1. Joel J. Floryan
50 Allenberry Drive
Hanover Twp, PA 18706
570.332.3149
floryanjoel@yahoo.com
EXPERIENCE:
December 2014 – Present
Second Shift Floor Picking Coach
Michael’s Distribution, Hazelton,Pennsylvania
In charge of the overall flow of the building, providing up to date information to my Operations Manager.
Oversee the overall safety,security, supervision, training, cross training, mentoring, and scheduling of all
assigned personnel, teaching the associates the standard operating procedures as well as safety procedures
and policies.
Oversee the clerical, non-conveyable, floor picking and hybrid incoming product.
Responsible for daily observations to ensure that associates are following SOP’s.
Hold daily meetings relaying daily picking goals as well as building related information.
July 2012 –December 2014 Assistant Store Manager
Lowe’s Home Improvement,Edwardsville, Pennsylvania
Provide superior customer service, driving sales and margin in alignment with the financial plan of the
retail store.
Primary responsibilities include controlling and monitoring overall store expenses,and ensuring that all
corporate financial and merchandising standards are maintained and enforced to meet the yearly audit.
Oversee the overall safety,security, supervision, training, cross training, mentoring, and scheduling of all
assigned personnel, teaching the associates the standard operating procedures as well as safety procedures
and policies.
Responsible for weekly cycle counts utilizing various reports to keep sufficient inventory turnover and
also conducting daily check backs of the IRP process to ensure accurate product quantities, in addition
conducting an annual inventory using the genesis system.
Daily team meetings relaying departmental financial goals, anticipated quotas, issues, concerns and any
recognition of outstanding employees.
Monthly observations of employees to conduct quarterly and annual reviews of performance including
any appraisal recommendations.
Daily inspection of quality & quantity of incoming and exporting freight & notifying of delays.
Oversee a daily log book review to look for failures; breakdowns; and daily safe store conditions.
Leading a team in coming up with new policies and procedures to grow the commercial business, which
is currently exceeding forecast for the year.
Access to the store spend management system to place work orders for normal building maintenance.
July 2009 – July 2012 Department Manager
Lowe’s Home Improvement, Edwardsville, Pennsylvania
Responsible for superior customer service, merchandising and sales performance while managing
employees
Manage inventory and shrink to budget
Develop and plan activities to ensure proper completion in a timely manner and accomplish work through
the management of employees
2. Complete weekly paperwork including cycle counts, top twenty, negative on hands and bill outs of
material
Elected to safety committee by superiors in summer of 2010 and served 2 straight years. (ran and helped
run safety meetings, monthly inspections of racks and equipment) responsible for assisting and writing
the corrective action plans and preventative action plans if needed.
November 2007 – July 2009 Sales Specialist
Lowe’s Home Improvement, Edwardsville, PA
Extensive knowledge of product and installation procedures
Quickly assessed customers’ needs and modified selling style to align with client’s needs
Lead, demonstrate and coach effective use of the IMPACT selling model
Drive growth and profitability of specialty and install sales
Diligent customer follow up within contact , ordering systems and holding up to assigned time frames
August 2005 - November 2007 Assistant Appraiser
McDermott Real Estate Appraisal Services,Shavertown, PA
Responsible for collecting documentation of properties including interior and exterior pictures, and
exterior measurements.
Ensured time-sensitive reports were accurate and delivered on time to clients.
March 2002 – November 2007 Customer Service Associate
Lowe’s Home Improvement, Wilkes-Barre,PA
May 1999 - March 2002 Shipping/Receiving/Manufacturing
Integrity Seal International, Wilkes-Barre, PA
Responsible for the quality checks of incoming materials.
Always met or exceeded production quotas as well as conducted repairs to machines to keep production
on time.
Use of pick list to pull own material for up and coming jobs.
Worked in a team environment to reach time sensitive deadlines on orders.
AKALADES:
At Michael’s working side by side with the GM helping to revamp our training program to better prepare
our incoming associates.
Volunteered to help with the refurbish of Candy’s Place in Forty Fort, PA.
Elected inventory captain for 2013 and ran the yearly inventory for the store.
EDUCATION:
Fall 2004 – Fall 2013 Luzerne County Community College – Nanticoke, Pennsylvania
Associates degree in Science of General Studies
OTHER EXPERIENCE:
Working knowledge of OSHA and HAZMAT regulations.
Run weekly sales meetings with sales specialists.
Sent to management classes in 2013 where I was taught the Ken Blanchard (situational leadership II
model).
Quarterly cooperate training (advanced hazmat, understanding equal employment opportunities/American
disability act, work place sexual harassment, safety and hazcom annual certification.
COMPUTER SKILLS: Proficient in Microsoft Office: Word, Excel, PowerPoint and Access,Kronos system,
Red Prairie.
3. MECHANICAL SKILLS:Ran production machinery at Integrity SealInternational to produce quality seals for
medication bottles and soft drink bottles as well as conducting repairs on the machines.