1. BU ALI SHAH
48 D, Clifton 4 Karachi M: (0300) 447-9717, T: (021) 352 77123 bu.ali@nibpk.com bualishah12@gmail.com
EMPLOYMENT EXPERIENCE
NIB BANK, Karachi
Head of Branch Operations, 2014 - To date
Responsible for managing country Branch Operations of NIB Bank comprising of 171 Branches in 11 regions
Key Responsibilities
Close coordination with Audit & Inspection Group, Integrated Risk Management Group, Compliance-
Legal Group to ensure Policies, Procedures & PR are firmly entrenched.
Ensuring clean audit by Regulatory Authorities, External and Internal Auditors.
Positive engagement and close contact within Branch Operations teams to ensure seamless execution
of customer service.
Full compliance of Key Service Indicators.
UNITED BANK LIMITED, Lahore
Cluster Head-Customer Services, Central 2012 - 2013
Managed regional operations of the central cluster comprising of 522 branches in 6 regions spanning across
central and southern Punjab.
Cluster Head-Customer Services, North 2008 - 2012
Managed regional operations of the North Cluster comprising of 426 branches in 5 regions geographically
spread from Gujrat to Gilgit.
Key Responsibilities
Branch operations, Consumer Credit Initiation, Operational Risk Management, Audit & Compliance and
driving initiatives geared toward automation & centralization.
Project Implementation: Internally Displaced Personnel (G2P), Benazir income Support Programme &
World Food Programme
TAT is adhered in Internal Service Measure’s & Mystery Shopping Programme is effective.
Ensure adherence to AML & KYC guidance
To inculcate understanding of SOP’s and SBP prudential Regulations and ensuring water tight
compliance.
THE ROYAL BANK OF SCOTLAND (formerly ABN-AMRO Bank) 2006 - 2008
Regional Head-Branch Banking, Central
Strategic management of the central distribution wing comprising of 18 Branches in central and south Punjab.
Key Responsibilities:
Sales Growth, Service Qualities, Wealth Management & Cross Sell.
Implementation of the Cohen Brown governance model
Risk mitigation through effective risk management practices
Complaint management & resolution
Incentive plan for reinsurance maintaining transparency.
Recovery of delinquent secured & unsecured Assets.
2. PRIME COMMERCIAL BANK LIMITED 1995 - 2006
Extensive tenure spanning over a decade characterized by consistent progression in terms of role
enhancement and job enrichment. List of responsibilities in chronological order as follows:
Regional Head, Consumer & Retail Banking Group - Central.
Zonal Head, Commercial Banking Group - Central.
Promoted to SVP (2003).
Chief Manager, New Garden Town Branch - Lahore.
Chief Manager, DHA Y-Block Branch - Lahore.
Managers Operations, Main Branch Gulberg - Lahore.
STANDARD CHARTERED BANK 1993 - 1995
Initially served as Export & Refinance Section and subsequently elevated to Head of Trade Finance. Earned
early confirmation and promotion; assigned portfolio doubled within two years.
ASKARI BANK LIMITED 1992 - 1993
Member of a pioneering team that set up main branch, Karachi. Initially assigned to facilitate setup of the
export department and subsequently served as Manager Credit.
BANK OF CREDIT & COMMERCE INTERNATIONAL (Middle East Region) 1981 - 1992
Embarked on a fulfilling career as Management Trainee in 1981, and subsequently placed in UAE upon
culmination of the Management Trainee Program. Responsibilities held during 11 year tenure were as follows:
Bills Department In-Charge - Deira Dubai, U.A.E (Main br.)
Relationship Manager, Marketing Department-BAHRAIN (Off Shore Banking)
In-Charge, Import Department - Deira Dubai, U.A.E (Main br.)
UNIQUE EXPERIENCES
Associated with the liquidator for unwinding contracts post dissolution of BCCI (SA) M.F. region.
Member of four head office committees at prime Commercial Bank Ltd.
Acquisition, Merger and rebranding of Prime Bank, ABN AMRO & RBS.
Transformation process reengineering & centralization of UBL
Implementation of Migration of Core banking system at BCCI, ABN AMRO & UBL
QUALIFICATION, SKILLS & EXTRA CURRICULAR
QUALIFICATION & SKILLS
M.Com, University of Punjab -1980
Conducted lectures / seminars at various prestigious institution.
Attended numerous seminars and workshops e.g. IBP, SWIFT, Micro Finance, Trade & Credit Evolution.
Proficient in Persian, Pashto, English, Urdu, Punjabi, working knowledge of Arabic.
Mobilized Rs 1 B deposit & solicited a major Multinational relationship.
EXTRCURRICULAR
Traveling, reading, swimming, playing Golf & Listening to Music