1. RESUME
Personal information Bio-data
Names: Calebs Gumosabe
Sex : Male
Date of birth: 21-jul-1987
Nationality : Rwanda
Visa ; Residence
Mobile: +971506815471
Email: gucalebs@yahoo.com,
PROFILE
I am an innovative, dynamic and self-motivated person with a critical mind, driven by the
passion to learn new things, understand and undertake new challenges.
I am also creative and proactive, focused on improving my career by seeking for a
challenging position that offers an opportunity for professional growth and career
development.
WORK EXPERIENCE
 MANOUSH STREET RESTAURANT LLC(DUBAI) 2014 TO
DATE
DUTIES AND RESPONSIBILITY(frontof the store)
 Coordinate the entire restaurant operation
 Deliver superior guest services and ensure absolute customer satisfaction
 Respond efficiently to customer complaints
 Enforce and offer the best quality of products possible
 Organize and supervise shifts
 Appraise personnel’s performance and provide feedback to keep them upbeat and
productive

2.  Estimate consumption, forecast requirements and maintain inventory
 Monitor compliance with sanitation and safety rules and regulations
 Control costs and minimize waste
 Successfully promote and publicize the Restaurant
 Nurture a positive working environment and lead by example
 Monitor operations and initiate corrective actions
 SIMBASUPER MARKET , KIGALI (2010-2011)SALES ASSOCIATE
DUTIES AND RESPONSIBILITIES
To be engaged in a job that enables the utilization and enhancement of my acquired
skills in a working environment that offers multiple venues of mutual growth for the
company and its employees. I’m a highly disciplined, efficient, responsible Having a
strong understanding of current market trends, innovative visual approaches and can
work under minimum supervision.
SKILLS.
 Proven interpersonal and communication skills.
 Proficient in computer applications (word, excel) as well as office related duties.
 Have a strong desire to learn and develop new skills.
 Customer Service Management.
 Planning & Organizing.
 Customer Care and Needs Assessment.
 Up-selling techniquesas well as after sales customer care
SPECTRUM GENERAL MERCHANDISING 2011- 2014
POSITION: SALES ASSOCIATE
DUTIES AND RESPONSIBILITIES;
 Taking customer’s orders and ensuring prompt delivery of their orders .
 Responsible for processing cash and credit card payments.
 Making daily reports, properhandovers at the end of the shift .
 Ensuring that the daily and monthly sales targets are achieved .

3.  Making sure that customers get exactly what they ordered for and avoiding
unnecessary mistakes.
 Ensuring customers are served quality products and receive good and efficient service .
 Ensuring merchandising is perfectly done for visual attraction.
 Reporting back to my superiors, in case of any emergency, or anything that needs to be
communicated.
 Training the new staff on how to deal with our customers and giving them product
knowledge.
 Attending and interacting with customers promptly to determine theirneeds and
ensuring they get the best value in regards to theiroverall experience.
 Promoting and selling the new range of products and maintaining the ambience and
cleanliness of the store.
EDUCATION BACK GROUND:
2009-2012: DEGREE IN ECONOMICS(NATIONAL VERSITY OF RWANDA)
2004-2007: A-LEVEL CERTIFICATE(KING DAVID ACCADEMY RWANDA)
2001-2004: O-LEVEL CERTI FICATE(KIGALI INT ACCADEMY)HIGH SCHOOL
 ADDITIONALWORKING EXPEIENCE
1. 2008-may2013 ,Teaching History and Economics at King David Academy , and
college de l Espoir de Gasogi, With this position, I have continued to gain spectacular skills
in teaching of Economics and History.
2. Jan 2008-Aug 2008: Worked as a manager of Total Club and Restaurant.
3. 24th-29th Nov 2008: Participated as a coach and judge in Great Lakes Region
Youth Debate Forum.
HOBBIES
 Football fanatic
 Listening to music
 Interacting with friends