1. Curriculum Vitae
ABDUL AZIZ
RES-3198 street satgarha
Kucha pandit delhi-110006
Phone-09873344337
Career Objective I aspire to become a member of a highly reputed organization
where I can utilize my experience and skills in achieving the
Goals set by the company & my knowledge would surely prove
to be an asset for the Company which would employ me.
Education 10th
Pass in 2009 from CBSE
12th
Pass in 2011 from CBSE
B.A from zakir hussain college (D.U)
Professional Qualification Assistant Manager poses 18 months experience in
McDonald’s Restaurant Operations Department.
Career graph with Responsibilities
• JAN-2015 to FEB-2015 MANAGEMENT TRAINEE(crew,crew trainer
,production and service manager)
• Prepare food, Maintain Quality of Food, Maintain Hygiene & Cleanliness of
the Restaurant.
• Train other existing Crew members & the new comers on the standards of the
organization.
• To take Care of the execution of the Training , Quality of Food, Cleanliness
maintain good communication with the team Helping the managers in
completion of their tasks
● managing production area of the restaurant
2. ● managing service area of the restaurant
SMX
(June 2015 Awarded with“MIND MAP” award)
• Floor Manager in Operations Department, Serve Safe Food Certified
• Floor control with the team of around 15-20 Crew members at a point of time,
ensuring a smooth business operation is running.
• Handling Customer complaints, Customer delight.
• Track the daily work on daily basis on paper as well as computer`s Excel sheet
as Data record purpose & reform the opportunity areas respectively
• Conduct Exam of the Crew members time to time to well train the team to
get the Goal with the authority to Pass/ Fail then Retest & documentation
• Prepare their personal files & update with required documents to maintain
complete record for every individual.
• Report the tasks to the upper Hierarchy & communicate thru communication
Log or thru e-mail to maintain excellent communication within the team
• Incentivize the team if do something outstanding to keep them motivated
ASM
(AUG 2015 Awarded with “PROFESSIONAL MANAGER” award)
• Assistant Manager in Operations Department
• Shift In charge
• Decision making then & there
• Run operation with the team of 20-30 Crew members, 2 Floor managers, 1
Relationship Executives
• Whole day stat clearing ( Cash, Inventory , Sum sheet Tracking )
• To Check & find out the opportunities where attention is required
• To identify the opportunities to increase Profit, Standards, Customer
satisfaction.
• To prepare schedules for Crew members as per their availability with the
higher job satisfaction view in mind.
• To prepare Training for the employees, which is the root to achieve the Goal
set by the Organization.
3. • To Prepare Food orders deliveries coordinating with supplier & M&R orders
for Restaurant.
• Ensure that Planned & Daily maintenance is being executed well.
• Keep strong Supervision on Maintenance & Repairing
• Lead by example in a leadership manner.
Sales Building & Marketing Execution
• Marketing Promotions are executed 100%
• Market Analyzing (Business rivals activities)
• Promotional & Marketing stuff is in place perfectly
• Get the orders booked from outside (School, College, community)
• Local Sales Marketing
• Distribution of Marketing promotional cards
(
Sound Experience on the below systems-
• Online Store Management System (OSMS) – Handling Inventory
• Java Software- Online Scheduling
• Bio Metric Operation for attendance & Reporting
● Managing one of the free stand McDonald`s restaurant
in a very Old & busy market of Delhi, known as Chandni Chowk.
Bio Information
Hobbies Roaming with Friends
Interest Listening to Music, Singing, Watching Hollywood Movies
Moto Learn, Earn & Grow
Nationality Indian
Sex Male
