1. TAMARA M. HANNAH
403 431 6525
tamaramhannah@yahoo.com
101-31B Timberstone Way, Red Deer AB
OBJECTIVE: PASSIONATE AND INSPIRING TEAM MEMBER POSITION
SUMMARY OF QUALIFICATIONS
• 3+ years management experience
• Energetic, positive attitude
• Committed to consistently delivering outstanding, personalized retail service
• Motivational and inspiring leader with a proven capacity to lead and develop teams
• Proficiency with computers and Microsoft Office
• 200+ HR YTT
• Self-starter with excellent communication skills
EMPLOYMENT HISTORY
Security Guard Contract Position
June - September 2016 Lions Campground Red Deer AB
• Delivered outstanding evening/after hour security service. Assisted in cleanliness/professional appearance
of campground. Greeted late arrivals/check ins, promoting positivity and friendliness. Maintained knowl-
edge of all campground policies. Conducted occupant checks. Reported to management/recorded all shift
notes. Inspected buildings. Locked gates and laundry rooms. Conducted roving patrols. Resolved minor
mechanical issues. Reported maintenance issues. Utilized after hours emergency phone lines. Responded
to emergency calls.
Professional Studio Artist and Art Instructor
2003 – 2016 Pottery Verve, Alberta
• Designing and creating hand made pottery, glazes and tools. Operating Adobe and Microsoft software.
Hands-on manager with a track record of consistently improving sales performance through best practices,
team building and effective sales and store operations strategies. Community Event planning and hosting.
Merchandising booths in professional craft shows and gallery exhibitions. Created web shop and improved
online sales. Management of pottery studio including ordering supplies and equipment. Maintaining month-
ly bookkeeping systems. Brand marketing and advertising. Recruiting students, artists, and prospective
clients. Researching and developing lesson plans in a classroom environment. Teaching art classes to
adults and children.
July 2015 - June 2016 Artsplace Canmore AB
• Researched, developed and facilitated fun lesson plans for groups of children. Positively delivered pre-
planned art workshops to adults and children.
Front Desk Associate
August 2015- February 2016 Red Carpet Inn Banff AB
• Greeted and checked guests in and out with outstanding, personalized service. Documented reservations
by telephone and internet, recorded reservations in computerized hotel software, counted cash floats and
balanced debit/credit system. Offered concierge services for guests to events and local attractions
Management
2000 - 2003 FireSide Inn/ Bar & Grill Elliot Lake ON

2. 2• Hands-on manager of bar. Consistently improved sales performance through promoted community events
and team building. Conducted product inventory, ordered and received shipments, controlled store opera-
tions strategies. Improved loss and shrinkage. Bartended and served patrons in the bar and grill, provided
the best possible service to patrons and other servers, created conversations, mixed and poured drinks.
Cleaned and re-stocked fridges. Hands on manager of front desk in hotel. Greeted guests, completed
check in/out procedures. Recorded reservations by telephone and internet on computerized hotel software.
Documented employees signing in/out for shifts. Balanced cash floats and hotel safe contents. Created
marketing and advertising for hotel.
Assistant Manager
1996 - 1998 Ricki’s/Bootlegger Peterborough ON
• Managed recruitment of team members as well as training, coaching and development. Maintained visual
merchandising of retail clothing. Maintained bookkeeping of daily to monthly sales and projections to
achieve profitability by controlling costs (labour, supplies, inventory etc.) Visual merchandising. Performed
clothing sales by providing the highest level of customer service. Oversaw day-to-day operations, and del-
egated effectively to meet daily/weekly deadlines.
Sales, Merchandising and Customer Service
2006 – 2008 Avon Canada Peterborough ON
2005-2006 Hot Diggity Dog Sales Consultant Peterborough ON
2005-2006 Dreams of Beans Cafe Peterborough ON
1998 - 2000 Lancôme Cosmetics Consultant Sears Canada Peterborough ON
1995 - 1997 Haaselton’s Cafe Peterborough ON
1994 - 1998 Mary Kay Cosmetics Consultant Peterborough ON
1992 - 1994 Terra Footwear Client Care Consultant Mississauga ON
Heavy Equipment Operator (Retired)
December 2011 to February 2015 Fort McKay Group of Companies Fort McMurray AB
January 2011 to December 2011 AECON Mining Fort McMurray AB
August 2009 to September 2010 Golosky Trucking and Contracting Fort McMurray AB
February 2006 to February 2007 Golosky Trucking and Contracting Fort McMurray AB
EDUCATION
200 HR YTT 2014 Oranj Fitness/Maya Yoga with Nicki Doane Fort McMurray AB
G.E.D. 2006 Keyano College Fort McMurray, AB
Fine Arts Diploma 2000 - 2003 White Mountain Academy Elliot Lake ON