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BURGER FUEL UAE.
Area Manager (4 Stores in Abu Dhabi & 3 Stores in Dubai)
Responsibilities
To oversee entire operation of all F&B departments.
• Provide strategic direction to the departmental head’s on the ongoing basis.
• Finalize the operational budgets and monitor the same.
• Conduct periodic review along with the departmental head.
• Planning, organizing, directing & controlling of work.
• To make one complete team, to make them believe that we are a team and we all
need to play a
Significant role in making our organization as a profit oriented center.
• Motivating the staff for multitasking job.
• Setting the target and motivating the staff to perform their level best.
• Setting the standard operating procedure and check that all the team member for
following that
Procedure.
• Supervise staff in term of manning.
• Reviewing operational problems guest as well as staff.
• Create new revenue opportunities by food festivals and promotional activates.
• Conduct operational audit’s to sustain and effectiveness of all services.
• Increase revenue by close monitoring of unit terms performance.
• Evaluate the monthly P&L statement and provide an analysis of performance result.
• Handling the day to day F&B operations.
•Monitor and improve customer and staff satisfaction levels at outlet level to increase
retention.
• Responsible for cost controlling for entire food and beverage department.
• Responsible for bringing food cost and wage budgets under budget.
• Price out of all menus for catering, room service and restaurant.
• Responsible for planning menu, promotions and events and parties.
• Responsible for accounting and coding of all purchase for food and beverage
operations.
• Undertake cost saving measure with in operational areas.
• Responsible for drives sales and maximize profit.
• Responsible for hiring, training,& appraisals of staff with in the F&B department.
• Responsible for developing, marketing, and promotional ideas to increase the sale
11. 2014
to present
LEOPOLD’S OF LONDON.. Abu Dhabi, United Arab Emirates
Area Manager (2 Stores in Abu Dhabi & 1 Store in Dubai)
Responsibilities
•Ensure that all budget and financial projections are met.
•Recruit and retain high quality management candidates.
•Ensure business controls and customer service strategies are implemented at all
levels
Schedule and execute regular unit visits to ensure that all company standards and
policies are followed.
10. 2014
01. 2014
NAME
PERSONALINFOEXPERIENCE
alaa2000_sayed@yahoo.com
+ 97 1 526923891
22ndAUGUST 1977
Egyptian / Married
BRANDS MANAGER, STAR CORPORATION
ABU DHABI, UNITED ARAB EMIRATES
ALAA SAYED
Target Job Title: Area / Operations Manager / Brands Manager
Career Objective: An enthusiastic and calm professional with experience of both front and back of house
restaurant/hotel management. Strong ability to lead people to achieve set targets through developed
technical skill set and personality. A proactive individual with an enthusiastic approach to challenges,
performing effectively within a highly pressurised and high volume-working environment.
EMPLOYMENT
SHAkE SHACK, ALSHAYA Abu Dhabi, United Arab Emirates
General Manager
Responsibilities
•Responsible for opening the stores in Dubai Mall and Mercato Mall
•Leading & Developing a team of five assistant managers and 100 crew members.
•Control of P&L, ensuring budgetary sales targets are met, while controlling all cost
centers
•Day to Day shift management, ensuring guest experience meets brand standards
through product quality, ambience & service.
•Ensuring complete compliance of local food hygiene, health & safety legislation
•Developing relationships with local businesses, authorities & expat groups in order to
create brand excitement & loyalty
•Developing young brand’s systems, procedures & control’s
SULTAN CENTRE, Kuwait
Store Manager
Responsibilities
•Meeting budgetary GP levels through motivating & developing staff, consistently
achieving requirements.
•Awareness and accountability for P&L with attention to essential criteria for net profit
on a week-by-week basis.
•Leading, motivating & developing a team of ten supervisors and 86 employees.
•Liaising with Sales & Marketing to create ‘off core menu’ products to enhance sales.
•Manage the stock levels, analyze the figures and forecast future sales. Accomplish
the recruitment, ensure quality and take safety measures to ensure safety.
•Management of the food safety & health safety systems.
•Developing & maintaining positive relationships with local suppliers.
•Train and develop newly hired European managers of all company policy and
procedures regarding the day-to-day operations of the store,
09. 2012
01.2014
08. 2011
08.2012
•Implement ongoing training and development programs to improve staff performance
and delivery of customer service
Assist with marketing strategies for the district.
Adherence to equipment maintenance schedule
•Ensure that proper staffing levels are achieved and develop and implement strategies for
retaining all employees.
•Ensure all food safety standards are executed according to company policy &
health/sanitation regulations.
•Monitor procedures for the control of cash, property, product, and equipment.
Conduct audits to ensure compliance with labor and safety regulations.
