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Amonie C. Clay
2225 Benefit Road Chesapeake, VA 23322
757-735-0231 | amonieclay123@gmail.com
PR OFILE
• Microsoft Office Specialist Certified
• Volunteer work at Sentara Nursing Center
• Volunteered as Receptionist in the School Office
ED UCATION
Grassfield High School Chesapeake,VA
General Diploma Received 2014
EXPER IEN CE
Target Chesapeake,VA
Cashier/Customer Service Associate 2015-Present
• Greet customer upon entrance,addressing any questions or concerns they may have
• Resolve guest concerns in a courteous, helpful manner
• Perform cash register transactions such as cash, charge,check, and gift cards in an accurate and
procedurally correct manner.
• Offer customers the opportunity to open a Target Credit Card or Target Red Card and inform them of
the Target account benefits
• Handle customer returns and problems tactfully and efficiently
• Apply store policies consistently and intelligently, ensuring customer satisfaction as the end result
• Assist in creating store display, unpack, stage and move merchandise
• Complete paperwork associated with price adjustments, customer returns, cash register operation
accurately and completely
Westminster Canterbury Virginia Beach,VA
Dietary Aide 2014-2015
• Represented Dining Services in all areas of Westminster Canterbury with a positive attitude, using
established customer service guidelines
• Ensured a positive dining experience by displaying a cheerful demeanor when serving residents and
following established procedures for food handling, plate presentation and service
• Demonstrated knowledge of all therapeutic diets and the proper food/condiments served with each
diet
• Prepared garnishes as directed and utilizes them to enhance plate presentation
• Demonstrated knowledge of proper food portioning of all items for residents
• Demonstrated knowledge of infection control and sanitation with regard to food temperatures,hand
washing techniques, use of gloves and dating of food items
• Completed all forms relating to the meal service accurately and in a timely manner
• Recorded temperature logs, and waste logs and record refrigerator temperatures as assigned
• Cleaned and organized work area to provide a clean, safe and neat environment for residents, self and
staff
• Maintained assigned dining areas by cleaning and resetting tables following each meal period
• Rotated and stocked work area prior to each meal period
• Participated in monthly inventory process as assigned by supervisor
• Adhered to Dining Services dress code, maintaining a clean and neat appearance at all times
Journey’s Chesapeake,VA
Sales Associate 2014-2015
• Greeted customers and determined their needs and wants
• Discussed type, quality and number of merchandise required for purchase
• Recommended merchandise based on individual requirements
• Advised customers on utilization and care of merchandise
• Provided advice to clients regarding particular products or services
• Explained the use and advantage of merchandise to customers
• Answered customers’ queries and concerns
• Processed payments by accepting cash, check,or charge payments from customers; making change
for cash customers
• Itemized and totaled purchases by recording prices, departments, taxable and nontaxable items;
operating a cash register

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Amonie Clay's Resume for Customer Service and Office Roles

  • 1. Amonie C. Clay 2225 Benefit Road Chesapeake, VA 23322 757-735-0231 | amonieclay123@gmail.com PR OFILE • Microsoft Office Specialist Certified • Volunteer work at Sentara Nursing Center • Volunteered as Receptionist in the School Office ED UCATION Grassfield High School Chesapeake,VA General Diploma Received 2014 EXPER IEN CE Target Chesapeake,VA Cashier/Customer Service Associate 2015-Present • Greet customer upon entrance,addressing any questions or concerns they may have • Resolve guest concerns in a courteous, helpful manner • Perform cash register transactions such as cash, charge,check, and gift cards in an accurate and procedurally correct manner. • Offer customers the opportunity to open a Target Credit Card or Target Red Card and inform them of the Target account benefits • Handle customer returns and problems tactfully and efficiently • Apply store policies consistently and intelligently, ensuring customer satisfaction as the end result • Assist in creating store display, unpack, stage and move merchandise • Complete paperwork associated with price adjustments, customer returns, cash register operation accurately and completely Westminster Canterbury Virginia Beach,VA Dietary Aide 2014-2015 • Represented Dining Services in all areas of Westminster Canterbury with a positive attitude, using established customer service guidelines • Ensured a positive dining experience by displaying a cheerful demeanor when serving residents and following established procedures for food handling, plate presentation and service • Demonstrated knowledge of all therapeutic diets and the proper food/condiments served with each diet • Prepared garnishes as directed and utilizes them to enhance plate presentation • Demonstrated knowledge of proper food portioning of all items for residents
  • 2. • Demonstrated knowledge of infection control and sanitation with regard to food temperatures,hand washing techniques, use of gloves and dating of food items • Completed all forms relating to the meal service accurately and in a timely manner • Recorded temperature logs, and waste logs and record refrigerator temperatures as assigned • Cleaned and organized work area to provide a clean, safe and neat environment for residents, self and staff • Maintained assigned dining areas by cleaning and resetting tables following each meal period • Rotated and stocked work area prior to each meal period • Participated in monthly inventory process as assigned by supervisor • Adhered to Dining Services dress code, maintaining a clean and neat appearance at all times Journey’s Chesapeake,VA Sales Associate 2014-2015 • Greeted customers and determined their needs and wants • Discussed type, quality and number of merchandise required for purchase • Recommended merchandise based on individual requirements • Advised customers on utilization and care of merchandise • Provided advice to clients regarding particular products or services • Explained the use and advantage of merchandise to customers • Answered customers’ queries and concerns • Processed payments by accepting cash, check,or charge payments from customers; making change for cash customers • Itemized and totaled purchases by recording prices, departments, taxable and nontaxable items; operating a cash register