1. BARBARA A. PEÑA
52-05 35TH
Street Long Island City, NY 11101
PHONE: 917 205-6665 EMAIL: Barbara.pena79@gmail.COM
OBJECTIVE:
Seeking a challenging Customer Service or Sales Support position, with responsibilities in a
company that can fully utilize my skills and extensive experience in various industries as well as
in international job markets.
EXPERIENCE:
2015-Present DeepSea Restaurant & Fish Market
Manager
Ensuring that all Health Department and Safety requirements are met.
Hiring and training all employees on POS System
Implementing Policies and Procedures for all employees
Setting Menu Items and Pricing
Arranging all staff schedules
Payroll
Accounts Payable/ Receivables
Overseeing all Marketing Ad Campaigns
Dealing with all Customer Service issues
Responsible for generating Revenue for business increased sales to an average of 40,000
per month from $5,000 per month since opening.
2012-2014 AT&T Advertising Solutions
Media Consultant
Manage all aspects of the full sales cycle promoting SEO and SEM, mobile marketing,
social media strategy, behavioral marketing, online reputation management, online
directories, websites, Google/Yahoo/Bing, and online display advertising.
Facilitated cold calling efforts to small and medium-sized businesses in order to schedule
appointments, assist customers in the development of their digital and online presence.
Designed and build customized marketing programs based on individual client needs.
Leveraged software to track client campaigns related to Google AdWords and search
engine optimization (SEO) Fully certified by AT&T to sell and service SEO products.
Maintained and fostered relationships with existing clients while simultaneously bringing
in new business.
Highest new and increase sales in October 2012 Ended Q2 with highest New Business
and Increase in Existing Accounts sales within office; boosted book of business in Q3 by
26% Finished 2012 for 3rd highest New and Increase Business in Long Island Division
#1 in New Business Revenue for new clients and increased growth of existing clients.
Recipient of the 2012 YP Winners Circle/CEO awarded to the top 4% of Reps
Nationwide
2. BARBARA A. PEÑA
52-05 35TH
Street Long Island City, NY 11101
PHONE: 917 205-6665 EMAIL: Barbara.pena79@gmail.COM
2010-2012 Red Sea Housing Ghana Ltd. Tema, Ghana
Marketing Sales Development
2008-2010 Fluor Daniel Construction Pueblo Viejo Cotui, Dom. Rep.
Construction Administrative Assistant
2005-2008 T-Mobile, Inc. Ft. Lauderdale, FL
Customer Care Representative / Trainer
2003-2005 Telco Group Inc (STI Mobile) Queens, NY
Project Coordinator
1993-2001 PT-1 Communications, Inc. Flushing New York
Account Manager
Customer Service Representative
Receptionist
EDUCATION
2002-2003 Pontificia Universidad Madre Y Maestra Santiago, Dominican Republic
Communications Bachelor
All coursework completed in Spanish.
2000-2002 New York City Technical College Brooklyn, New York
Telecommunications Bachelor
Some college course work completed
PC SKILLS
Proficient in Microsoft Office 2016, MS PowerPoint, MS Access, QuickBooks Pro, ACT, Lotus,
Lotus Notes, and the Internet.
Typing 60 wpm.
LANGUAGE SKILLS
Fluent reading, writing and speaking English & Spanish.
Conversational Italian, Portuguese, Arabic.
3. BARBARA A. PEÑA
52-05 35TH
Street Long Island City, NY 11101
PHONE: 917 205-6665 EMAIL: Barbara.pena79@gmail.COM
REFERENCES FURNISHED UPON REQUEST