•Complete all administrative requirements and reports.
EXPERIENCE
AMERICAN EMBASSY. Cairo
Food Service Manager
Responsibilities
•Meeting budgetary and sales targets through motivating and developing staff,
consistently achieving and surpassing Key Performance Indicators.
•Awareness and accountability for P&L with attention to essential criteria for net profit
on a week-by-week basis.
•Monitoring and impacting key areas - guest experience, people, sales and profit.
•Liaise with sales and marketing team to build business market share through
company recognised and innovative actions.
•Communicate with management team to evaluate work procedures, review
standards, identify methods for increasing efficiency or effectiveness, and respond
proactively.
•Empower employees to exercise good judgement to make the right decisions
regarding service, food quality, and guest satisfaction by adhering to company
training standards.
•Supervising, motivating and developing team reward and recognition programmes.
•Train and develop newly hired managers of all company policy and procedures
regarding the day-to-day operations of the restaurant.
2005
2002
ADDRESS
CONTACTS
alaa2000_sayed@yahoo.com
+ 97 1 526923891
22ndAUGUST 1977
Egyptian / Married
References Available Upon Request
Management Skills
Leadership skills
Computer
Microsoft Office
English / Arabic
SKILLS
EDUCATION
B.A. International Hospitality Management
Suez Canal Universty Tourism And Hotel
METRO MARKET Cairo
Store Manager
Responsibilities
•Management of the delivery of all food and beverage within 4 star city centre hotel,
ensuring that all departments followed company and A.A standards.
• Identifying Customers’ Need. Medium-sized, specialized shopping market, open
24-hours
•Management of the recruitment and training of all hourly F&B employees.
•Responsible for all health and safety within the F&B departments ensuring
compliance to legislation and company standards.
•Merchandising and Display • Maintain store condition per DOD standards • Catering
to a diverse expat community • Comply with company and governmental sanitation
standards • Ensure proper inventory levels and control • Establish and maintain
working relationship with all support stuff and supervisor • Manage the recruitment,
development, training and counselling of all associates • Computer/point-of-sales
scanning utilization.
HARDEE’S RESSURANT, Qatar
Assistant Restaurant Manager
Responsibilities
•Management of the delivery of all food and beverage within restaurant outlet.
•Creation and implementation of food and beverage menus, within consideration of
concept, guests, purchasing, costs, presentation and time management.
•Management of the recruitment and training of all hourly restaurant employees.
•Management of scheduling within budgetary requirements.
2002
2005
1998
2002
EMPLOYMENT
EXPERIENCE

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Alaa CV (2)

  • 1. BURGER FUEL UAE. Area Manager (4 Stores in Abu Dhabi & 3 Stores in Dubai) Responsibilities To oversee entire operation of all F&B departments. • Provide strategic direction to the departmental head’s on the ongoing basis. • Finalize the operational budgets and monitor the same. • Conduct periodic review along with the departmental head. • Planning, organizing, directing & controlling of work. • To make one complete team, to make them believe that we are a team and we all need to play a Significant role in making our organization as a profit oriented center. • Motivating the staff for multitasking job. • Setting the target and motivating the staff to perform their level best. • Setting the standard operating procedure and check that all the team member for following that Procedure. • Supervise staff in term of manning. • Reviewing operational problems guest as well as staff. • Create new revenue opportunities by food festivals and promotional activates. • Conduct operational audit’s to sustain and effectiveness of all services. • Increase revenue by close monitoring of unit terms performance. • Evaluate the monthly P&L statement and provide an analysis of performance result. • Handling the day to day F&B operations. •Monitor and improve customer and staff satisfaction levels at outlet level to increase retention. • Responsible for cost controlling for entire food and beverage department. • Responsible for bringing food cost and wage budgets under budget. • Price out of all menus for catering, room service and restaurant. • Responsible for planning menu, promotions and events and parties. • Responsible for accounting and coding of all purchase for food and beverage operations. • Undertake cost saving measure with in operational areas. • Responsible for drives sales and maximize profit. • Responsible for hiring, training,& appraisals of staff with in the F&B department. • Responsible for developing, marketing, and promotional ideas to increase the sale 11. 2014 to present LEOPOLD’S OF LONDON.. Abu Dhabi, United Arab Emirates Area Manager (2 Stores in Abu Dhabi & 1 Store in Dubai) Responsibilities •Ensure that all budget and financial projections are met. •Recruit and retain high quality management candidates. •Ensure business controls and customer service strategies are implemented at all levels Schedule and execute regular unit visits to ensure that all company standards and policies are followed. 10. 2014 01. 2014 NAME PERSONALINFOEXPERIENCE alaa2000_sayed@yahoo.com + 97 1 526923891 22ndAUGUST 1977 Egyptian / Married BRANDS MANAGER, STAR CORPORATION ABU DHABI, UNITED ARAB EMIRATES ALAA SAYED Target Job Title: Area / Operations Manager / Brands Manager Career Objective: An enthusiastic and calm professional with experience of both front and back of house restaurant/hotel management. Strong ability to lead people to achieve set targets through developed technical skill set and personality. A proactive individual with an enthusiastic approach to challenges, performing effectively within a highly pressurised and high volume-working environment.
