1. Autumn Jewels Wellman
(210)414-2606
JewelsWellman@Gmail.com
2800 La Frontera Blvd #2102
Round Rock, Texas 78681
PROFILE
Career-minded health care professional who excels in challenging, fast-paced and detail oriented
environments individually or as part of a team. Proficient in multiple selling techniques and styles,
customer service, communication, and customer and employee relationships. Driven and focused on
superior quality work and a desire to maximize efficiency and results, with the knowledge and skills
capable of following through consistently.
SKILLS
EMPLOYMENT HISTORY
May 2015 – Current
OPTICIAN/OD TECHNICIAN
Burlingame & Mock Vision Associates – Overland Park, Kansas
 Educated patients on specific products and options to best suit their eyewear needs
 Ensured proper fit and alignment of frames for accurate measurements and optimal
viewing through lenses including new fittings, dispensing and repairs
 Continually self-educating in all new and upcoming lens enhancements, progressive
options, digitally surfaced lenses, designer eyewear lines, and manufacturing technology
 Kept up-to-date inventory, including processing returns and bringing in new frame lines
 Responsible for in-house lens ordering, edging and mounting
 Obtained insurance eligibility, authorizations and filed claims for all services
 Prepared patients for exam and obtained necessary information pertaining to history,
medications and complaints or concerns
 Administered and performed various patient screenings including dilation, OCT,
topography, visual field, fundus retinal photos, macular pigment screening, IOPs, phoria
box, auto-refractor, FDT, Pachymetry, Stereo Fly, and Ishara color vision
October 2013 – May 2015
CERTIFIED DIAMONTOLOGIST
 Six years of Optical experience, both
private practice and retail sales
 Twelve years of customer service
experience
 Ten years of sales experience
 Eight years of experience in training of
service steps and efficiency, customer
service, product knowledge and
recommendations and company values
 Experienced in both finishing and surfacing
in-house labs and equipment
 Proficient in OfficeMate, ExamWriter,
VisiOffice/Vision Web, Microsoft Office,
Word, PowerPoint, Outlook, Aloha and
several POS systems
 Wide variety of knowledge of progressive
lens designs, fitting techniques and
formulas, patient education, lens product
and enhancement information
 Extremely organized and analytical
 Excelled in interpersonal relationships and
conflict resolution

2. Jared the Galleria of Jewelry – San Antonio; Dallas, Texas
 Certified Diamontologist with the Diamond Council of America
 Certified sales consultant with TAG Heuer
 Consultative selling style focused on building lifetime clientele and engaging guests in
conversations that uncovered their needs and objectives
 Maintained strong daily focus on Key Performance Indicators, standards achievement
and personal clientele growth
 Intense and continuous training on techniques and buying/closing styles, product
knowledge and processes catered to each guests’ style, pace and interests
 Presented merchandise and services with detailed information on features, benefits and
check questions
 Highly competitive and fast-paced sales environment that emphasized consistently
strong teamwork with the goal of building a superior guest experience
June 2010- November 2013
GENERAL MANAGER
Visionworks/EyeMasters – San Antonio, Texas
 Managed all operations of the location to include recruiting and staffing personnel,
overall sales and profitability, performance management, merchandising, inventory
control, loss prevention, training, safety and regulations of hazardous materials
 Selected for the pilot Management Career Development Program, selected as a Company
Mentor for future trainees immediately following completion of the program; responsible
for personally training and promoting a sales associate to general manager, developing
an efficient and sustainable program that will was implemented as the company-wide
standard for promotion and providing daily coaching and training on sales management,
operations, business and personnel growth
 Invited to and participated in senior executive level promotional meetings at corporate
headquarters to determine new and upcoming promotions to increase both profit and
transactions while maintaining sustainability across the country.
 Traveled to multiple locations across Texas to rebrand stores to the new company name.
Taught new merchandising and display techniques and was selected to participate in a
new company training video for Visual Merchandising that is distributed nationwide.
 Recruited outside candidates, interviewed and hired qualified applicants for sales
positions and conducted panel interviewing for general manager positions
 Conducted Performance Appraisals and salary administration, resulting in increased
associate growth, promotions, and an increase in business sales
 Represented the company in various job fairs and health fairs
September 2007- January 2009
CORPORATE TRAINER
Houlihan’s – San Antonio, Texas
 Traveled frequently to restaurant openings in multiple states and trained both
management and new store hires on company values, operations and sales
 Trained both large groups and individuals on product knowledge, product use and
recommendations including up-selling, steps of service and efficiency including sense of
urgency, computer POS systems, consistently superior customer service, and company
policies and core values
 Supervised staff and management during opening week, ensuring maximization of sales
and fluidity of daily operations
 Ensured correct problem-solving procedures were being used for peers and guests,
consistently focusing on the total customer experience
 Reworked the training program and materials to make them more concise and focused to
ensure success for both the company and the associates’ growth