Gary Gates is an experienced account manager and sales professional with over 15 years of experience in operations, sales, business development, and customer service. He has a proven track record of success in growing sales and meeting goals. Currently he works as a Facility Consultant for Osceola Supply, where he utilizes a consultative approach to deliver significant savings and uncover opportunities for clients in the janitorial supply industry. Prior to this role, Gates held several sales and account management positions with companies like Domestic Uniform Rental, Ohio Lottery Commission, Frito-Lay, and more. He brings strong skills in account management, solution sales, customer relations, and strategy planning.

1. Gary Gates
Tallahassee, FL 32308
850.363.0707 • ggates86@hotmail.com • https://www.linkedin.com/in/garygates1
Account Management / Route Sales / Customer Service
Performance-driven business professional with a solid track record of success in operations, sales, business
development, and customer service. Employ best practices to meet ever-changing business needs. Equipped with a rare
level of customer service, business acumen, problem solving and management skills leading strategy development and
execution of solutions that significantly improve sales and bottom line revenues. Committed to meeting and exceeding
goals. Recognized for an unwavering commitment establishing a strong business presence and leadership credibility.
Signature Skills
Account Management • Solution Sales • Customer Relations • Persuasive Sales Presentations
Project Management • Strategy Planning • Problem Solving & Execution • Operations Management
Proposals / Quotes • Product Education • Add-On-Sales • HHC Retail System • HVAC Certification
CAREER HISTORY
OSCEOLA SUPPLY; Midway, Florida • August 2015 — Present
Janitorial and sanitization supplies since 1990 serving the southeastern United States for over 25 years.
Facility Consultant
Play a key role in the sale of janitorial supplies catering primarily to retirement homes, hospitals and restaurants. Offer
clients significant savings by utilizing proprietary diagnostic tools that uncover opportunities and drive efficiencies.
Utilize a consultative approach to deliver results and uncover opportunities to drive down customers’ costs by offering
innovative products that improve profitability. Meet with clients, evaluate needs and present proposals / quote. Work
directly with management to close the deal. Present add-on products to existing clients. Consistently promote Osceola’s
turnkey solutions as hallmarked by a comprehensive product bundle, best-in-class support and a commitment to
unmatched customer service.
DOMESTIC UNIFORM RENTAL; Toledo, Ohio • 2013 — 2015
Service Sales Representative
Delivered clean uniforms, floor mats and shop towels to clients within the Toledo area. Provided the highest level of
customer service. Recognized for growing route sales by identifying customer needs and showcasing items from the
Company’s product catalog.
OHIO LOTTERY COMMISSION; Toledo, Ohio • 2010 — 2013
Lottery Sales Representative
Served as a trusted liaison between retail agents and the lottery’s offices. Assisted retail agents with booking issues and
settlement agreement procedures in addition to providing POS support. Negotiated premium space and facings for
lottery sales support materials to introduce special events and promotions. Maintained approximately 130 accounts on a
bi-weekly schedule.
 Recognized for efforts increasing the placement of KENO sales accounts.
FRITO-LAY / PEPSI-CO; Toledo, Ohio • 2005 — 2010
Route Sales Representative
Selected based on the ability to manage the relationship with store executives and the placement of product and
merchandising displays complemented with the ability to provide assistance in purchasing and special ordering
procedures. Operated an HHC system to place orders and schedule deliveries. Stayed abreast of industry trends.
Provided excellent customer service key resulting in customer retention and growth of bottom line sales.

2. Gary Gates – Page 2
850.363.0707 • ggates86@hotmail.com • https://www.linkedin.com/in/garygates1
GOSS STEEL & PROCESSING; Erie, Michigan • 2005
Account Manager / Sales Representative
Prospected new business through client visits and extensive follow up during a period when steel sales dramatically
dropped nationwide. Served as liaison between clients and company resources.
BUCKEYE DISTRIBUTING; Toledo, Ohio • 2004 — 2005
Account Manager – Sales Distribution of Red Bull
Led strategies to build and maintain long-term relationships with customers. Developed and executed sales and
marketing strategies; processed special orders for events and promotional activities, and maintained merchandise
inventory and vehicle maintenance schedules. Operated a hand-held order-placement device. Maintained an average of
45 accounts.
CHEMRON CORPORATION; Toledo, Ohio • 2001 — 2002
Material Handler
Organized logistics of outgoing orders and assisted with the training of new employees.
Earlier Career
UNITED STATES MARINE CORPS – Artillery Specialist; Amtrak Mechanic
CANBERRA CORPORATION – Production Chemist
COAST GUARD RESERVE - Port Security Unit
Education
OWENS COMMUNITY COLLEGE; Perrysburg, Ohio
Studied HVAC
Relevant courses included: Electrical Print Reading & Control • Blueprint Reading for Industry
Piping Systems • Maintenance Electricity
OWENS COMMUNITY COLLEGE; Perrysburg, Ohio
Associates in Business Management • 2005