1. Presented by: The eLearning Playground
The Australian Government
Online Learning Toolkit
Real world case studies from across the public sector
One-day interactive forum and Two Post -Forum Workshops
19-20 June 2013, Rydges Capital Hill, Canberra, Australia
$995 plus gst to attend the forum
Australian Council of Trade Unions
Department of Education, Employment
and Workplace Relations
Department of Education and Early
Childhood Development VIC
CSIRO
This interactive one day forum brings together real world case
studies from organizations who have navigated the challenges Department of Education and
of developing a successful eLearning strategy within the public
sector. You will learn to: Communities NSW
óó Get reluctant users interested and engaged with Civil Aviation Safety Authority
eLearning
óó Make your eLearning program accessible to a wide range eWorks
of internal and external users
óó Take eLearning to next level with multimedia elements National VET E-learning Strategy
and new technologies AIFA
óó Integrate eLearning with face to face training and create
a comprehensive blended learning strategy
óó Build the business case for investment in eLearning and
save money, time and resources
Thursday, 20th June 2013
Post-forum Workshops Supported By:
Workshop A: Developing your online learning strategy
Facilitated by: Catherine Aboud, Manager, Cape Group
Workshop B: 70:20:10 and the eLearning Solution
Facilitated by: Sarah Phillips, E-learning Consultant, Victorian E-learning Coordinator, eWorks, Na-
tional VET E-learning Strategy
w w w. a r k g ro u p a u s t r a l i a . c o m . a u

2. The Australian Government Online Learning Toolkit
Real world case studies from across the public sector
Across the Australian public sector, more and more organisations are utilising eLearning as a key part of their organisational training
and learning and development strategy. eLearning offers significant opportunities for the public sector to increase staff engagement
and interest in learning and professional development, develop a more flexible approach to training delivery, and take advantage of
innovative new learning technologies.
A small number of public sector organisations have highly developed and successful eLearning programs, but the vast majority have
yet to fully utilise the potential opportunities and benefits that eLearning offers.
COLLABORATIVE FORUM Wednesday, 19 June 2013
8:30 Registration and refreshments 1:45 Let’s get mobile: making eLearning accessible on mobile devices
9:00 Introduction and welcome óó Creating and formatting content for mobile devices
óó Considering accessibility: tailoring content for slow connections and
Gerry Marcus, Head of Learning Development and IT, AIFA small screens
óó Mobile site or app? Choosing which will work for your eLearning system
9:15 Introduction: A review of eLearning in the public sector óó Promoting remote and off site learning via mobile devices
Connor O’Keefe, A/g Assistant Director, Department of Education,
Connor O’Keefe, A/g Assistant Director, Department of Education, Employment and Workplace Relations
Employment and Workplace Relations
2:30 Panel discussion:
9:30 Enriching the eLearning experience: what’s new, what’s next? Building the business case for eLearning: time, cost and resources
óó Integrating multimedia content into your eLearning system; video, óó Justifying investment in new technology and infrastructure for
graphics, audio eLearning
óó Understanding online game-based learning óó Getting support from senior management on eLearning initiatives –
even during budget cuts
óó Using external online learning systems: MOOCs and more
óó Communicating the time and cost saving potential of eLearning training
David Macara, Online Education Resource Officer, delivery
Australian Council of Trade Unions
Facilitated by: Gerry Marcus, Head of Learning Development and IT,
AIFA
10:15 eLearning for everybody: building user engagement Panellists: David Macara, Online Education Resource Officer,
óó Promoting interest in and familiarity with eLearning amongst your users Australian Council of Trade Unions
óó Ensuring your eLearning system is user friendly and accessible Sarah Phillips, E-learning Consultant, Victorian E-learning Coordinator,
óó Blended learning: using eLearning in tandem with face to face training eWorks, National VET E-learning Strategy
Sabreena Taylor, Professional Learning and Leadership Coordinator,
Department of Education and Communities NSW Peter Maggs, Senior Project Office, Digital Learning Branch,
Department of Education and Early Childhood Development VIC
10:45 Morning refreshments and networking
3:15 Afternoon refreshments and networking
11:15 eLearning in education – Getting reluctant users on board
3:45 eLearning at CSIRO: building engagement across the organisation
Most education systems in Australia and overseas have faced the
challenge of getting teachers to embrace the possibilities that technology óó The journey from compliance to a Technology Enabled Learning
and eLearning affords. This session will look at the practical strategies Strategy
education systems and individual schools have used to bring teachers on- óó Increasing engagement with change management methodology
board and improve learning and teaching. It will focus on:
Combining EA and SOA with BPM strategies óó Blending eLearning with face to face training methods
óó Key drivers for eLearning use Rebecca Carter, Learning and Development Consultant; Jo Porter,
óó What is the imperative? eLearning Manager, CSIRO
óó The importance of low-hanging fruit & quick wins
óó The critical role of planning and rigorous evaluation 4:30 Taking it home: What have we learned, where are we going?
Peter Maggs, Senior Project Office, Digital Learning Branch,
Department of Education and Early Childhood Development VIC Gerry Marcus, Head of Learning Development and IT, AIFA
12:00 eLearning at the Civil Aviation Safety Authority: a case study
5:00 Wrap-up and end of collaborative forum
Maria Fletcher, Section Head, Regulatory and Technical Training;
Jacynta Harris, Team Leader, Learning Design and Development,
CASA Safety Education Branch
12:45 Networking lunch (Please let us know two weeks prior of any dietary
requirements)

