SlideShare a Scribd company logo
1 of 2
Brandy Nicole Bates
163 Berkley Drive Villa Rica, GA 30180 404-398-1478 batesbrandy47@yahoo.com
Professional Experience
Claims Analyst 02/2014-Current
Greenway Health
• A/R For mid-size OBGYN facility with three locations
• Reporting
• Analyzed Denial Trends
• Close Client relationship
• Well Organized
•
Production Technician 09/2003-03/2011
Flowers Baking Company-Villa Rica, GA
• Operated an industrial mixer& followed food safety guidelines
• Measured and mixed proper ingredients according to dough batching schedule
• Kept a clean & well maintained work area
• Any other duty assigned by my supervisor
Front Desk Receptionist
10/1998-07/2001
Sunrise Construction Pioneer Land Surveying-Carrollton, GA
• Obtained signatures for financial documents and internal & external invoices
• Answered and managed incoming & outgoing calls while recording accurate messages
• Managed office supplies, vendors,organization and upkeep
• Generated invoices upon receipt of billing information and tracked collection progress
◦ Entered financial information and payments to guarantee that employees and vendors were paid accurately and on
time
Assistant Manager 06/1997-08/2003
Stop & Shop-Carrollton, GA
• Reordered inventory when it dropped below predetermined levels
• Examined merchandise to verify that it was accurately priced and displayed
• Conducted store inventory once per quarter
• Refilled and rotated items on shelves to maintain well stocked inventory
• Cleaned grocery shelves,storage area, work areas and inventory
• Kept floors clean from spills, water and hazardous materials
• verified all deliveries against invoice and completed shortage and overage reports
• Lifted and maneuvered boxes weighing up to 50 pounds
• processed credit cards,gift cards and coupons
• Made bank deposits daily
Education
High School Diploma/Carrollton High School-Carrollton, GA 05/2001
Additional Skills
• Specializing in OBGYN Billing Accounting familiarity
• Excellent communication skills Invoice processing
• Flexible Filing and data archiving
• EMR Highly dependable
• Pleasant Demeanor Exceptional attention to detail
• Familiar with HIPAA requirements/patient confidentiality Analyzing Denial Trends
• Medical Billing experience Prime Suite Knowledge
• Customer Service Professional phone etiquette

More Related Content

What's hot (20)

E.rice resume
E.rice resumeE.rice resume
E.rice resume
 
Cheryl Resume only email 2015
Cheryl Resume only email 2015Cheryl Resume only email 2015
Cheryl Resume only email 2015
 
resume 2014
resume 2014resume 2014
resume 2014
 
Mikal Resume (1)
Mikal Resume (1)Mikal Resume (1)
Mikal Resume (1)
 
new resume
new resumenew resume
new resume
 
DESREE FINAL RESUME
DESREE FINAL RESUME DESREE FINAL RESUME
DESREE FINAL RESUME
 
NinaResume 2016
NinaResume 2016NinaResume 2016
NinaResume 2016
 
brandon_resume (1)
brandon_resume (1)brandon_resume (1)
brandon_resume (1)
 
2016 - Kevin Anderson Updated Resume - April 7 (1)
2016 - Kevin Anderson Updated Resume - April 7 (1)2016 - Kevin Anderson Updated Resume - April 7 (1)
2016 - Kevin Anderson Updated Resume - April 7 (1)
 
Maria Luisa Alaan Grepo Resume
Maria Luisa Alaan Grepo ResumeMaria Luisa Alaan Grepo Resume
Maria Luisa Alaan Grepo Resume
 
rawresume san diego
rawresume san diego rawresume san diego
rawresume san diego
 
CV_Chris Kanza
CV_Chris KanzaCV_Chris Kanza
CV_Chris Kanza
 
resume 5_1_13
resume 5_1_13resume 5_1_13
resume 5_1_13
 
Resume-MRodriguez-BA1101-002
Resume-MRodriguez-BA1101-002Resume-MRodriguez-BA1101-002
Resume-MRodriguez-BA1101-002
 
Johnnie Moody Resume 2
Johnnie Moody Resume 2Johnnie Moody Resume 2
Johnnie Moody Resume 2
 
Fredrick Villaverde's Resume
Fredrick Villaverde's ResumeFredrick Villaverde's Resume
Fredrick Villaverde's Resume
 
BENSON CV
BENSON CVBENSON CV
BENSON CV
 
CamdenDJones_Resume
CamdenDJones_ResumeCamdenDJones_Resume
CamdenDJones_Resume
 
Resume.doc
Resume.docResume.doc
Resume.doc
 
Rachael Solano_8
Rachael Solano_8Rachael Solano_8
Rachael Solano_8
 

Viewers also liked

Becky Derderian Resume 2016
Becky Derderian Resume 2016Becky Derderian Resume 2016
Becky Derderian Resume 2016Becky Derderian
 
Bob's revised resume'
Bob's revised resume'Bob's revised resume'
Bob's revised resume'BOB WYNNE
 
Bk williams resume_july2016 (1)
Bk williams resume_july2016 (1)Bk williams resume_july2016 (1)
Bk williams resume_july2016 (1)Brenda Key
 
BRAD_LEJEUNE_RESUME_[2]
BRAD_LEJEUNE_RESUME_[2]BRAD_LEJEUNE_RESUME_[2]
BRAD_LEJEUNE_RESUME_[2]Brad LeJeune
 
billy latraille film resume
billy latraille film resumebilly latraille film resume
billy latraille film resumebilly La Traille
 
Brian.Callie resume
Brian.Callie resumeBrian.Callie resume
Brian.Callie resumeBrian Callie
 

Viewers also liked (8)

