1. Arsany S. Kirolos
Mobile: (00965-51233263)
E-mail: arsanymoses@gmail.com
OBJECTIVE
Passionate and target oriented person, hoping to join
a respected company to achieve corporation goals to build
and maintain relationships with clients by delivering an excellent
customer service, working on identifying customer needs,
offering advice and demonstrating high product knowledge.
EDUCATION
§ Bachelor of Law, Asyut University, Egypt.
Graduation Year: 2012.
§ Comp TIA – A+ Computer Technician.
Training course.
§ Mac Workshop by Apple.
Training course.
SKILLS
Computer Skills:
§ In-depth knowledge of Microsoft office and operating systems
(( Windows, MAC OS )).
Communication Skills:
§ Greeting customer and save the eye contact with him.
§ Asking customer a life style Question and help him
with an excellent product knowledge of what I'm selling.
§ Build productive trust relationships with him.
§ Thanking customer for visiting my corporation and ask him
for a feedback on my product or why he refused to buy.
Language Skills:
§ Arabic: Native language.
§ English: Intermediate “listening, Reading, Writing and speaking”.

2. EXPERIENCE
May 15th
2016- Till Present Digits (Apple Authorized Reseller)
Sales Executive
Duties:
§ Greeting every customer in a friendly and a professional manner.
§ Helping him to decide which device is more proper for him depending on
what he need it for.
§ Working on achieving my monthly target by selling and upselling as
a step on achieving my corporate goals road.
§ Merchandising and rearranging display according to APLLE planogram.
§ Dealing with B2B customers by advising them the proper devices and
accessories that helps them to do their jobs effectively. Sending them
quotations needed in order to issue the P/O, receiving replays, P/O and
cheques and delivering them their new products.
§ Dealing with many e-mails in daily bases from office, warehouse,
suppliers, and other branches about stock status and transfers.
§ Providing excellent customer service.
§ Build productive trust relationships with customer.
§ Solve customers' problems quickly and effectively.
§ Participating in inventories.
§ Prepare daily cash report.
Experiences:
§ Expert in Maconomy system.
§ How to deal with VIP customers.
§ Achieved the special designation of Apple Product Professional (APP)
Jun 12th
2015- May 12th
2016 i-City (Apple Authorized Reseller)
Sales Associate
Duties:
§ Welcome and greet every customer in a friendly
and a professional manner.
§ Working on achieving my monthly target as a step
on achieve corporate goals road.
§ Providing excellent customer service.
§ Build productive trust relationships with customer.
§ Solve customers' problems quickly and effectively.
§ Creating special display to promote a specific product or offer.
§ Prepare daily cash report and balance the cash drawer.
Experiences:
§ Expert in Al-Shamel system.
§ Ability to work in a team environment.

3. May 13th
2015 – June 09th
2015 Dell Safat Alghanim
April 22nd
2015- May 12th
2015 Dell Geant (360 Mall)
April 04th
2015- April 21st
2015 Dell Lu&Lu
Promoter
Duties:
§ Greeting customer and ask them to take a look at my products.
§ Helping him to decide which device is more proper for him depending
on what he needed it for.
§ Working on achieving my monthly target as a step
on achieve corporate goals road.
§ Sending weekly and monthly reports which describes daily, weekly and
monthly sales and stock status.
§ Rearrange display according to received planogram.
Experiences:
§ Handling SAP system.
§ Ability to work in a very fast and Competitive environment.
§ Ability to stand for extensive periods of time.
§ Ability to deal with so many customers every day.
INTERPERSONAL SKILLS
§ Fast learner.
§ Creative, self-motivated, reliable and dynamic.
§ Outstanding attention to detail.
§ Always up to date with any new related information
to my product.
§ Ability to work under pressure.
§ Ability to work a team environment.
§ Courteous, efficient and maintain a tidy appearance.
PERSONAL INFORMATION
Marital status Single.
Date of birth 06 – 08 – 1989.
Nationality Egyptian.
Passport No A13414299.
Civil ID No 289080604954.
Residence Article 18 (Transferable).