 150 staffs throughout East and West Malaysia
Implemented an average of 10 projects per month
Project values ranged from RM150K to RM 1.5 million
Project were of the following nature: -
Technical network related Server, client workstation, cabling, LAN, WAN
Communication
- Application Software Housing Developer, Construction and Engineering Companies,
Distribution and Trading, Resorts, Hotels and Membership Recreation and Golf Clubs
d) 1st April 95 to 31st August 95 – Country GM IFCA Indonesia
Responsible for implementing the “Start-up” activities in the country
Entering the local market, market awareness programs etc.
RM 1 million sales within 6 months was achieved
1st Sept 95 to 31st Dec 95 – Special Assignment to Re-structure Penang Branch
Recruit branch manager and 10 support staff
Established a new office
Established a Product training centre
Rekindled customer confident and obtained 10 new customers.
Created history by recording RM 2 million sales within 3 months
1st Jan 96 to 31st Dec 96 - Marketing GM, ASEAN
Achieved RM 15 million sales quota
Intensive travel and marketing assistance within ASEAN region winning projects
Worked together with risk evaluators from the consulting firms; Price Waterhouse, Arthur
Andersen, Peat Marwick who were appointed by my customers to ensure of our deliverables
Implementing Quality practices within the delivery and project implementation services
1st Jan 97 to 30th April 99 – Director IFCA Subsidiary Network Online Sdn Bhd
Centralised procurement Function (RM 8 Million per year)
Supporting IFCA Consulting Group
Post-Sales Services
Providing Technical and Network Services to IFCA customers
Received the IBM Fast Growth Company Award 1997
Sales 1997 RM 5.2 million; 1998 RM 4.8 million
Achieved accumulative Net Profit RM 1.8 million within 2 years operations
June 1991 - January 1993
THE ROYAL SELANGOR GOLF CLUB
IT MANAGER
7. Yap Wai Jyh
No. 5, Jalan Taman Aman Perdana, 7C/KU5,
Taman Aman Perdana 41050, Meru, Klang Selangor
House Tel : 03 32916068 HP016 6621311, 012 2252275
7
SCOPE OF WORK :
Managing 6 technical support staff
Maintaining the following systems: -
General Ledger, Account Payable, Membership Management & B Sales Management, Stock
Management, Caddies Management, Gold Handicapping System, Payroll, POS System, Field
Stock System, Car Sticker, Reciprocal System, and Golf Tournament System
Performing Feasibility studies for upgrading of Application Systems and Hardware
Formulating and maintaining the annual department budget
Installed and maintain a PC Novell Local Area Network version 3.11 for 10 users using Ethernet
protocol.
March 1987 – May 1991
YAOHAN (M) SDN BHD
Currently known as Active Lifestyle Bhd
Left as EDP EXECUTIVE OFFICER
SCOPE OF WORK :
Started working as an IT supervisor, was then promoted to Trainee IT Executive, then to Assistant
IT Executive and finally IT Executive Officer within this period
Overall responsibility over 200 networked NCR Cash Register
In House own develop application software
General Ledger, Account Payable, Profit Control System, Sales Accounting, Purchases Control,
Inventory, Account Receivable For Home Delivery
Education and Training
Conduct education presentations, seminars and training sessions for System Operations,
Department users and the senior managers
System Documentation
Documentation of in-house developed systems
Updates and maintain all system documentation
Data Communication Network for other branches
Hand on experience in setting up the network communication link between Yaohan OUG and
Yaohan Penang and to Yaohan The Mall Headquarter.
February 1986 – February 1987
MAY & BAKER (M) SDN BHD
Currently known as Rhone Poulenc (M) Sdn Bhd
System Operator cum General Accounts Staff
SCOPE OF WORK :
Input documents processing for General Ledger, Sales and Inventory Systems
8. Yap Wai Jyh
No. 5, Jalan Taman Aman Perdana, 7C/KU5,
Taman Aman Perdana 41050, Meru, Klang Selangor
House Tel : 03 32916068 HP016 6621311, 012 2252275
8
Sales Orders Processing
Debtor subsidiary books processing
Maintaining Account Payable Subsidiary books
Maintaining Petty Cash and Cash Book.
March 1985 – December 1985
READY MIXED CONCRETE (M) SDN BHD
Contract Programmer
SCOPE OF WORK :
Re-engineering the in house developed software using RMCOBOL running on NEC ASTRA Mini
computer
The Application Systems worked on: -
General Ledger, AP, AR, Inventory, Fixed Assets, Payroll, Raw Material Management
System Documentation and Manuals formulation
Training of Data Owners and business owners