1. Brenda Canterbury
Communications Production Coordinator - Best Friends Animal Society
375 E 350 S - Kanab, UT 84741
brenda.canterbury@yahoo.com - 435-819-0114
Independent and self-motivated professional with highly-developed communication skills
Extremely organized and detail-oriented with exceptional time management ability
Creative, resourceful and flexible with ability to prioritize and multi-task
Dedicated, dependable and focused
Leadership and service skills
Customer service oriented
WORK EXPERIENCE
Communications Production Coordinator
Best Friends Animal Society - March 2009 to Present
5001 Angel Canyon Rd., Kanab, UT 84741
435-644-2001 X4852
• Assign jobs to individuals in the copywriting, editing, design and prepress/print services departments
• Monitor workloads, track and monitor progress and follow up with team members to ensure workflow
processes run smoothly and on time
• Input design jobs in project management software (BaseCamp)
• Maintain, evaluate and communicate production status with various department managers
• Maintain, evaluate and communicate production status with in house clients
• Create and administer work-flow process and ensure team members meet all deadlines
• Relay updated info to Communications team members, such as trademark info and branding updates
• Create monthly work orders reports for management
• Order and supply brochures for various departments at Best Friends, as well as supplying outside animal
organizations
• Bill department’s quarterly for brochures provided
• Other duties as assigned
Executive Assistant/Magazine Assistant
Best Friends Animal Society - May 2007 to March 2009
5001 Angel Canyon Rd., Kanab, UT 84741
435-644-2001
• Executive Assistant to BF Media Director
• Executive Assistant to Executive Media Producer
• Sales Assistant to Best Friends Magazine Sales Manager
• Transcriptionist for the Sanctuary
• Classified Ads sales person
• Maintained in/out magazine ads spreadsheet
• Tracked weekly website traffic to articles that went out to members

2. • Assisted many departments who needed help
• Completed the Circulation process and application as well as the annual postal audit
Office Manager/Marketing Coordinator
Stephens Wealth Mgt. Group - August 1997 to May 2007
5206 Gateway Centre, Ste. 300, Flint, MI 48507
810-732-7411
• Payroll
• Vacation Scheduling
• Day-to-day running of the office
• Budgeting
• Kept the office technically updated
• Job Descriptions
• Hiring/firing
• Paying bills
• Keeping up on employment laws
• Implement work flow changes
• Solve conflict or issues within the office
• Keep employee files up to date
• Client Event Coordinator
• Creating and printing invitations, thank you cards, decorating
• Office Event Coordinator
• Keeping website up to date
• Development of new materials (brochures, newsletters, advertising documents)
• Developing marketing plan each year and follow through • Advertiser and Promoter liaison
• Handle all marketing opportunities
Claims Representative
Security First Insurance - October 1993 to August 1996
3526 Miller Rd., Flint, MI 48507
810-732-5800
• Setup claims division within agency
• Processed and handled all personal lines and commercial lines claims
• Set up agency pay guidelines manual
Licensed Agent/Customer Service Agent
Security First Insurance - September 1990 to October 1993
3526 Miller Rd., Flint, MI 48507
810-732-5800
• Quoted, wrote and maintained personal lines insurance
Customer Service Representative
Blackmore-Rowe Insurance - October 1986 to August 1989

3. Branch in Swartz Creek is no longer there.
• Quote, wrote and maintained personal lines insurance.
• Paid all claims permissible within Agency and Company agreements
Customer Service Representative
State Farm Insurance - Burton, MI - April 1985 to May 1986
Branch is no longer there.
• Quoted, wrote and maintained personal lines insurance
• Arranged medical appointments
• Ordered supplies
• Answered phones
Teller/Teller Trainer
Key State Bank - August 1981 to May 1986
Branch Is now Chemical Bank.
• Teller
• Teller trainer
• Balanced personal money orders for all branches
• Safe deposit box clerk
• ATM Clerk
• Ordered Supplies
EDUCATION
MI State Property and Casualty Insurance License in Insurance
The Kellogg Center, MSU - Lansing, MI
1991 to 1991
Obtained MI State P & C License
Some collage coursework
Carman High School
Graduated with honors in business curriculum
SKILLS
Proficient in MS Office, some HTML work, Internet, Excel, PowerPoint, Jasc Paint Shop Pro, BaseCamp,
Footprints, QuickBooks, all office equipment, ability to learn new computer programs easily, computer
maintenance and updating, excellent communication and customer service skills, management/leadership
skills and organizational skills.
References - Available upon request