1. Kerensa Vincent
2222 E. Main St. Humbolt, Tn
(731) 394-9021 • Kmvincent0310@yahoo.com
Education
University of Phoenix, Memphis, TN April 2014
Bachelor of Science in Business; Concentration in Food and Beverage Hospitality
Professional Experience
Red Lobster, Memphis September 2009 – May 2014
Service and Culinary Professional (2011- 2014)
• Managed front of house operations and culinary crew members.
• Increased awareness in safety and sanitation.
• Monthly Inventory oversight and food counts three times a day.
• Oversaw day to day operations including daily inventory and sharing knowledge on standard operation
procedures.
• Increased guest satisfaction with initiatives focusing on increasing the speed and friendliness of staff.
Certified trainer (2010-2014)
• Trained incoming employees on Point-of-Sales computer training system, money management, and kitchen
display system for back of house.
Server (2009-2014)
• Performed all serving, cleaning, stocking, money management in establishments as required by a Red Lobster
employee.
International House of Pancakes, Memphis May 2002 – April 2009
Shift Manager (2007-2009)
• Coached, and mentored staff to ensure smooth adoption of role-out promotions.
• Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices according to
XYZ program
• Supervised and coordinated activities of cooks and workers engaged in food preparation.
•
Certified Trainer (2004-2009)
Server/Host/Cashier (2002-2009)
• Open and closed business as required by the position, Processed To-Go-Orders, handled payments with
register
References
Crystal Ton Mitzner (901)-230-1868
Ebonee Hudgens (901)-335-5795
Seth Franklen (901) 871-8511
Sarah Jones (901) 303-9021