  • 2. EMPLOYMENT SHAkE SHACK, ALSHAYA Abu Dhabi, United Arab Emirates General Manager Responsibilities •Responsible for opening the stores in Dubai Mall and Mercato Mall •Leading & Developing a team of five assistant managers and 100 crew members. •Control of P&L, ensuring budgetary sales targets are met, while controlling all cost centers •Day to Day shift management, ensuring guest experience meets brand standards through product quality, ambience & service. •Ensuring complete compliance of local food hygiene, health & safety legislation •Developing relationships with local businesses, authorities & expat groups in order to create brand excitement & loyalty •Developing young brand’s systems, procedures & control’s SULTAN CENTRE, Kuwait Store Manager Responsibilities •Meeting budgetary GP levels through motivating & developing staff, consistently achieving requirements. •Awareness and accountability for P&L with attention to essential criteria for net profit on a week-by-week basis. •Leading, motivating & developing a team of ten supervisors and 86 employees. •Liaising with Sales & Marketing to create ‘off core menu’ products to enhance sales. •Manage the stock levels, analyze the figures and forecast future sales. Accomplish the recruitment, ensure quality and take safety measures to ensure safety. •Management of the food safety & health safety systems. •Developing & maintaining positive relationships with local suppliers. •Train and develop newly hired European managers of all company policy and procedures regarding the day-to-day operations of the store, 09. 2012 01.2014 08. 2011 08.2012 •Implement ongoing training and development programs to improve staff performance and delivery of customer service Assist with marketing strategies for the district. Adherence to equipment maintenance schedule •Ensure that proper staffing levels are achieved and develop and implement strategies for retaining all employees. •Ensure all food safety standards are executed according to company policy & health/sanitation regulations. •Monitor procedures for the control of cash, property, product, and equipment. Conduct audits to ensure compliance with labor and safety regulations. •Complete all administrative requirements and reports. EXPERIENCE AMERICAN EMBASSY. Cairo Food Service Manager Responsibilities •Meeting budgetary and sales targets through motivating and developing staff, consistently achieving and surpassing Key Performance Indicators. •Awareness and accountability for P&L with attention to essential criteria for net profit on a week-by-week basis. •Monitoring and impacting key areas - guest experience, people, sales and profit. •Liaise with sales and marketing team to build business market share through company recognised and innovative actions. •Communicate with management team to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively. •Empower employees to exercise good judgement to make the right decisions regarding service, food quality, and guest satisfaction by adhering to company training standards. •Supervising, motivating and developing team reward and recognition programmes. •Train and develop newly hired managers of all company policy and procedures regarding the day-to-day operations of the restaurant. 2005 2002
  • 3. ADDRESS CONTACTS alaa2000_sayed@yahoo.com + 97 1 526923891 22ndAUGUST 1977 Egyptian / Married References Available Upon Request Management Skills Leadership skills Computer Microsoft Office English / Arabic SKILLS EDUCATION B.A. International Hospitality Management Suez Canal Universty Tourism And Hotel METRO MARKET Cairo Store Manager Responsibilities •Management of the delivery of all food and beverage within 4 star city centre hotel, ensuring that all departments followed company and A.A standards. • Identifying Customers’ Need. Medium-sized, specialized shopping market, open 24-hours •Management of the recruitment and training of all hourly F&B employees. •Responsible for all health and safety within the F&B departments ensuring compliance to legislation and company standards. •Merchandising and Display • Maintain store condition per DOD standards • Catering to a diverse expat community • Comply with company and governmental sanitation standards • Ensure proper inventory levels and control • Establish and maintain working relationship with all support stuff and supervisor • Manage the recruitment, development, training and counselling of all associates • Computer/point-of-sales scanning utilization. HARDEE’S RESSURANT, Qatar Assistant Restaurant Manager Responsibilities •Management of the delivery of all food and beverage within restaurant outlet. •Creation and implementation of food and beverage menus, within consideration of concept, guests, purchasing, costs, presentation and time management. •Management of the recruitment and training of all hourly restaurant employees. •Management of scheduling within budgetary requirements. 2002 2005 1998 2002 EMPLOYMENT EXPERIENCE