1. Belinda Unbehagen
696 Anchor Lake Road Carriere, MS 39426
Phone: 504-439-0179 E-Mail: SigKap317@gmail.com BU
Objective
To secure a full time position in hospitality, travel or data input using my ability in computer software, employee training, and customer service.
Experience
Avon Protection July 2015-Current
UtilizedSageX3 programto receive allincomingparts andMaterial
Format andprintall labels for inventory parts
Maintain all vendor score cardsin Excelspreadsheets and log allvendors thatare underpreferredstatus
UtilizedSageX3 programto shipall outgoingshipments
Handled alldatainputwithin theshipping andreceiving department
Updatedalltraining recordsfor the production floor
Scanneddocumentsintoelectronic folders for upper administration
Exxon Mobil / Starcon International, Turnaround Employee April 2014 – June 2014
UtilizedOracle based programto enter andtrackemployeetime
Ran reportsrequiredto comparedata between Exxon Oracle programandStarcon CMICprogram
Handled teammember entry as HR representative
Issued badges,monitors,insurance choices, andexemptions with W4formsfor federal/state as necessary
Verifieddistanceto jobsitevia MapQuestandhandledper diemaccounts forteammembers
Contactedteammembersto verify hours worked,scheduled fatiguedays anddays off
Totaled hours fromtime sheets and enteredintoboth Exxon and Starcon systems
Processedreduction of force for all250 teammembersat endof turnaround
Pearl River Central School District, Data Analyzer and Tutor July 2013 – February 2014
Developed customlearningoptions for 45 at risk students as directedby teachers
Pre-tested students to have benchmarkdata and for use as placement
Post-testedstudents and ran reportsto determinewhich learning optionswere successful
Ran specific reportsto support such findings andpresentedthemto the teachersinvolved
Workedclosely with third party software vendorsto enable bestuse oftheproductby teachers and studentusers
Held monthly trainingseminars toeducate teacherson softwareandreportingfunctions andcapabilities.
Pearl River Central School District, Computer Facilitator 2006 –2012
UtilizedMicrosoft Word, Excel,Publisherand PowerPoint whiledeveloping online activitiesforstudents
Trouble shotcomputer problemsin a 30 terminallabandexpedited trouble tickets for 34 teachers
Utilizedseveral online programs and databasehandling for schoolwidedataenrollmentwith over 1,600 students
Dugan’s Travel, Outside Agent 2008 – Current
Provide travelserviceto clients whileutilizingonline databases toefficiently procure travel arrangements in flight,car, andhotel
Track commissions andhandle clientproblems promptly
Utilize an online accounting programto tracksales and commission
Coordinatewith corporate clients monthly to ensure thatservices andgoalsare beingmet
Get-A-Way Travel, Outside Agent 1997 – 2005
Provided travel service to clientsefficiently froman in home office whilehandlingall aspects oftravelandgrouparrangements
American International Travel, Manager 1988 – 1997
Supervisedagents making suredaily operationswere efficiently completed.
Handled datainput,datachanges andadjustments,required reporting using backoffice automation system
Maintaineda halfmillion dollara year client base -in chargeof commission tracking, client satisfaction and officesupply procurement
2. 2
Education
University of New Orleans, New Orleans, LA 1980 -
1982
35 hours towarda B.A.in Communications
Skills
Holds TWIC card and ARSC Basic Safety Plus certification.
Efficient in Microsoft Word, Excel, Publisher and Power Point.
Experience in Track and Citrix, both are Oracle based employee time and data management systems.
Produced reports as requested by administration for various data.