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Elaine's Resume 2016
1. Elaine Resume
1 | P a g e
Elaine Seah Huixin (Elaine Xie Huixin)
Blk 578 Ang Mo Kio Ave 10
#07-1933
Singapore 560578
Email: s067124@yahoo.com.sg
Mobile: 8198 6714
CAREER OBJECTIVE:
To seek a Administrative Executive, Human Resource Assistance or Travel Consultant position in the
hospitality industry where my people skills and educational knowledge in Hotel and Hospitality
Management can be put to good use
SUMMARY OF MYSELF:
Responsible, patient with strong interpersonal skills to deal with customers, friendly, helpful, easily
adapting new environment and extrovert
Write and speak fluently in English, Mandarin and Cantonese.
EDUCATION:
Republic Polytechnic, Singapore
Diploma in Hotel and Hospitality Management (2.50/4.00)
April 2011 – May 2014
Bishan ITE
Higher Nitec In Accounting (2.956/4.00)
July 2002 – June 2004
Deyi Secondary School
GCE “O” Level
Jan 1997 – Dec 2001
WORK EXPERIENCE:
Intellisearch HR Solutions Pte Ltd
HR Coordinator and Administrator (Permanent Position)
Formatting resumes according to company’s template
Tabulation of Relief Teacher / Relief Teacher Assistants’ payroll
Banking of cheque on behalf of the Relief Teacher / Relief Teacher Assistant
Assigning job for Relief Teacher Assistant(s) to Preschool or Childcare Centre
based on requests from schools
Handling of petty cash
Purchasing of stationeries
Ordering of office items (lanyard for Relief Teacher Aides, Company
Letterhead, etc)
Logistic planning for events (job fair, Relief Teacher Aides Orientation, etc)
Ad-hoc administrative stuffs
Mailing of letters or brochures to schools for increasing awareness
Archiving documents to be saved into company shared drive
Printing and filing of Service Agreements between company and clients
11 Jan 2015 – 21 Jan
2016
Ministry of Social and Family Development (Social Service Office Division)
Management Support Officer (Temp Position)
Retrieval of documents for digitalization scanning for SSNet Project in 2015
Staying at instructed Social Service Officers (SSO) for preparation of files to be
sent for scanning.
10 Sep 2014 – 31 Dec
2014
2. Elaine Resume
2 | P a g e
Heraeus Materials Singapore Pte Ltd
Temp Data Entry Assistant
Data migration from old system to new system
14 Apr – 30 May 2014
Tricove Food Inc. Pte Ltd (Empire State)
Internship Trainee (Waitress)
Handle walk in customers
Taking orders from customers
Settling the bill payments before customers leave
Handle reservation through calls or walk in
Clearing tables after customers left
Sending food orders (duties of a busser)
23 Sep 2013 – 07 Mar
2014
MOE HQ
Temp Admin Assistant
Photocopying of documents
Separating documents according to colour and staple them
Prepare to send out documents (deeds) to sponsors
04 – 27 Sep 2012
Rentokil Initial Pte Ltd
Temp Admin Assistant
Checking on the service dockets submitted
Scanned problems service dockets into email and send to supervisor
Arrange the service dockets according to place than to date for filing
Dec 2010 – Feb 2011
Swissotel Hotels and Resorts
Temp Banquet for F1 2011 Race
Working back of house at the site
Washing of utensils like forks, spoons, knifes
Washing of gobblers
Wiping of washed utensils, gobblers, plates
Delivering of items needed for service
23 – 25 Sep 2011
Rentokil Initial Pte Ltd
Temp Admin Assistant
Checking on the service dockets submitted
Scanned problems service dockets into email and send to supervisor
Arrange the service dockets according to place than to date for filing
Dec 2010 – Feb 2011
Info-Software Pte Ltd
Admin Assistant cum Receptionist
Handle reception duties
In charge of distribution of stationeries
Distributing letters to respective departments into their pigeon holes
Oct – Nov 2010
NTUC Income
Admin Assistant
Sending emails for Underwriting Requirement Letters
Print out documents sent by agents for filing
Aug – Sep 2010
Law Firm
Admin Assistant cum Receptionist
Handle receptionist duties
Distributing letters for lawyers to their respective secretaries
April – May 2010
3. Elaine Resume
3 | P a g e
ST Electronics Pte Ltd
Admin Assistant
Handle data entry for service request arrangements
Call and confirm service request information
Inform of service date where technicians will go down for service
Jan – Feb 2010
Travel Agency
Customer Service Officer
Handle customer enquiries on tour packages
Handle cash collection for deposits or subsequent payments
Nov 2009
NTUC Income
Junior Clerk
Handling phone enquiries related to data entry
Assist for follow ups with both internal and external agencies on complex cases
To ensure staffs complete data entry within 1 working day
Assist in verifying of reports every month end
Handling stationeries distribution, clearing general email and faxes by routing to
the officer in charge
July 2004 – Oct 2009
PROFESSIONAL CERTIFICATES:
Certificate of Employment Intermediaries (Basic) 10 Jul 2015
Achieving Superior Services (Up Your Service! College)
WPS-Problem Solving and Decision Making (Operations Level) 24 Oct 2007
Providing GEMS Service 26 Aug 2007
ESS Personal Effectiveness (Operations Level) 20 Oct 2006
Silver Award for Outstanding Contribution and Commitment to Excellent Service (KFC) 27 Nov
2002
SKILLS/LANGUAGES:
Skills
Microsoft Office (Mail-merge, printing of labels, etc)
Microsoft PowerPoint
Microsoft Excel (Calculation, formulae, etc)
Microsoft Outlook
SAP (Basic)
PeopleSoft (Basic)
HotSos (Basic)
Languages
English (Fluent)
Mandarin (Fluent)
Cantonese (Fluent)
REFERENCES:
Ms Jennifer Yap (NTUC Income Ex-Manager)
+65 9699 7644
Mr Ross Monteras (Republic Polytechnic Mentor)
+65 8218 4575
ross_monteras@rp.sg