Becky Derderian Resume 2016
Becky Derderian Resume 2016Becky Derderian Resume 2016
Becky Derderian Resume 2016
 
BGilbertResume1
BGilbertResume1BGilbertResume1
BGilbertResume1
 
BRESUME 2015 (3)
BRESUME 2015 (3)BRESUME 2015 (3)
BRESUME 2015 (3)
 
Bob's revised resume'
Bob's revised resume'Bob's revised resume'
Bob's revised resume'
 
Bk williams resume_july2016 (1)
Bk williams resume_july2016 (1)Bk williams resume_july2016 (1)
Bk williams resume_july2016 (1)
 
BRAD_LEJEUNE_RESUME_[2]
BRAD_LEJEUNE_RESUME_[2]BRAD_LEJEUNE_RESUME_[2]
BRAD_LEJEUNE_RESUME_[2]
 
billy latraille film resume
billy latraille film resumebilly latraille film resume
billy latraille film resume
 
Brian.Callie resume
Brian.Callie resumeBrian.Callie resume
Brian.Callie resume
 

Similar to Experienced Claims Analyst with Strong Customer Service Skills

Similar to Experienced Claims Analyst with Strong Customer Service Skills (20)

Resume_Internship
Resume_InternshipResume_Internship
Resume_Internship
 
Regina Felton Resume
Regina Felton ResumeRegina Felton Resume
Regina Felton Resume
 
Jerrica Nguyen Resume
Jerrica Nguyen ResumeJerrica Nguyen Resume
Jerrica Nguyen Resume
 
Elaine brooks 090612
Elaine brooks 090612Elaine brooks 090612
Elaine brooks 090612
 
Andrea 2016 Resume
Andrea 2016 ResumeAndrea 2016 Resume
Andrea 2016 Resume
 
NSresume
NSresumeNSresume
NSresume
 
Rosie Resume
Rosie ResumeRosie Resume
Rosie Resume
 
UPDATED MEDICAL RESUME 2016
UPDATED MEDICAL RESUME 2016UPDATED MEDICAL RESUME 2016
UPDATED MEDICAL RESUME 2016
 
Duncan Kylie Resume NEW
Duncan Kylie Resume NEWDuncan Kylie Resume NEW
Duncan Kylie Resume NEW
 
Kissy Jacobs resume 2016
Kissy Jacobs resume 2016Kissy Jacobs resume 2016
Kissy Jacobs resume 2016
 
Amonie Clay resume 2016
Amonie Clay resume 2016Amonie Clay resume 2016
Amonie Clay resume 2016
 
Chiara - Resume
Chiara - ResumeChiara - Resume
Chiara - Resume
 
Resume2015
Resume2015Resume2015
Resume2015
 
2015_Amy_Price_Resume
2015_Amy_Price_Resume2015_Amy_Price_Resume
2015_Amy_Price_Resume
 
Administrative Assistant
Administrative AssistantAdministrative Assistant
Administrative Assistant
 
Stephanie+Kenney+Resume+Jan15
Stephanie+Kenney+Resume+Jan15Stephanie+Kenney+Resume+Jan15
Stephanie+Kenney+Resume+Jan15
 
bonny resume
bonny resumebonny resume
bonny resume
 
Eglis Marquez Resume (2)
Eglis Marquez Resume (2)Eglis Marquez Resume (2)
Eglis Marquez Resume (2)
 
KiahPoulosResume02112017
KiahPoulosResume02112017KiahPoulosResume02112017
KiahPoulosResume02112017
 
Lacey Lewis Resume 2015
Lacey Lewis Resume 2015Lacey Lewis Resume 2015
Lacey Lewis Resume 2015
 

Experienced Claims Analyst with Strong Customer Service Skills

  • 1. Brandy Nicole Bates 163 Berkley Drive Villa Rica, GA 30180 404-398-1478 batesbrandy47@yahoo.com Professional Experience Claims Analyst 02/2014-Current Greenway Health • A/R For mid-size OBGYN facility with three locations • Reporting • Analyzed Denial Trends • Close Client relationship • Well Organized • Production Technician 09/2003-03/2011 Flowers Baking Company-Villa Rica, GA • Operated an industrial mixer& followed food safety guidelines • Measured and mixed proper ingredients according to dough batching schedule • Kept a clean & well maintained work area • Any other duty assigned by my supervisor Front Desk Receptionist 10/1998-07/2001 Sunrise Construction Pioneer Land Surveying-Carrollton, GA • Obtained signatures for financial documents and internal & external invoices • Answered and managed incoming & outgoing calls while recording accurate messages • Managed office supplies, vendors,organization and upkeep • Generated invoices upon receipt of billing information and tracked collection progress ◦ Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time Assistant Manager 06/1997-08/2003 Stop & Shop-Carrollton, GA • Reordered inventory when it dropped below predetermined levels • Examined merchandise to verify that it was accurately priced and displayed • Conducted store inventory once per quarter • Refilled and rotated items on shelves to maintain well stocked inventory • Cleaned grocery shelves,storage area, work areas and inventory • Kept floors clean from spills, water and hazardous materials • verified all deliveries against invoice and completed shortage and overage reports • Lifted and maneuvered boxes weighing up to 50 pounds • processed credit cards,gift cards and coupons • Made bank deposits daily Education High School Diploma/Carrollton High School-Carrollton, GA 05/2001
  • 2. Additional Skills • Specializing in OBGYN Billing Accounting familiarity • Excellent communication skills Invoice processing • Flexible Filing and data archiving • EMR Highly dependable • Pleasant Demeanor Exceptional attention to detail • Familiar with HIPAA requirements/patient confidentiality Analyzing Denial Trends • Medical Billing experience Prime Suite Knowledge • Customer Service Professional phone etiquette