3. POST- FORUM workshopS
Thursday, 20 June 2013
A Developing your online learning strategy
Registration: 8.30 am
Workshop starts: 9.00 am
Workshop ends: 12.00 pm
Facilitated by: Catherine Aboud, Manager, Cape Group
About the workshop: About the workshop leader:
Most organisations train their people and invest significant resources, effort Cathy brings 20 years of passion for, and experience in,
and money to do so. Online learning solutions have the potential to consume organisational development across both private and public-sector
a considerable amount of this budget. Despite this significant investment, few organisations - and in developing solutions on local, national
organisations develop an online learning strategy that aligns to the business and global levels. Cathy’s a listener who then asks insightful
objectives. questions to really understand what makes her clients tick, and her
hands-on partnering approach leads to solutions that truly fit her
In this workshop we will: client’s strategy, culture and challenges. She has consulted within
• Provide insight into how to develop your own online learning industries such as government, professional services, property,
strategy retail, transport, legal, and finance on solutions including elearning
• Consider the technology implications solutions, learning strategy, change management, leadership
• Identify how to get your online learning strategy up and running in development, competency development and technology. Cathy’s
the organisation qualifications include a Graduate Certificate in Human Resource
Management and a Graduate Certificate in Change Management
Come along prepared to start developing the skeleton for your online learning (AGSM) and accreditation in Genos Emotional Intelligence, Team
strategy. Management Systems and Myers Briggs Type Indicator.
B 70:20:10 and the eLearning Solution
You will learn:
Registration: 12.30 pm • How 70:20:10 works
Workshop starts: 1.00 pm
Workshop ends: 4.00 pm • Training
Facilitated by: Sarah Phillips, E-learning Consultant, Victorian E-learning Coordinator, eWorks, • Options for e-learning
National VET E-learning Strategy
• Mentoring and coaching
About the workshop: • Personal learning networks
Are you curious about the concept of 70:20:10? What is this model that is being so widely • The role of champions
adopted? How does it apply to your business and how can you make it work?
• Practical application
Sarah Phillips dissects the theory of 70:20:10, and looks at how to put the model into practice.
• Motivation and Engagement
Developing your workforce capability is critical to staying competitive and in the game. You
will look at how technology can assist in this process and how to make the most of your • Building that innovative environment
working environment so that Work=Learning=Engagement=Results.
About your workshop leader:
Sarah Phillips is an E-learning Consultant at eWorks, and also undertakes the roles of E-learning Coordinator (Victoria) for the
National VET E-learning Strategy. Sarah has been working within the eLearning industry for over 6 years, and has experience
working in a range of sectors including industry, private and community, TAFE’s and with some university groups.

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