1. Singapore 2010
Youth Olympic Games
BLAZING THE TRAIL
Doreen Tan, Head (Knowledge Management)
Singapore Youth Olympic Games Organising
Committee (SYOGOC)
23 Nov 2010
Slide 1 © 2010, SYOGOC. All Rights Reserved.
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2. Singapore 2010 Youth Olympic
Games Organising Committee
- A ‘Shiok’ Journey
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3. First Olympic-level Event
in Singapore
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4. Background
Jul 07: IOC announces the creation of the Youth
Olympic Games (YOG)
Aug 07: Announcement of Singapore’s bid for YOG
Oct 07: Bid submission to IOC
Nov 07: Singapore becomes short-listed with Athens,
Bangkok, Moscow and Turin
21 Feb 08: Singapore won the bid to host inaugural YOG
Apr 08: SYOGOC formed as part of MCYS
“This is a historic moment. Some of us are having our exams tomorrow,
including me, but this is more important. I wanted to let everyone see that
Singapore deserves to host the games”
– Cindy Chin, 20 years old, Singapore Management University student at the bid announcement on 21
Feb 2008
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5. First Brand New Olympic-Level
Event in Singapore
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6. A New Olympic Product
• Co-Construction with IOC
Focus on the Olympic Use of existing venues Different service levels
values
13 existing facilities Pooled transport
Culture & Education upgraded services
Progamme
5 new construction Shared spaces and
World Junior moved forward for facilities
Championship standard the Games
“Give-Way” Youth
Olympic Lane
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7. First Brand New Olympic-Level
Event in Singapore
to be Completed in 2.5 years
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8. Facts and Figures
A Games for Everyone…
14 to 26 August 2010
3,600 youth athletes, 1,700
officials, 204 NOCs
26 Olympic sports, 201 events,
18 competition venues
5 Culture and Education
Programme Themes, 7 Formats,
50 Activities
3,000 Olympic Family Members
1,900 Media
20,000 Volunteers
370,000 Tickets
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9. One-Off Opportunity
SHOWCASE SINGAPORE INTERNATIONALLY
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10. One-Off Opportunity
ESTABLISH AS A
MULTI-SPORT
EVENT HOST
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11. One-Off Opportunity
LEARN AND RETAIN MAJOR GAMES KNOW-
HOW
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12. Resulting in …
Clear Business Objectives for KM
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13. Objectives
Learn-As-You-Go K Capture & Transfer
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14. Learn-As-You-Go Principle
Learn
Review Extract
Perform Plan
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15. 5 Planning Phases
Dissolution
Operations
Operations
readiness
Operations
Planning
Foundation
Knowledge Knowledge Knowledge Knowledge
capture capture capture capture
Knowledge Knowledge Knowledge Knowledge
transfer transfer transfer transfer
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16. KM Activities - Foundation
• Shared drive and folder structure
– SSC taxonomy
– Division to functional area to venue
– IOC OGKM (Olympic Games KM extranet) and orientation materials
• Filenaming convention
• Registry procedures and databases
– File structure mirror taxonomy
– Digitization of records
– Document and media
• Forms and templates
• Staff induction
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17. KM Activities - Recurrent
• KM workshops
– Process mapping
– After-Action Reviews
• Senior mgt interviews
• SYOGOC-wide sharing sessions
– 6 months ahead
• Study trips
– Contact reports
– Sharing sessions
• Catalyst for other review and sharing sessions
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18. KM Activities - Deliberate
• Venue planning activities
– Venue planning toolkit
– Venue planning retrospect
– Venue operating manuals
• Terms and abbreviations
• Venue operating manual and policy review
• Games-Time During-Action-Reviews
– 45 volunteers deployed to >20 venues
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19. KM Activities – Transfer
• IOC transfer-of-knowledge materials
• Observers Programme and Visitors Programme
• Debrief to IOC, Nanjing and other parties
• Post-Games reports
• Senior management learning videos
• Collaboration with CSC for cross-government sharing
• Transfer of documents and records to SSC and National Archives
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20. Key Lessons Learnt
• Balanced KM framework
• Pulse of the organisation
• Senior management support and will
• Support from KM coordinators
• KM systems need not be sophisticated
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21. Q&A
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22. Last Page:
Distribution of this material or derivative of
this material in any form is strictly prohibited
without the express written permission from
the Singapore Youth Olympic Games
Organising Committee (SYOGOC).
Slide 22 © 2010, SYOGOC. All Rights Reserved.
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