1. Greg Allan
Edmonton, Alberta 780-499-0043 gregallan6770@gmail.com
Profile
An organized and detail-oriented leader with extensive experience managing people. Ability to priorize and
delegate effectively to ensure timely completion of projects and tasks. A self motivated, team focused,
results oriented professional who provides excellent customer service. A proven track record in human
resource leadership including the development new programs and providing training both formally and on
the job. Adapts easily to changes in the workplace and has excellent communication skills.
Proficient in Microsoft Office, PowerPoint, Word, Excel, Publisher and Adobe.
Professional Experience
NORQUEST COLLEGE
Instructor (Contract) October 2016 – Current
 Provide course instruction and grading services for the Service Industry and Skills Program, to include
but not limited to:
o Service Industry Skills, Food Service Foundations, Hospitality Management Foundations,
Retail management, Guest Service Professional, Corporate Training, Recruitment Activites,
Guest Service Professional, Managing Hospitality Facilities, Maintenance, Sustainability, and
Housekeeping.
 Provide consultation to NorQuest College in the area of Job development, business development,
and student recruitment.
 Certified Food Safety Instructor.
MCDONALD’S RESTAURANTS CANADA INC.
Human Resources Recruiter West August 2014 – October 2016
 Built and supported sourcing initiatives for Western Canada, including developing a recruitment plan.
 Lead Full-Cycle recruitment efforts and provided support during the interview processes.
 Assisted restaurant managers generate applications and trained them on sourcing tactics.
 Trained and developed restaurant managers in recruitment processes, including interview skills.
 Developed key recruitment programs such as Refer-A-Friend, Career Night, and Family and Friends
Night.
 Managed market level job postings and audited restaurants for accurate recruitment materials.
 Organized participation in job fairs across Alberta as well as in-restaurant hiring days.
 Collaborated with franchise operators to deliver consistent recruitment efforts across all divisions.
 Developed and Implemented a recruitment plan for all New Restauraunt Openings.
 Promoted positive community relations to build McDonald’s employment image.
 Supported community partners, schools, and agencies with educational programs.
 Analyzed market needs on a regular basis.
 Maintained recruitment budget and used fiscally responsible judgment.
 Managed a recruitment team of 3 recruiters across Western Canada and developed their
recruitment skills.

2. Accomplishments:
 Increased Alberta’s corporate restaurant staffing from 85% to 94%.
 Initiated recruitment summits for McDonald’s Corporate and Franchise recruiters increasing
collaboration of recruitment efforts across Western Canada.
 Established large network of employer partners, high schools, colleges, and community groups
increasing McDonald’s image as an employer of choice.
 Transitioned corporate recruiting to a fully domestic hiring structure.
 Developed internal recruitment promotional materials used across Canada.
MAC'S CONVENIENCE STORES, EDMONTON, ALBERTA CANADA
Recruitment and Training Manager March 2007 – July 2014
 Analyzed training needs and developed new training programs; improved existing programs.
 Conducted ongoing technical training and personal development classes for staff members.
 Planned staff development programs and provided training using various methods such as classroom
training, demonstrations, on-the-job training, meetings, conferences, webinars, and workshops.
 Conducted orientation sessions and arranged on-the-job training for new hires.
 Provided supervisors with the techniques and skills for managing store operators.
 Created training manuals, multimedia visual aids, and other educational materials.
 Identified staff vacancies, recruited, interviewed, and hired quality employees.
 Implemented recruiting strategies to meet current and anticipated staffing needs.
 Organized and planned job fairs for Western Canada.
 Developed company policies that reflected current programs and systems.
FRITO-LAY, EDMONTON, ALBERTA CANADA
District Sales Leader February 1997 – February 2007
 Negotiated with retail merchants to improve product exposure, such as shelf positioning and
advertising.
 Completed various HR tasks such as training and development, performance evaluations, and career
development.
 Advised dealers and distributors on policies and operating procedures.
 Called on prospective customers to explain company services and to solicit new business.
 Assisted with annual budget development.
REAL CANADIAN SUPERSTORE, EDMONTON, ALBERTA CANADA
Grocery Supervisor July 1987 – February 1997
 Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and
in performing services for customers.
 Maintained optimal stock levels to ensure timely availability of products.
 Examined merchandise to ensure it was correctly priced and displayed, and it functioned as
advertised.
 Planned and prepared work schedules.
 Provided customer service by greeting and assisting customers, responding to customer inquiries,
and resolving customer complaints.
 Interviewed and worked closely with vendors to obtain and develop desired products.
 Completed administrative duties such as accounts payable and payroll.

3. Education and Professional Courses
 Concordia College High School, Edmonton, Alberta
 Advanced Food Safety Trainer Certification (TrainCan)
 Toolbook software system training. Computer based training software
 Train The Trainer. Mac's Convenience
 Mac'simise your sales 101 and 102. Company specific management and sales programs
 5 minute sell. Specific to Frito Lay management
District sales Leader training Frito Lay. Specific to Frito Lay management
Board / Volunteer Membership
 Board Member Red Shoe Society (Membership Recruitment). Fund raising for Ronald McDonald
House Charities of Northern Alberta. 2016 - current
 Chair of Edmonton Local Immigration Partnership (ELIP) working group for Skills Training, Education
and Employment.
 Member: Edmonton Business Diversity Network (EBDN) 2015 - current
 Member: Edmonton Oiler Community Foundation (EOCF) Hospitality Institute Advisory Committee.
Norquest College. 2015-2016